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I had a similar issue last year. Turns out there was a glitch in their system. Keep calling and don't give up! Eventually, you'll get someone who can help.
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the URL: https://claimyr.com
I've used Claimyr too, and while it does work, it's unfortunate that such a service is needed in the first place. Hopefully, EDD improves accessibility soon.
Welcome to the club, buddy. We're all in the same boat here. I've been trying to reach them for weeks now. It's like they're purposely making it impossible to get through 🙄
Update: I finally got through! For anyone wondering, I used the tip about calling right at 8:01 AM. Took a few tries but I finally spoke to someone. They said my payment should be processed within 3-5 business days. Fingers crossed! Thanks for all the advice, everyone!
Okay, let me break this down for you based on my experience and what I've learned from dealing with EDD for way too long: 1. First, don't panic. Sometimes payments can be delayed for various reasons. 2. Double-check your certification: - Make sure you answered all questions correctly - Verify that you reported any income accurately - Check if you accidentally put in the wrong dates 3. Check your UI Online account: - Look for any new messages or notices - See if your claim status has changed - Verify your payment history to ensure there are no discrepancies 4. Identity verification: - EDD might need additional proof of identity - Check if you've received any requests for documents 5. Contacting EDD: - Try calling early in the morning (right when they open) - Use the online contact form if you can't get through by phone - Consider using a paid service like Claimyr if you're desperate (though it sucks we have to pay extra) 6. Last resort options: - Contact your local assembly member's office for help - File an appeal if you believe there's been a mistake Remember, the system is overwhelmed, so patience is key. But don't be afraid to be persistent if you need that money. Good luck!
Guys, I think we're all missing the bigger picture here. The whole system is designed to be frustrating so fewer people claim benefits. It's all part of the plan 👀
Natasha Volkova
Pro tip: Always get the name and ID number of the agent you're talking to. That way, if you get disconnected, you can ask for them specifically when you call back. It's saved me so much hassle!
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Keisha Robinson
•Wow, that's smart! I'll definitely do that next time. Thanks for the advice!
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Javier Torres
•This is the way. I learned this trick after my 3rd disconnection. It's a game changer!
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Anastasia Sokolov
Guys, I just saw on the news that EDD is upgrading their systems next week. Might wanna wait till after that to call again. Could solve some of these issues (or make everything worse lol
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Sean O'Donnell
•Oh great, another "upgrade". Last time they did that, I couldn't log in for a month! 🤦♂️
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Keisha Robinson
•Thanks for the heads up! Guess I'll try to get through before the upgrade then. Don't wanna risk more delays 😅
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