EDD closed my account due to suspected hacking - How to reopen and get my payment?
My last payment didnt go through and now they're saying someone tried to hack my account so they closed it. What am I supposed to do now? Has anyone else dealt with this? I'm freaking out because I really need that money.
35 comments
Tom Maxon
I found a way to solve EDD account closure issue, watch this: https://www.youtube.com/watch?v=1Zky_fxGJbc
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Daniela Rossi
This happened to me last month! It was a nightmare but I finally got it resolved. Here's what worked for me: 1. I called the fraud department directly (not the main EDD line) 2. I had to fill out a form to verify my identity 3. It took about 2 weeks, but they reopened my account Hang in there! It's a pain but you'll get through it.
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Olivia Kay
Thank you! Do you have the number for the fraud department?
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Daniela Rossi
Sure, it's 1-866-401-2849. Good luck!
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Ryan Kim
Thanks for sharing this number! It should be pinned on every discussion about EDD issues.
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Jacob Lee
lol welcome to the club π€‘ EDD is a joke these days
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Emily Thompson
It's become a universal experience unfortunately.
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Joshua Hellan
Ugh, that sucks! I had something similar happen to me last year. Have you tried calling EDD to get more info? They might be able to help you reopen your account.
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Olivia Kay
I've been trying to call all day but can't get through. It's so frustrating!
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Jibriel Kohn
Pro tip: call right when they open. I always get through that way.
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Edison Estevez
I second this! Calling as soon as they open is your best bet to minimize wait times.
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Emily Nguyen-Smith
This happened to my cousin. Turns out someone actually did try to hack his account. EDD made him jump through hoops to prove his identity, but he got it sorted eventually. Hang in there!
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James Johnson
Did he have to provide any additional documents to verify his identity?
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Sophie Hernandez
Have you tried logging into your account online? Sometimes you can see more details about whats going on there.
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Olivia Kay
I tried, but it says my account is locked π
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Sophie Hernandez
Oof, that sucks. Definitely need to talk to a human then. Good luck!
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Maria Gonzalez
If you're still having trouble, consider using a service like Claimyr that helps streamline the process of speaking with a representative. While it does come at a cost, many users have found it effective in bypassing long hold times. However, ensure that the services you choose are reputable, as there are many scams out there. Doing thorough research and reading reviews can help you make an informed decision. Meanwhile, it's crucial to stay persistent with traditional communication methods like calling and emailing EDD. This situation can be stressful, but with organized documentation and consistent efforts, you should be able to resolve the issue. Remember, these security measures are in place to protect you and your funds, even though they can cause temporary inconvenience.
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Olivia Martinez
Hey, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com
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Charlie Yang
Sounds sketchy. Is it legit?
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Grace Patel
$20?! That's highway robbery!
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Olivia Martinez
I know it sounds weird, but I swear it's legit. Saved me hours of hold time. Worth every penny imo.
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ApolloJackson
I used Claimyr once, and while it worked, I wish there were more affordable options.
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Isabella Russo
Have you checked your email spam folder? Sometimes important EDD messages end up there. They might have sent you instructions on how to verify your identity and reopen your account.
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Rajiv Kumar
Good point! I once found an important message in my spam folder.
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Sophia Rodriguez
The whole system is broken af. I swear they make it hard on purpose so people just give up. π€¬
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Mia Green
Preach! π Its like they want us to suffer
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Emma Bianchi
Cmon guys, they're just trying to protect against fraud. It sucks but its necessary
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Lucas Kowalski
I agree with both points. The system needs to be more user-friendly, but fraud prevention is crucial too.
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Aria Washington
Okay, listen up. I've been through this rodeo before, and here's what you need to do: 1. Document everything. Write down dates, times, and names of anyone you talk to at EDD. 2. Check your email (including spam) for any messages from EDD about identity verification. 3. Gather all your identity documents: driver's license, social security card, utility bills, etc. 4. Keep calling EDD. Yes, it's a pain, but persistence pays off. Try different times of day. 5. If you can't get through on the phone, try reaching out on social media. Sometimes they respond there. 6. Consider contacting your local state representative's office. They can sometimes intervene on your behalf. 7. Don't panic. I know it's stressful, but there are processes in place to resolve this. It might take time, but you'll get it sorted. Remember, you're not alone in this. The system is overwhelmed, but keep pushing. You got this! πͺ
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Olivia Kay
Thank you so much for this detailed advice! I'll start working on these steps right away.
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Liam O'Reilly
This is gold π― Saving this for future reference!
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Chloe Delgado
Great advice! I'd add: keep a record of all your attempts to contact them. It could help if you need to escalate the issue.
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Ava Harris
Also, be polite yet firm when speaking with representatives. It can make a difference.
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Zoe Walker
I swear, dealing with EDD is harder than my actual job π
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Elijah Brown
I feel you. Itβs like a full-time job on its own.
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