URGENT: Money Network card account HACKED - check your transfer details immediately
Warning to everyone using a Money Network card for their EDD benefits!! I just logged into my account this morning and noticed something VERY wrong. Someone had deleted all my direct deposit information and replaced it with their own bank account details! I would have lost my entire benefit payment ($1,250) if I hadn't checked before my payment posted. The scariest part is that I had no notification about the change - no email, no text, nothing. Has anyone else experienced this? I already called Money Network (waited 45 mins) and they said there's been multiple reports of this happening. They reset my account but said I should set up a completely new password and security questions. CHECK YOUR ACCOUNTS NOW especially if you're expecting a payment soon!
21 comments
Join the conversation
Sofia Morales
OMG this JUST happened to my cousin last week!! She lost her entire payment ($880) because she didn't notice until after the transfer went through. Money Network told her they're "investigating" but she hasn't seen a penny back yet. Everyone needs to check their accounts like NOW. Thanks for the warning!
0 coins
Dylan Mitchell
•That's awful! Did they give her any timeline for when she might get her money back? I'm so paranoid now I'm checking my account like 3 times a day.
0 coins
Dmitry Popov
thx 4 the heads up just checked mine and its fine but better safe than sorry
0 coins
Ava Garcia
This is increasingly common with Money Network cards. Here's what everyone should do immediately: 1. Change your password to something completely unique (not used anywhere else) 2. Enable two-factor authentication if you haven't already 3. Set up account alerts for ANY changes to your profile 4. Check your transfer settings before EACH payment posts 5. Consider switching to direct deposit through UI Online instead of using the card If your account was compromised, file a formal fraud claim with Money Network AND report it to EDD separately. They are different processes. Also file a police report - you'll need it for the investigation.
0 coins
Dylan Mitchell
•Thank you for the detailed advice! I didn't know I could set up those alerts - just did it. Do you know if switching to direct deposit is complicated? I'm worried about any payment delays during the switch.
0 coins
Ava Garcia
•Switching to direct deposit is fairly simple. Log into UI Online, go to 'Payment Methods' and select 'Change Payment Method.' You'll need your bank routing and account numbers. The change usually takes effect within 1-2 payment cycles. I recommend doing it right after you receive a payment to minimize disruption.
0 coins
StarSailor}
wait why are they even allowed to change account info without like a confirmation code or something??? this is our MONEY that we NEED. just another example of how broken the whole system is. i've been dealing with edd for 3 months now and everythings a mess. can't get through to anyone, payments delayed, now this. unbelievable.
0 coins
Dylan Mitchell
•I know, right? The security is way too lax for something this important. There should definitely be confirmation steps or holds on any account changes.
0 coins
Miguel Silva
Did anyone see this article from last month? Apparently there was a big data breach with one of the payment processors that work with unemployment systems. They didn't name which states were affected but sounds like California must've been one of them. So frustrating that they don't notify people!
0 coins
Dmitry Popov
•link to article??
0 coins
Miguel Silva
•Sorry I don't have it handy but it was on one of those cybersecurity news sites. I'll try to find it when I get home.
0 coins
Zainab Ismail
When you need to contact EDD about fraud issues like this, it's crucial to speak with an actual representative. After my account was compromised last month, I found Claimyr (claimyr.com) which saved me hours of frustration. They connect you directly with EDD instead of dealing with busy signals and hangups. They have a video demo that shows exactly how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km It was the only way I could get through to file my fraud claim. The regular EDD lines kept disconnecting me after 2+ hours of waiting.
0 coins
StarSailor}
•does this actually work? i've been trying to reach edd for like 2 weeks straight
0 coins
Zainab Ismail
•Yes, it worked for me - got through in about 40 minutes instead of trying for days. The EDD rep I spoke with was able to flag my account for fraud investigation and expedite my replacement card.
0 coins
Connor O'Neill
I've been dealing with unemployment for 3 years (on and off unfortunately lol) and this is why I ALWAYS switch to direct deposit immediately. The Money Network cards have had security issues forever. Every time I've had a new claim, I immediately set up direct deposit. Haven't had a single issue with payments going to my actual bank. Just my 2 cents!
0 coins
Dylan Mitchell
•After all this, I'm definitely switching to direct deposit. Thanks for sharing your experience - it's reassuring to hear it's reliable.
0 coins
Dmitry Popov
anybody know if this affects disability payments too or just regular unemployment?
0 coins
Ava Garcia
•This can potentially affect any benefits paid through Money Network cards, including disability (SDI). The cards themselves function the same way regardless of which benefit type you're receiving.
0 coins
Sofia Morales
Hey just a quick update - I just called my cousin to check and she actually DID get her money back! Took about 8 days and she had to submit a bunch of documentation but Money Network credited her account. So there is hope if this happens to you!
0 coins
Dylan Mitchell
•That's great news! Thanks for letting us know - makes me feel a bit better about this whole mess.
0 coins
Natasha Petrova
This is terrifying but thank you so much for the warning! I just checked my Money Network account and everything looks okay for now, but I'm definitely going to start checking it daily. I had no idea this was even possible - you'd think there would be better security measures in place for something this important. I'm going to follow the advice here about setting up alerts and switching to direct deposit ASAP. Has anyone heard if EDD is doing anything to address this security issue or are we just on our own?
0 coins