Money Network account compromised - need urgent advice!

I found a way to solve Money Network account compromise issues, watch this: https://www.youtube.com/watch?v=fKvYUKsXsew

Oh man, that sucks! I had something similar happen to me last year. First thing you need to do is call Money Network ASAP and report it. They should be able to freeze your account and investigate.

Ugh, Money Network is the worst. I swear they have zero security measures. This happens way too often. 🤬

I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what you need to do: 1. Call Money Network immediately to report the compromise 2. Ask them to freeze your account 3. Request a new card 4. Change all your passwords and PINs 5. Enable two-factor authentication if possible 6. Monitor your account closely for any unauthorized transactions 7. Consider placing a fraud alert on your credit reports If any funds were stolen, ask about their fraud protection policy and how to file a claim. Document everything and be persistent. Good luck!

am i the only 1 who thinks its crazy we HAVE to use money network for our benifits? like why cant we just use a normal bank 🤔

Sorry this happened to you, OP. Make sure you also check your credit report after you get this sorted out. Sometimes these creeps try to open new accounts in your name.

Has anyone actually successfully recovered stolen funds from Money Network? I've been fighting with them for months and they keep giving me the runaround. 😤

This is why I always transfer my money out of Money Network as soon as it hits the account. Can't trust these prepaid card companies.

Mines was compromised today

This is really concerning that multiple people are reporting compromises today. I work in cybersecurity and when we see clusters of account breaches like this, it often indicates a larger security incident. A few additional steps I'd recommend: 1. Screenshot everything - your account balance, transaction history, any suspicious activity 2. File a complaint with the CFPB (Consumer Financial Protection Bureau) online - they track patterns of issues with financial services 3. If you have online banking elsewhere, check those accounts too in case your credentials were reused 4. Consider freezing your credit reports temporarily as a precaution Money Network should be taking this seriously if it's affecting multiple users. Don't let them brush you off - escalate to a supervisor if needed. Stay strong and keep pushing for answers!

I'm really sorry to hear about your account being compromised, Mei-Ling. This is such a stressful situation to deal with. I went through something similar about 8 months ago with my Money Network card. Here's what worked for me: Call them immediately at 1-866-692-9374 and report the fraud. Yes, the hold times are terrible (sometimes 2+ hours), but don't give up. When you finally get through, ask for the fraud department specifically. They'll freeze your account and start an investigation. Make sure to get a reference number for your case - write it down and keep it safe. They should also expedite a new card to you. One thing that really helped me was keeping a detailed log of every call - date, time, who I spoke with, what was discussed. This came in handy when I had to escalate my case. Also, if you haven't already, check your account online or through the app to see exactly what transactions were made. Screenshot everything as evidence. The whole process took about 3-4 weeks for me, but I did get my money back. Stay persistent and don't let them dismiss your concerns. You've got this! 💪 Let us know how it goes and if you need any other advice!

I'm so sorry this happened to you! As someone who's been dealing with EDD and Money Network for a while, I can tell you that account compromises are unfortunately becoming more common. Here's my advice based on what I've learned from this community: 1. Call Money Network immediately at 1-866-692-9374 - yes, the wait times are brutal, but it's essential 2. Ask to speak directly to their fraud department 3. Request they freeze your account immediately while they investigate 4. Get a case reference number and write down everything - dates, times, who you spoke with 5. Screenshot your account activity before they freeze it as evidence 6. File a complaint with the CFPB online - they track these patterns and it helps build cases against companies with poor security The fact that multiple people are reporting compromises today is really concerning. This could be a bigger breach that Money Network hasn't disclosed yet. Document everything and don't let them brush you off. Also, once this is resolved, I'd recommend transferring funds out of Money Network as soon as they hit your account. Many of us here do that now because their security just isn't reliable enough. Stay strong and keep us updated! This community has your back. 💪

I'm really sorry this happened to you! Account compromises are so stressful. I haven't dealt with this specific issue myself, but I've been following this community for a while and have seen similar posts. From what I've read here, the most important thing is to act fast. Everyone seems to agree that calling Money Network immediately is crucial, even though their customer service wait times are notorious. The number that keeps getting mentioned is 1-866-692-9374. What's really concerning is that I'm seeing multiple people in this thread saying their accounts were compromised today too. That seems like way too much of a coincidence - there might be a bigger security issue happening that Money Network hasn't announced yet. I'd definitely document everything like others have suggested - screenshots, call logs, reference numbers. And consider filing complaints with the CFPB if Money Network doesn't handle this properly. Hoping you get this resolved quickly! Keep us updated on how it goes. This community is really good about sharing info and supporting each other through these situations. 🤞

Hey Mei-Ling, I'm so sorry this happened to you! I actually went through something very similar about 6 months ago. The stress is real, but you can get through this. First things first - call Money Network RIGHT NOW at 1-866-692-9374. I know everyone's saying the wait times are horrible (and they are), but don't let that stop you. I actually called at 7 AM when they first opened and only waited about 45 minutes. What's really concerning me is seeing that Sharaye and possibly others got hit today too. This smells like a bigger security breach. When you call Money Network, definitely ask them if they're aware of multiple accounts being compromised today. Here's what saved me during my ordeal: - Screenshot EVERYTHING before calling (your balance, transaction history, any weird charges) - Get that case reference number and write it down immediately - Ask for the fraud department specifically, don't let them transfer you around - Keep notes of every single conversation - date, time, person's name, what they said Also, file a CFPB complaint online. I did this when Money Network was dragging their feet, and suddenly they became much more responsive. The good news? I got every penny back after about a month of persistence. You've got this! 💪 Keep us posted - this community has been amazing for support and sharing info. We're all rooting for you!

This is really alarming that multiple people are reporting account compromises today! I work at a credit union and when we see clusters like this, it usually means there's been a data breach or system vulnerability that hasn't been publicly disclosed yet. Beyond calling Money Network immediately (which everyone has covered well), I'd also recommend: 1. Check if you've used the same password/PIN for other accounts and change those ASAP 2. Monitor your other bank accounts and credit cards for unusual activity 3. Consider placing a fraud alert on your credit reports through all three bureaus (Experian, Equifax, TransUnion) - it's free and lasts 90 days 4. Save/print all your account statements and transaction history as evidence The timing of multiple compromises today is NOT a coincidence. When you call Money Network, please ask them directly if they're investigating a potential security breach. If they won't give you a straight answer, that's even more reason to file complaints with the CFPB and your state's attorney general. Document everything and don't let them gaslight you into thinking this is just "random fraud." Stand your ground and demand answers. You deserve to know if your personal information was exposed due to their security failures. Stay strong and keep fighting! 💪

I'm so sorry this happened to you! This is absolutely terrifying and the fact that multiple people are reporting compromises today is really alarming. I haven't experienced this myself but I've been lurking in this community for a while and have seen how these situations play out. Everyone's advice about calling Money Network immediately is spot on - that 1-866-692-9374 number keeps coming up. The early morning call strategy sounds smart too to avoid the worst wait times. What really concerns me is this pattern of multiple accounts being hit today. That's way too suspicious to be coincidence. When you call them, definitely push them on whether they're seeing an uptick in fraud reports or if there's been any kind of security incident they haven't disclosed. Document absolutely everything - screenshots, call logs, reference numbers, who you talked to and when. And don't let them minimize this or make you feel like it's just "one of those things." If this is a bigger breach, they need to be held accountable. Filing that CFPB complaint seems like a really good move too based on what others have shared. Hang in there and keep us posted! This community really does have your back and it sounds like people have successfully gotten their money back, even if it takes persistence. You've got this! 💪

I'm so sorry this happened to you! Account compromises are incredibly stressful, especially when it's your benefits money. I haven't personally dealt with this specific situation, but I've been part of this community for a while and have seen how these cases usually go. What's really concerning me is seeing multiple people in this thread mentioning their accounts were compromised TODAY - that's way too much of a coincidence. This pattern suggests there might be a larger security breach that Money Network hasn't disclosed yet. Here's what I'd recommend based on what I've observed from other cases: 1. Call Money Network immediately at 1-866-692-9374 (yes, the wait times are brutal but it's essential) 2. Ask specifically for their fraud department - don't let them transfer you around 3. Request they freeze your account while investigating 4. Get a case reference number and document everything 5. When you call, ASK them directly if they're seeing increased fraud reports today or if there's been any security incident The fact that this is happening to multiple people simultaneously is NOT normal "random fraud" - push them for real answers about what's going on with their systems. Also consider filing a CFPB complaint online if they don't take this seriously. Document everything with screenshots before your account gets frozen. Stay strong and keep us updated! This community has seen people successfully recover their funds, but it takes persistence. We're all rooting for you! 💪