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Pro tip: Always get the name and ID number of the agent you're talking to. That way, if you get disconnected, you can ask for them specifically when you call back. It's saved me so much hassle!
Guys, I just saw on the news that EDD is upgrading their systems next week. Might wanna wait till after that to call again. Could solve some of these issues (or make everything worse lol
edd is such a joke. they lost my paperwork twice and I had to resubmit everything. good luck op, youre gonna need it 🤡
I had a similar issue last year. Turns out there was a glitch in their system. Keep calling and don't give up! Eventually, you'll get someone who can help.
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the URL: https://claimyr.com
I've used Claimyr too, and while it does work, it's unfortunate that such a service is needed in the first place. Hopefully, EDD improves accessibility soon.
Katherine Ziminski
It sounds like a frustrating situation, OP. I would recommend looking into services like Claimyr which can help expedite getting through to a live EDD representative. While it does cost $20, for many, the time and stress saved can be worth the investment. However, recognize that it's a service not everyone can afford, and it’s also important to continue trying all the available free options. Persistence is key, and documenting everything clearly can help if you need to escalate your issue. Additionally, consider reaching out to your local representatives or seeking guidance from community resource centers that may offer assistance with unemployment issues. Stay persistent, document everything, and explore all avenues for resolution.
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Ryan Kim
Okay, listen up. Here's what you need to do: 1. Document everything. Save screenshots of your account, the disqualification notice, and your claim balance. 2. Write a detailed appeal letter. Explain that you updated your address as requested and include a copy of the utility bill you sent them. 3. Call EDD first thing in the morning. Like, set an alarm for 7:55 am and start dialing at 8:00 am sharp. Keep trying until you get through. 4. When you finally talk to someone, be polite but firm. Ask them to review your case and explain why you were disqualified despite following their instructions. 5. If the phone rep can't help, ask to speak to a supervisor. Don't hang up until you get some answers or a plan of action. 6. If all else fails, contact your local state representative. They often have staff dedicated to helping with EDD issues. Remember, persistence is key. Don't give up! The system is broken, but you can navigate it if you're stubborn enough.
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Elijah Brown
•Contacting your state rep is clutch. They helped me resolve an issue that had been dragging on for months.
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Maria Gonzalez
•Great steps to follow. Make sure to keep a record of all correspondence—it can really help if the issue drags on.
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