EDD denied my benefits when school started - can they do this with my IHSS job loss?
I'm really stressed and confused about my unemployment situation. I had two jobs - one at a local elementary school (part-time, about 20 hours a week) and another as an IHSS provider (15-18 hours weekly) for an elderly client. Unfortunately, my IHSS client passed away last month, so I lost a significant chunk of my income. I applied for partial unemployment benefits since I still have my school job, and initially got approved! I was so relieved. However, I just spoke with an EDD operator who told me that once the new school year starts in August, I'll be completely ineligible for benefits because I need to be 'totally unemployed' to qualify. This doesn't make sense to me - I genuinely lost one of my jobs through no fault of my own. Shouldn't I be eligible for partial unemployment to cover the lost IHSS income? Has anyone dealt with this type of situation before? Is the EDD rep correct or should I try to speak with someone else?
20 comments


Miguel Diaz
I went through almost the exact same situation last year! The EDD rep you spoke with is NOT correct. You don't need to be totally unemployed to qualify for UI benefits. The correct term is "partially employed" or "underemployed" and you CAN receive benefits when you lose one job but still work another. What you need to do is make sure you're correctly reporting your school income when you certify each week. As long as you're accurate with your earnings, the system will automatically adjust your weekly benefit amount. If they're still giving you trouble, try calling and speaking with a tier 2 specialist who understands partial unemployment better.
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Ava Johnson
•Thank you so much for responding! That's a huge relief to hear. Do you know how they calculate the benefit amount when you're partially employed? Will they just make up the difference between what I was earning with both jobs versus just my school income now?
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Zainab Ahmed
wait i though you cant get unemployment if you still have a job at all??? thats what my cousin said when i lost my part time gig last year but kept my weekend job
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Miguel Diaz
•Your cousin is mistaken. You absolutely CAN receive unemployment if you lose one job but keep another. It's called partial unemployment. The key is reporting your ongoing wages accurately when you certify.
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Connor Byrne
The rep gave you incorrect information. EDD allows for partial unemployment when you lose one job but maintain another. However, there are some special rules that might apply to school employees during school breaks - this might be what confused the rep. If you work for a school district, there are specific provisions about summer/winter/spring breaks where you may not qualify during scheduled recess periods if you have reasonable assurance of returning to work. But that's completely separate from your IHSS job loss situation. I'd recommend calling EDD again and specifically asking to speak with a tier 2 specialist about partial unemployment benefits for multiple job situations. Explain clearly that you lost your IHSS income but still maintain school employment.
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Ava Johnson
•Thank you for explaining! This makes sense - the rep might have been confusing the school break rules with my IHSS job loss. I'll definitely call and ask for a tier 2 specialist. Do you know if there's a specific number to reach them directly?
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Yara Abboud
I was in your exact situation - had a school job and lost my second job. When I called EDD the first time, I got the same wrong answer! Then I tried for DAYS to get through again. Finally used a service called Claimyr (claimyr.com) that got me connected to an EDD rep in about 20 minutes instead of calling for hours. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The second rep I spoke with was much more knowledgeable and confirmed I could get partial unemployment. You just need to report your school earnings accurately when certifying. Your weekly benefit will be reduced based on your earnings, but you'll still get something if your total earnings are below a certain threshold.
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Ava Johnson
•Thank you for sharing your experience! It's so frustrating getting different answers from different reps. I'll check out that service since I've already wasted hours trying to get through on the phone. Did they adjust your benefit amount each week based on your varying school income?
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Yara Abboud
•Yes, exactly! Each week when I certified, I reported my school income, and the system automatically calculated how much UI I would get. The formula is something like: if you earn less than $100, it doesn't affect your benefit. For earnings over $100, they deduct 75% of what you earn from your weekly benefit amount. So your benefit goes down as you earn more, but you still get something to help make up for the lost IHSS income.
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PixelPioneer
THE EDD IS FULL OF INCOMPETENT PEOPLE WHO DON'T KNOW THEIR OWN RULES!!! I had THREE different answers to the same question when I called. It's ridiculous!! They should train their staff properly instead of giving people wrong information that causes stress and financial problems!!! Don't trust what one person tells you - keep calling until you get someone who actually knows what they're talking about!!!
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Keisha Williams
•I get your frustration but not everyone at EDD is incompetent lol. They're dealing with complex rules that change all the time. But yeah definitely call back and try to get a tier 2 specialist
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Paolo Rizzo
my sister works for the school district and had this happen. they kept telling her different things until finally someone explained that what matters is how much you earn each week compared to your weekly benefit amount. if you earn too much from your school job in a given week, you might not get anything for that week. but you should still certify anyway! good luck
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Ava Johnson
•Thanks for sharing about your sister's experience. I think I'm starting to understand better now. I'll make sure to certify accurately no matter what.
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Connor Byrne
Here's the official explanation: When you have multiple jobs and lose one, you may qualify for UI benefits as long as: 1. You lost the job through no fault of your own (which is true in your case since your client passed away) 2. You meet the minimum earnings requirement during your base period 3. You're able and available for work When you certify, you report your school wages. EDD will reduce your weekly benefit amount using this formula: - First $25 or 25% of your wages (whichever is greater) doesn't count against you - The remainder is subtracted from your weekly benefit amount The confusion about school employees typically relates to summer/holiday periods when school is not in session. That's a separate issue from losing your IHSS job. I recommend documenting everything - when your IHSS client passed, your last day of work, and all your communications with EDD. This will help if you need to appeal any decisions.
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Ava Johnson
•Thank you for the detailed explanation! This clarifies a lot. I'll definitely start documenting everything. One more question - when I report my school wages, should I report gross pay or take-home pay after taxes?
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Connor Byrne
•You should always report your gross wages (before taxes and deductions) when certifying for UI benefits. Report the wages in the week you earned them, not when you get paid. For example, if you worked Monday-Friday but don't get paid until the following Friday, you report those wages for the week you actually worked.
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Zainab Ahmed
this happened to my friend and she had to appeal because they denied her claim at first. dont give up if they say no!
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Ava Johnson
•That's good to know. How long did her appeal process take? I'm worried about bills in the meantime.
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Miguel Diaz
Since you mentioned your client passed away, just to give you another option: have you looked into whether there are other IHSS clients you could work with to replace those hours? Sometimes the IHSS office can help match providers with clients in need. That way you wouldn't have to worry about the unemployment situation at all.
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Ava Johnson
•That's a great suggestion I hadn't thought of! I'll definitely reach out to the IHSS office to see if they have any clients in my area. In the meantime, I still want to sort out this unemployment situation since finding a new client might take some time. Thank you!
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