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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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my cousin got out of navy 2 yrs ago and had same problem! they makes u do special interview if u retiring from military. something about making sure ur not just taking vacation between careers or something? idk but he got all his money after the phone call thingy
That's reassuring to hear that your cousin eventually got his payments. Did he have to wait a long time for the interview?
one more thing!!! when ur pension DOES start u have to report it on certifications, but only AFTER u get the money. and they only take like half of it away from ur benefits, not dollar for dollar. its some weird calculation
That's correct. The pension deduction calculation depends on whether you contributed to your pension. For military pensions, EDD typically deducts 50% of your weekly pension amount from your Weekly Benefit Amount (WBA). So if your WBA is $450 and your weekly pension amount is $500, they'd deduct $250 (50% of pension), leaving you with $200 in UI benefits. But again, this only applies once you're actually receiving pension payments, not before.
ID.me account showing wrong email during EDD claim filing - can't proceed!
I've hit a major roadblock with ID.me while helping my nephew file for unemployment. When he tries to verify his identity for his EDD claim, ID.me is showing an email address he's NEVER used before! It's something like j***@outlook.com, but his real email is completely different. He can't login because he never created that account, so his entire claim is stuck. We submitted a support request through ID.me's help form yesterday and got an automated reply, but no actual help yet. This is beyond frustrating because he can't move forward with his EDD application at all. Does anyone know if there's a direct phone number to reach ID.me support? Or any workaround to fix this email mismatch issue? His rent is due next week and we're getting desperate. Has anyone else experienced this weird email problem?
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Former EDD employee here. This is unfortunately becoming more common as ID.me has expanded to work with multiple government agencies. Here's what's likely happening: 1. Your nephew's personal information (name, DOB, SSN) is already connected to an ID.me account, possibly created through another government service (VA, IRS, etc.) 2. Either someone else incorrectly entered his info, or in rare cases, there could be identity theft involved 3. ID.me is seeing his information matches an existing account and is trying to direct him there The good news is ID.me can resolve this by: - Verifying his actual identity - Disconnecting his personal info from the incorrect account - Creating a new account with his correct email Call early in the morning as others suggested. While waiting for resolution, have your nephew continue certifying (if possible) using the paper form option described in his initial claim materials. This prevents payment gaps once the ID issue is resolved.
Thank you so much for this detailed explanation! This makes a lot of sense. He hasn't been able to submit the initial claim at all because it stops at ID.me verification, so there's nothing to certify for yet. But it's really helpful to understand what's happening. We'll definitely call ID.me first thing in the morning.
wait you used to work at EDD? i have a totally different question thats been driving me crazy - why did they switch from the BOA cards to the stupid money network cards?? the new ones are SO MUCH HARDER to use!!
Just wanted to update everyone - I had the EXACT same problem about 3 weeks ago. ID.me was showing an email I'd never seen before. I called the 866-775-4363 number three different times before I finally got someone helpful. The first two reps gave me conflicting information and didn't solve anything!! The third rep explained that my identity had somehow been linked to an account created by a tax preparer I used in 2023!!! They were able to unlink my SSN from that account and help me create a new one on the spot. My EDD claim was processed within 48 hours after that. SO FRUSTRATING that they don't make this clearer. The whole system is designed to confuse people and make them give up. DON'T GIVE UP!!
Thank you for sharing your experience! This gives me hope. Did you have to provide any specific documentation when they helped create the new account? We'll make sure to have all possible documents ready.
Yes! Have ready: - Driver's license - Social security card - A utility bill or bank statement showing current address - Birth certificate if available (I didn't need this but they said sometimes they ask) Good luck!!! 🍀
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Update us after you call! Make sure to call early - their phone lines open at 8am and that's when you have the best chance of getting through without hours of waiting. If the first person you speak with isn't helpful, politely but firmly ask to speak with a supervisor or account specialist. Don't accept a promise that they'll 'put in a ticket' - these issues need immediate resolution by someone with the right system access.
Will do! Planning to start calling right at 8am tomorrow. Thanks for all the help everyone!
UPDATE: Finally got this fixed! Called the technical support number at exactly 8:02am and got through after only about 20 minutes on hold. Asked specifically for a Tier 2 specialist who could help with account merging (had to insist when the first rep tried to just unlock one account). The specialist confirmed I had two separate accounts from different benefit years that weren't properly linked. She merged them, updated my contact info, and I was able to file my new claim immediately afterward! Thanks everyone for your help - especially the advice about asking for a technical specialist rather than regular claims support.
awesome! glad u got it fixed!!
Thanks for updating! This will help others with the same problem know what to do.
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im just commenting to follow this thread bc im having similar issues. been trying to certify for 3 weeks and keep getting errors
For certification errors specifically, try using the UI Mobile site or TeleCert (the phone certification system). Sometimes when one method isn't working, the others will work fine. The TeleCert number is 1-866-333-4606.
Has your husband created a separate UI Online account, or are you trying to use one account for both of you? Each person needs their own separate account even if you're married. I made this mistake at first and kept getting errors until I realized what was happening. Also, if you're getting the "unable to process your request" error, check to make sure he's not already in the system from a previous claim. My husband had this issue because he filed a claim 5 years ago and was trying to create a new account instead of recovering his old one.
He did create his own account, but the previous claim possibility is interesting. He did receive unemployment about 4 years ago when he was between projects. I wonder if that's causing the issue. Do you know how he recovered his old account? We might need to try that approach.
He had to use the "Forgot Password" option with his SSN and then answer his security questions. If he doesn't remember his security questions, that's when you definitely need to talk to a live person at EDD. This is exactly the situation where that Claimyr service helped us get through to someone who could verify his identity and reset everything.
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I'm in almost the exact same situation but I work in the cafeteria! I applied for UI and was initially denied, but I requested a phone interview and explained that I had no guarantee of the same hours in the fall (which was true in my case). They ended up approving me but it took almost 5 weeks to get resolved. Start the process ASAP because even if you get approved, you might not see money until July at this point.
5 weeks??!! thats crazy long
Yeah, it took forever! First the regular processing time, then waiting for the phone interview, then more waiting after that. The system is so backed up right now. But I'm getting benefits now, so it was worth the wait!
One other important point: EDD will want to know if you're "available for work" during the summer. Make sure you indicate that you're actively looking for summer employment and are available to work. If you suggest you're just waiting for the school year to start again, that can hurt your case. Also, keep detailed records of your job search efforts, as you may need to certify these if approved.
This is really helpful, thank you! I am definitely looking for summer work and available right away. I'll make sure to document all my applications.
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Did you check if your BofA card is still active? Mine expired and I didn't realize it, so payments were showing as "paid" but weren't accessible until I got my new card. Just something to consider if it doesn't show up by tomorrow.
That's a good point! Just checked and my card is still good until 2026, so that's not the issue. Thanks for the suggestion though.
Just as an update for anyone finding this thread later: Currently in 2025, EDD processing times are: - Regular certifications: 1-2 days to show 'paid' status - Card transfers: 1-2 business days after 'paid' - Direct deposit: 1-3 business days after 'paid' - First payments: Can take 7-10 business days - Holiday weeks: Add 1 extra business day These timeframes have been pretty consistent this year, but can vary during high volume periods.
this should be pinned somewhere its so annoying how they dont tell u this stuff in the beginning
UPDATE: Money finally showed up on my card this morning (Thursday). Thanks everyone for your help!
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when i was on unemployment last year i got sooo many random letters that didnt make sense lol. the whole system is messed up. i wouldnt worry about it unless they actually say theres a problem with your benefits
To clarify what's happening: When you certified and reported returning to work, the EDD system correctly stopped your benefits. However, their automated notification system generated a standard letter about your "last employer" that wasn't appropriate for your situation. I recommend taking these steps: 1. Send a message through UI Online explaining the situation (keep it simple and factual) 2. If you don't get a response within 10 business days, then call 3. Keep a copy of the letter and your certification where you reported returning to work This is mostly about making sure your records are accurate. While some people may have ignored similar issues without consequences, it's better to have correct information in the system, especially if you need unemployment benefits again in the future.
Thank you for the detailed advice! I'll send a message through UI Online today and see if that resolves things. I appreciate everyone's help with this confusing situation.
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its so dumb they expect us to do job search when we cant even get our money!! how m i suppose to afford gas to go to interviews?!?!
While frustrating, it's important to keep up with your work search activities and documentation even while dealing with payment issues. The system requires 3 work search activities per week, and those can include online applications (which don't require gas). If you don't do them, it'll just lead to more disqualification problems down the road. Focus on online job boards, LinkedIn applications, and virtual networking to fulfill the requirements while you sort out this issue.
UPDATE: I tried the 8:01am trick this morning with the button sequence and IT WORKED!! Got through after a 45 minute hold. The rep was actually super helpful and found that my work search documentation was in the system but hadn't been properly reviewed. She manually approved it and said my disqualification is being reversed! Payments should resume in 3-5 business days. THANK YOU ALL for the advice!
That's awesome! So glad you got it resolved. For future reference, also make sure you're uploading your work search documentation as PDF files, not images. The EDD document processing system handles PDFs much better than JPGs or PNGs, which sometimes get lost in their system. Congrats on getting your issue fixed!
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ugh i HATE dealing with edd. every time something small changes with my hours or situation it turns into this whole THING where they send a million forms and delay my payments. hope yours goes smoother than mine did!!!!!
Same!! My payments got delayed for 6 weeks last year because I had the flu for 3 days and reported it. The system is ridiculous.
That's not typical - if your payments were delayed for 6 weeks because of a 3-day illness, something else was likely going on with your claim. A simple temporary illness with proper documentation usually only causes a brief delay at most.
Im on partial unemployment too and got covid back in december. i just said i was able to work on my certification cuz i didnt want the hassle. nothing happened but now i feel nervous they might find out somehow lol. probly should have just been honest.
Not a good idea! EDD can audit claims up to 3 years later. If they cross-reference with your employer's records and see you were out sick when you certified you were able to work, they could hit you with an overpayment AND a false statement penalty (30% extra). Always better to be honest even if it means a little paperwork.
Logan Greenburg
One more important thing to know: Unlike unemployment, you don't have to certify for benefits every two weeks with SDI. After your claim is approved, payments are automatically issued until you either return to work or reach the end of your medical certification period. Just make sure your doctor submits extension paperwork about 10-14 days before your current certification ends to avoid payment interruptions. Also, SDI payments are not taxable at the federal level (though UI payments are), which is a nice benefit.
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Mia Alvarez
•That's great news about not having to certify every two weeks! The biweekly certification when I was on unemployment was so stressful. And I had no idea the disability payments aren't federally taxed - that's really helpful. Thanks for all this information!
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Angelica Smith
Just a warning - when I transitioned from disability back to work, EDD CONTINUED sending me payments I wasn't entitled to for THREE WEEKS after I reported returning to work!!! Then 6 months later they sent me an OVERPAYMENT NOTICE demanding I pay back $2,800!! Their system is COMPLETELY BROKEN. Make sure you document EVERYTHING and call to confirm they processed your return to work when that time comes.
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Carter Holmes
•This is important advice. When you're ready to return to work, don't just stop certifying (like with UI). With SDI, you need to actively notify them of your return-to-work date. The best method is to report it through your SDI Online account AND call to confirm they've processed it. Keep records of when you reported it and who you spoke with. It's unfortunate, but documentation is your best protection against administrative errors.
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