California Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just want to add that you should also check if your employer offers any payroll advance or bonus programs that might help with the immediate tax situation. Some companies will give you a small advance on future earnings if you explain you need to catch up on taxes from unemployment. Also, if you're really worried about penalties, remember that as long as you pay at least what you owed last year (or 90% of this year's liability), you won't get hit with underpayment penalties. The IRS and California are pretty reasonable about this stuff if you're making a good faith effort to catch up!

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That's really good advice about checking with the employer! I hadn't thought about asking for an advance to help with the tax situation. And you're right about the penalty rules - knowing that there's some flexibility makes this feel less overwhelming. It's reassuring to know that as long as I'm making an honest effort to catch up, I won't get slammed with extra fees. Thanks for the additional perspective!

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Another thing to keep in mind - if you're planning to stay at this new job for a while, you might want to consider slightly over-withholding for the rest of the year rather than trying to hit the exact amount. This way you'll get a refund instead of owing, which can be nice for peace of mind. You can always adjust your withholding back down next year once you're caught up. Also, don't forget that unemployment benefits might have pushed you into a different tax bracket temporarily, so the effective tax rate on those benefits might be higher than your regular income tax rate. Good luck with everything and congrats again on the new job!

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That's a really smart strategy about over-withholding! I think I'd rather get a refund than risk owing more. And you're absolutely right about the tax bracket issue - I hadn't fully considered how the UI benefits might be taxed at a higher rate than I expected. This whole situation has been a good learning experience about tax planning. Thanks for the encouragement and the practical advice!

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Update question for the original poster - did any of these suggestions work for you? Were you able to get through to EDD?

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Yes! I finally got through yesterday using the 10:30am timing suggestion and the UI technical support line. It took about 45 minutes on hold, but I finally spoke with someone who fixed my pending status. Apparently there was an identity verification flag on my account that wasn't showing up in UI Online. Should be paid within 24-48 hours now. Thanks everyone for the help!

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That's awesome news @Samantha Johnson! So glad you finally got through and got it resolved. The identity verification flag issue is pretty common - I had the same thing happen to me a few months ago and it wasn't visible anywhere in the online portal either. It's frustrating that these issues aren't clearly displayed to claimants, but at least you're sorted now. Hopefully your payment comes through quickly! For anyone else still struggling, the UI technical support line (1-855-327-7057) really does seem to be the way to go based on multiple success stories here.

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This is such great news to hear! I'm actually in a similar situation right now - been pending for 2 weeks and getting nowhere with the main number. Definitely going to try the UI technical support line tomorrow morning. Did you have to provide any specific documents for the identity verification, or were they able to resolve it over the phone? Also wondering if there's a way to proactively check for these hidden flags since they don't show up in the online account. Thanks for sharing your success story - gives me hope!

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I've been struggling with the same issue - it's so frustrating when you can't get through to anyone! I've tried calling multiple times but always get the busy signal or automated system that hangs up. Has anyone had success with any specific times of day that work better for getting through? I'm worried about my status and really need to speak with someone soon.

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@Jade Lopez I completely understand your frustration! I ve'been in the same boat trying to reach customer service. From what I ve'learned from others in this community, calling right when they open 8 (AM seems) to give you the best chance. Also, some people have had success using services like Claimyr that others mentioned above - they handle the calling and waiting for you. The key is persistence and trying multiple approaches. Don t'give up! Your is important and you deserve to get the help you need.

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I know how incredibly frustrating this is - I went through the same thing for weeks! The automated system would just hang up on me constantly. What finally worked for me was calling at exactly 8:01 AM and using the "1-2-1" option sequence when the automated menu starts. Also, don't hang up if you get put on hold - even if it's for hours. I waited 3.5 hours once but finally got through to a real person who was able to help me with my claim. Keep trying different times throughout the day too - I've heard some people have luck around 12 PM or 2 PM when call volume might be slightly lower. Stay persistent!

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@Luca Romano Thank you so much for sharing those specific details! The 1-2-1 "sequence" tip is really helpful - I hadn t'heard about that specific option before. I m'definitely going to try calling at 8:01 AM sharp tomorrow and use that sequence. It s'encouraging to hear that persistence really does pay off, even if it means waiting for hours. I ve'been getting discouraged after just 30-45 minutes of trying, but your experience shows it s'worth sticking with it. Did you notice any difference in wait times on certain days of the week? I m'wondering if calling on a Tuesday or Wednesday might be better than Mondays when everyone is probably trying to call.

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I'm also waiting for the direct deposit option and this thread has been super helpful! One thing I wanted to add for anyone dealing with the Money Network card in the meantime - if you need to transfer money from the card to your personal bank account, you can do it through the Money Network mobile app or website for free (though it takes 1-3 business days). There's also an option for instant transfer but that comes with a fee. I've been using this method to move my unemployment payments to my main checking account so I can pay bills and manage my finances normally while waiting for direct deposit access. It's not as convenient as direct deposit but it beats having to withdraw cash from ATMs all the time. Just make sure to link your bank account in the Money Network app first - the verification process takes a day or two.

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This is exactly what I needed to know! I just got my Money Network card yesterday and was dreading having to use ATMs for everything. I had no idea you could transfer the funds directly to your bank account through their app - that's a game changer while I wait for direct deposit access. I'm definitely going to set this up right away. Thanks for the tip about the verification taking a few days, I'll get that started now so it's ready when my first payment hits the card. You just saved me so much hassle!

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I've been following this thread closely since I'm in the exact same situation as the original poster. Just wanted to add that I called the EDD customer service line yesterday (after waiting 2.5 hours on hold) and the rep confirmed what everyone here has been saying - the direct deposit rollout is happening in phases and there's no way to expedite access for your account. She also mentioned that they're prioritizing accounts that have been active the longest, so if you're a newer claimant like me (just approved last month), we'll likely be in one of the later batches. The rep suggested checking your UI Online account every Monday since that's when they typically push out the updates to new batches of accounts. One more thing - she warned me that there have been some phishing emails going around claiming to be from EDD about direct deposit setup. The legitimate notification will ONLY come through your UI Online message center and your registered email address, and it will never ask you to click links to set up banking info. Just be careful out there!

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Nina Chan

Thanks for calling and getting that official confirmation! That 2.5 hour wait sounds brutal but the info was definitely worth it. I'm also a newer claimant (approved just 3 weeks ago) so it sounds like I'll be waiting a while longer. Good to know about checking every Monday - I'll add that to my routine. And wow, thanks for the heads up about the phishing emails! I hadn't even thought about scammers targeting this, but of course they would. I'll make sure to only trust notifications that come through the official UI Online system. Really appreciate you taking the time to call and share what you learned with everyone here!

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Wow, what a relief that your card finally arrived Faith! This thread is such a great resource for anyone going through the same stress. I went through this exact situation about 6 months ago and I remember checking my mailbox obsessively every single day. The plain envelope thing is so true - I almost threw mine away thinking it was junk mail! For future reference for anyone reading this, I also want to mention that if you ever need to dispute a charge on the Money Network card or have issues with ATM fees, their customer service is actually pretty responsive compared to EDD. They have 24/7 support and I've never had trouble getting through to them. Just keep that number handy: 1-866-692-9374. The automatic transfer feature has been a lifesaver for me. Once you set it up, you basically forget about the whole EDD card system and just get your money deposited like a normal paycheck. Makes the whole unemployment process feel a little less degrading, if that makes sense.

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Thanks for sharing your experience Darren! That's so reassuring to hear from someone who went through the same thing. I can totally relate to the obsessive mailbox checking - I was doing that multiple times a day! And you're absolutely right about it feeling less degrading once you get the automatic transfers set up. It's like getting back some sense of normalcy. I'm definitely saving that Money Network customer service number too, just in case. This whole thread has been incredibly helpful for navigating this confusing system.

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This whole thread is such a perfect example of how the EDD system works - it's stressful and slow, but it does eventually work! Faith, I'm so happy your card finally arrived. For anyone else going through this wait, I just want to add that you can also check if your local EDD office has any emergency payment options if you're facing eviction or utility shutoffs. Some offices can issue temporary paper checks in genuine hardship cases, though it's not widely advertised and you usually have to ask specifically. It's worth a shot if you're really in a bind while waiting for the card. The whole process is definitely anxiety-inducing when you're dealing with bills and rent, but seeing success stories like this gives me hope that the system, despite its flaws, does get people their money eventually.

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That's really valuable information about emergency paper checks! I had no idea that was even an option. It's frustrating that they don't make these kinds of alternatives more visible - I spent so many sleepless nights worrying about my rent while waiting for the card. Having that as a backup option could have saved me a lot of stress. Thanks for sharing that tip, it could really help someone who's in an even tighter spot than I was. It's amazing how much this community knows about navigating all the hidden parts of the system that EDD doesn't clearly explain anywhere.

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