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dont bother with the letter edd never reads those things lol. you gotta call and be super pushy or they wont help. i had to call 57 times in one day to get thru last month, its insane
I recommend taking two specific steps to resolve this quickly: 1. On UI Online, go to your homepage and look for the section that says "Upload Documents." Upload a clear letter explaining both issues (inadvertent new claim and 1099 vs W2 correction). Title it "Claim Correction Request - Urgent" to help it get routed properly. 2. Call the technical support line (not the regular claims line) at 8am sharp. The technical support agents can't fix claim issues directly, but they can see both claims in the system and add detailed notes for the claims specialists. They can also expedite your case if you explain that it's creating a payment interruption risk. Keep certifying for benefits on your original claim in the meantime. If payments pause temporarily, they'll be backdated once this is resolved.
Thank you! I'll prepare the letter tonight and upload it first thing in the morning. Do you know if the technical support line is the same as the regular EDD number? I'll try calling at 8am sharp tomorrow.
The technical support line is 1-833-978-2511, but I've found it works better to call the regular UI claims number (1-800-300-5616) right at 8:00:00am. Have your claim number ready, and when the automated system asks why you're calling, say "Payment issue" as that tends to get routed to more experienced agents.
my neighbor is helping me with my edd case and she said bay area legal aid hass free workshops for people who filing appeals. they show you how to prepare evidence and stuff. might be worth checking if they have one before your deadline.
That's really helpful, thank you! I'm not in the Bay Area but I'll check if there's something similar in my region. How is your case going?
Make sure you understand the difference between an ALJ hearing and a second-level appeal to the CUIAB Board. If you lose at the ALJ level, you can still appeal to the Board, which is why documentation is crucial. They'll review the record from your hearing but typically don't accept new evidence. For legal resources, try: 1. Center for Workers' Rights - They do free consultations for EDD cases 2. Legal Aid at Work - Their Workers' Rights Clinic can help with appeals 3. Your county's bar association - Many offer low-cost consultations with employment attorneys If you absolutely can't find affordable representation, at minimum have someone review your appeal statement before you submit it. The specific wording is extremely important.
Thank you for the detailed information! I'm writing down all these resources. I didn't realize there were two levels of appeals - that's actually somewhat reassuring. Has anyone here gone through a second-level appeal? What was your experience like?
The EDD system is such BS!!! They always side with employers and make it impossible for regular people to get benefits we PAID INTO. I went through something similar and had to appeal THREE TIMES before getting approved. The whole system is rigged against workers!!!
While I understand your frustration, I don't think this kind of response is helpful to the OP's specific situation. They're asking for practical advice on navigating the system as it exists, not commentary on its fairness.
Thanks everyone for the helpful advice! I'm going to draft a formal letter declining the position and clearly outlining the reasons (40% pay cut, variable schedule incompatible with childcare, etc.). I'll gather documentation about my childcare costs to show how the new position would be financially impossible. Just to clarify one more thing - a few of you mentioned an eligibility interview. How long does it typically take to get scheduled for one after filing my claim? I'm trying to budget for how long we might be waiting for benefits to start coming in.
Currently, eligibility interviews are taking about 2-3 weeks to schedule after your initial claim is filed, but it can vary depending on case volume. Make sure you still certify for benefits every two weeks even while waiting for the interview. If you're ultimately found eligible, you'll receive back payments for all weeks you certified for.
anybody know if its the same for pua claims? my mom has some weeks she never certified for from december but her claim ended in march
@OP - Did you get your payment situation sorted out? I'm curious what happened with those pending certifications from January. Did they actually process and pay them?
Yes! Finally got everything sorted. The pending payments stayed stuck for 2 weeks, but I managed to get through to EDD using that Claimyr service someone mentioned. The rep explained that the system flagged the certifications as suspicious because they were done on the very last day of my benefit year. Had to answer some additional questions about why I delayed, but they released the payments after reviewing my case. Received everything yesterday! So relieved - it was about $2,400 I really needed.
Genevieve Cavalier
did u try rebooting ur computer lol
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Zane Hernandez
•Yes 🙄 Even tried on my phone and my roommate's laptop too. Same error message everywhere.
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Riya Sharma
Any update? Were you able to get through to EDD and resolve this?
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Zane Hernandez
•Yes! Finally got it fixed yesterday. I used that Claimyr service someone mentioned and got through to EDD in about 30 mins. Turns out my account got flagged for "unusual activity" right after my interview (no idea why). The rep reset everything while I was on the phone and I can log in now. My claim was approved too! Such a relief after all that stress.
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