EDD Money Network card HACKED - $2,200 stolen last night - anyone get reimbursed faster than 10 days?

Yep, happened to me in March. Someone somehow cloned my card and drained $3,400 at gas stations in a different city while I was at work. Money Network took exactly 8 business days to refund everything. Not quite the full 10, but still a nightmare week. Make sure you file a police report too - Money Network didn't tell me to do that but the EDD agent I eventually reached said it helps speed things up. Good luck!

omg this is my worst nightmare!! how do they even get ur card info?? i always worry about this happenin. did u use ur card at sketchy atm or somethin??

Sorry this happened to you. I work at a financial assistance center and see this more often than you'd think. Here's what you should do: 1. File a police report immediately (even though chances of catching them are slim, it creates an official record) 2. Document everything - take screenshots of all unauthorized transactions 3. Contact your landlord and other billers to explain the situation and request an extension 4. If you have any other accounts or emergency funds, prepare to use them temporarily 5. Contact EDD to report the fraud as well - they have a separate fraud department Money Network's 10-day timeframe is unfortunately standard for fraud investigations across most prepaid card providers. In my experience, they usually resolve cases in 5-8 business days, but prepare for the full 10 just in case.

Have you tried using Claimyr to reach EDD? After my card was compromised last month, I couldn't get through for days. A friend recommended Claimyr (claimyr.com) and they got me connected to an EDD rep in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep I spoke with created a special note on my account about the fraud, which apparently helped expedite the Money Network investigation. Worth trying since you need this resolved quickly.

THIS EXACT THING happened to me last year!!! Money Network is THE WORST!!! They told me 10 days too but it took TWENTY THREE DAYS to get my money back!!! I kept calling them every single day and they just kept saying "still under investigation". EDD was useless too, they said it's Money Network's responsibility not theirs. I ended up having to borrow money from family to pay rent. The whole system is BROKEN and NOBODY CARES about us claimants!!!!

I'm a former banking fraud investigator, and while I don't work for Money Network specifically, I can tell you that prepaid card fraud investigations generally follow a standard timeline. The 10 business days is a maximum legally required timeframe under Regulation E. Most companies try to resolve clear-cut cases faster. To potentially speed up your case: 1. Make sure your contact information is up-to-date with Money Network 2. Provide any requested documentation ASAP (like the police report) 3. Be clear that you're facing financial hardship due to the fraud 4. Ask if they offer any provisional credit while investigating Importantly, switch to direct deposit once this is resolved. The Money Network cards are convenient but lack some of the security features of traditional bank accounts.

wait so how do u kno if ur card is hacked?? do they send alerts or something? now im worried about my card too!!

UPDATE: Wanted to let everyone know Money Network actually came through faster than expected! They issued a provisional credit after 4 business days, and today (day 6) they confirmed the fraud investigation is complete and the money is permanently restored. I think what helped was: 1) Filing the police report immediately, 2) Following up daily but politely, 3) Specifically mentioning hardship and requesting provisional credit as someone suggested here, and 4) I finally reached EDD using the Claimyr service someone recommended, and they put notes on my account. Also, I've already set up direct deposit to my regular bank account for all future payments. Never using that Money Network card again! Thanks everyone for your help during this stressful time.