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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I'm so sorry you're going through this nightmare - I know exactly how terrifying and overwhelming it feels to receive one of those overpayment letters. I just want to add my voice to all the incredible support and success stories you're seeing here. I went through almost the identical situation 5 months ago when I received an overpayment notice for $29K in PUA benefits from 2021. Like you, I had to leave my job at a retail store because my son's daycare kept shutting down due to COVID outbreaks. I was completely honest during my phone interview and provided every detail they asked for about my childcare situation. The panic and sleepless nights are so real - I completely understand that feeling of dread wondering if they might pursue criminal charges or garnish your wages. But reading through all these amazing success stories from @AstroAlpha, @Madison Allen, @Maya Jackson, @Emily Sanjay, @Pedro Sawyer and others gave me the courage to fight instead of giving up. I successfully appealed and WON my case! The entire overpayment was reversed. The key was following the same approach everyone here has outlined - gathering every piece of documentation about childcare closures, creating a chronological timeline, and emphasizing that I had been completely transparent from day one. My hearing was over the phone, lasted about 40 minutes, and the judge was actually very understanding. When I presented my organized evidence showing the pattern of daycare closures and how they made steady work impossible, they ruled completely in my favor. You absolutely have a strong case here. Childcare disruption due to COVID was explicitly covered under PUA guidelines, you were honest throughout the process, and you deserve to fight this unfair determination. Start gathering your documentation ASAP and get that appeal filed before the deadline. Stay strong - you've got this, and we're all here supporting you!
Wow, thank you so much for sharing your success story - another $29K complete reversal! It's incredible to see so many people who have won their appeals in situations exactly like mine. Your experience with retail work and daycare closures sounds almost identical to what I went through with the nursing home and my daughter's preschool. I'm definitely feeling more hopeful after reading all these success stories from you, @AstroAlpha, @Madison Allen, @Maya Jackson, @Emily Sanjay, @Pedro Sawyer and everyone else who has shared their experiences. It s'clear that when we have solid documentation and were honest from the beginning, these appeals really can be won. The 40-minute phone hearing sounds very manageable, and I m'relieved to hear that the judges seem to be fair and understanding when we present organized evidence. I ve'already started gathering my emails from the preschool about COVID closures and I m'going to create that chronological timeline everyone has recommended. You re'absolutely right that PUA was designed exactly for situations like ours - we weren t'trying to scam anyone, we were just parents trying to survive impossible circumstances during a pandemic. The fact that I was completely transparent during my phone interview should work in my favor. I m'going to get my appeal filed this week and fight this unfair determination. Thank you so much for the encouragement and for sharing your experience - it means more than you know to have this community of people who truly understand what we re'going through!
I'm so sorry you're going through this terrifying situation - I completely understand the panic and sleepless nights you're experiencing right now. I just received a very similar overpayment notice last week for $20K in PUA benefits from 2021, also due to childcare disruptions when my toddler's daycare kept closing for COVID exposures. Reading through all these incredible success stories has given me so much hope! It's amazing to see people like @AstroAlpha, @Madison Allen, @Maya Jackson, @Emily Sanjay, @Pedro Sawyer, @Ryan Kim and others who have successfully appealed and completely reversed their overpayments. Your situation sounds exactly like what PUA was designed to cover - you were honest, transparent, and dealing with legitimate COVID-related childcare disruptions. I'm already starting to gather my documentation following everyone's advice - emails from the daycare about closures, texts with my supervisor, and I'm going to create that chronological timeline approach that seems to work so well in these appeals. The fact that you explained everything clearly during your phone interview and wrote it on your application shows you acted in complete good faith. Criminal charges are extremely rare for honest cases like ours - they focus on clear fraud, not legitimate parents who needed help during impossible circumstances. You followed the rules and qualified under the guidelines. File that appeal ASAP and don't let them intimidate you! Based on all these success stories, you have a really strong case. We're all in this together and rooting for you to win this fight!
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Great to hear you got it resolved! For anyone else who encounters this issue, I'd recommend setting up calendar reminders for your certification dates. I learned this the hard way after missing a few weeks myself. The EDD system is pretty unforgiving when it comes to missed certifications, but at least the reactivation process is usually straightforward once you get through to someone.
That's such a good tip about calendar reminders! I just went ahead and set up recurring alerts on my phone for every other Sunday. I can't believe I let this slip through the cracks - the stress of thinking I'd lost my benefits was horrible. Definitely learned my lesson about staying on top of certification dates.
This is exactly what happened to me a few months ago! I panicked thinking something was wrong with my claim, but it turned out I had just missed a couple certification periods during a really hectic time at work. The key thing I learned is to never click "File a New Claim" when this happens - that can mess up your existing claim. Always call first to confirm what's going on. I know the wait times can be brutal, but it's worth it to get the right information. Also, once you get it reactivated, you might want to sign up for text or email reminders if EDD offers them in your area. Glad to see from your update that you got it sorted out!
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Hi Gregpry, it sounds like you're dealing with a common review process. Since you already mailed in the pay stubs they requested and now have a phone interview scheduled for June 27th, here's what I'd recommend: 1) Make sure you have copies of all the documentation you sent, including the pay stubs totaling $300, 2) Be available during the entire 2-hour window (10am-12pm) as they can call anytime during that period, 3) Have all your employment history and relevant documents ready during the call. The interview is likely just to clarify the discrepancy they found and verify the information you provided. Since you already sent the requested documentation, this should hopefully be a straightforward verification process. Good luck with your interview!
@Chloe Zhang Great advice! I d'also add that Gregpry should prepare to explain any gaps in employment or unusual circumstances around that $300 in earnings. often flags small amounts like this because they want to make sure it wasn t'unreported work that could affect benefit eligibility. Having a clear timeline of when you worked, how much you earned, and why you initially didn t'report it if (that s'the case will) help the interview go smoothly. Also, don t'hang up if they put you on hold during the call - sometimes they need to verify information in their system.
Hey Gregpry, I went through something similar last year. The fact that you already sent in the pay stubs is good - that shows you're being proactive. For the phone interview, make sure your phone is fully charged and you're in a quiet place with good reception. I'd also suggest writing down a brief timeline of that and the $300 earnings beforehand so you can reference it during the call. The interviewers are usually pretty reasonable if you're honest and have your documentation ready. Since you already mailed the stubs, this is likely just a formality to close out their review. Stay calm and answer their questions directly. You've got this!
@Dmitry Popov That s'really helpful advice about being prepared with a timeline! I m'new to dealing with issues, but I m'wondering - should Gregpry also have backup documentation ready during the call, like bank statements showing the deposits from that job? And @Gregpry Lee Knotts III, did you get any kind of confirmation that received the pay stubs you mailed? Sometimes mail can get lost and it might be worth mentioning during the interview that you sent them on [specific date] just to be safe.
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I'm dealing with a similar login issue right now! One thing I haven't seen mentioned yet is checking if your account got temporarily locked due to too many failed login attempts. This happened to me last week - I kept trying different password combinations and apparently triggered their security system. I had to wait 24 hours before I could even attempt to log in again. If you've been trying repeatedly, it might be worth taking a break for a day and then trying again with the early morning approach others have suggested. Also, if you have any old confirmation emails or documents from when you first applied, those might show exactly how your information was formatted in their system. Hang in there - this community has already given you some amazing resources and phone numbers to try!
That's such an important point about account lockouts! I bet a lot of people don't realize that repeatedly trying different login combinations can actually make the problem worse by triggering security measures. The 24-hour waiting period sounds frustrating but makes sense from a security standpoint. Your suggestion about checking old confirmation emails is really smart too - having that original formatting as a reference could save so much trial and error. It's crazy how many little technical details can trip us up with the EDD system, but at least this community is great at sharing solutions! Thanks for adding another piece to the troubleshooting puzzle! 🧩
I had this exact same issue a few months ago and it was absolutely maddening! After trying everything - clearing cache, different browsers, checking my info a million times - it turned out that EDD had somehow corrupted my account during a system update. What finally worked was creating a completely new account with the same SSN and personal info. I know it sounds scary to start over, but their system recognized that I already had an existing claim and just linked it to the new login credentials. The whole process took about 30 minutes and I was able to certify immediately after. Before you try this though, definitely call that Identity Verification line (1-866-362-8854) first to make sure your account isn't just temporarily locked. But if all else fails, the new account route might be your best bet. Don't give up - there's always a solution even when EDD makes it feel impossible! 🙏
Wow, creating a new account is definitely a bold move! I'm curious though - when you made the new account, did you have to go through identity verification again or did it automatically recognize your existing claim? Also, did you lose any of your previous certification history or messages in the old account? I'm hesitant to try this approach because I'm worried about potentially messing up my existing claim, but if it's a safe process then it might be worth considering as a last resort. Thanks for sharing this creative solution!
I had a similar experience with the new account approach! When I created the new account, it did automatically recognize my existing claim - no need to re-verify identity since all my SSN and personal info matched their records. I kept all my certification history and payment details, but I did lose access to old messages in my inbox (though honestly, most of those were just generic notifications anyway). The key is making sure you use the exact same personal information - same spelling, formatting, everything. I was nervous about it too, but EDD's system is actually pretty good at linking duplicate accounts to existing claims. Just make sure to call that verification line first like Omar suggested to rule out simpler fixes. If you do try the new account route, maybe screenshot any important messages from your current account before switching over, just to be safe!
Fatima Al-Suwaidi
I'm going through this exact same issue right now and this thread has been a lifesaver! Been locked out since Tuesday and was starting to panic about not being able to access my benefits. @Ashley your tip about the specific language to use with phone agents is brilliant - I never would have thought to mention "known system authentication issues affecting California EDD cardholders" but that makes so much sense that they'd have a protocol for that exact situation. @Nina thanks for explaining the technical side with the security certificate update - it's somehow reassuring to know this is a widespread system issue and not something wrong with my specific account or info. I'm definitely trying the 6am calling strategy tomorrow with @Isaac's phone tree sequence. The temporary access code option sounds like my best bet since I've already tried all the browser troubleshooting steps multiple times. For anyone still dealing with this - I found one small workaround that might help in the meantime. If you have text alerts set up, Money Network is still sending balance notification texts even when their website/app is down. It's not much, but at least you can confirm your money is still there while waiting for access to be restored. Going straight to direct deposit setup the moment I can get back in. This experience has definitely taught me not to rely solely on their card system! Thanks everyone for sharing your solutions and making this stressful situation feel less isolating. 💙
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Admin_Masters
•@Fatima that's such a good point about the text alerts still working! I completely forgot I had those set up but you're right - at least it's some way to confirm your balance is still there during these outages. That actually gives me a bit of peace of mind while I'm waiting to try the calling strategy tomorrow morning. I'm also planning to use @Ashley's exact wording about the "known system authentication issues affecting California EDD cardholders" when I call. It's so frustrating that we have to become experts at navigating their broken system, but this community has been incredibly helpful. Way better than anything I got from their actual customer service! Really hoping the 6am call works for both of us tomorrow. And yes, direct deposit is definitely going to be priority #1 once we get back in. Never want to deal with this Money Network stress again! Thanks for the text alert reminder - sometimes the small workarounds make all the difference when you're feeling helpless about the whole situation.
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Yuki Tanaka
This whole thread has been incredibly eye-opening as someone who just started receiving EDD benefits last month! I had no idea Money Network was this unreliable - I thought it was just me having issues with their system. Reading through everyone's experiences, I'm definitely going to set up direct deposit immediately rather than waiting for problems to happen. The fact that these outages occur "every few months" is completely unacceptable when people are depending on these funds for basic necessities like rent and food. @Ashley and @Isaac - thank you both for sharing such specific, actionable solutions! The temporary access code strategy and exact phone tree instructions are incredibly helpful. @Nina, your technical explanation about the security certificate issues really helped me understand what's actually happening behind the scenes. For anyone dealing with this right now, I just want to echo what others have said - you're not alone and it's not your fault. The system is broken, not you. This community sharing workarounds and solutions has been more helpful than Money Network's actual customer service. I'm bookmarking this thread for future reference and definitely switching to direct deposit ASAP. We shouldn't have to become technical support experts just to access our own benefits, but at least we have each other to figure out solutions! Stay strong everyone 💪
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