


Ask the community...
this happened to my friend and she had to appeal because they denied her claim at first. dont give up if they say no!
Since you mentioned your client passed away, just to give you another option: have you looked into whether there are other IHSS clients you could work with to replace those hours? Sometimes the IHSS office can help match providers with clients in need. That way you wouldn't have to worry about the unemployment situation at all.
The appeal system is completely overloaded right now. I work in a legal aid office, and we're seeing wait times of 4-7 months across all our clients' cases. This is significantly longer than the pre-pandemic standard of 6-8 weeks. While waiting, make sure you: 1. Continue certifying for weeks (if the system allows you) 2. Document all attempts to contact EDD (dates, times, who you spoke with) 3. Gather and organize all evidence supporting your case 4. Apply for other assistance programs if eligible (food stamps, rental assistance) If you're facing immediate financial crisis, consider contacting 211 for emergency assistance resources in your area while your appeal is pending.
Has anyone ever tried going IN PERSON to the appeals office??? I'm wondering if that works better than calling?
In-person visits to Appeals Offices are generally by appointment only since 2023. While you can attempt a walk-in, most offices will simply take your information and call you back later. The Appeals Offices are separate from regular EDD offices and often have stricter access protocols. Your best bet is still calling the Appeals line directly or using assistance services to reach them by phone.
One more thing I forgot to mention... if all else fails you can actually fax EDD a written request to reset your account! I know it sounds ancient but my neighbor did this when she couldn't get through on the phone or recover her password. Send it to the UI Online support fax number.
UPDATE: Success! We tried the Spanish queue trick this morning and got through after only 15 minutes on hold! The rep was super helpful and was able to both reset the UI Online account AND file the new claim all in one call. She said they've been having major phone system issues this week which is why it's been even harder than usual to get through. Thanks everyone for all the suggestions - this community is amazing!
Is anyone else having issues with the Money Network app too? I can't even log in to check my balance since yesterday afternoon. Keeps giving me an error message about "service unavailable." Wondering if this is connected to the payment delays everyone's talking about.
UPDATE: My payment just hit my Money Network card about an hour ago! Logged in and it's there. So it took about 3 days total after certification. Relief! Hopefully everyone else sees their payments soon too.
Laila Fury
The EDD system is such BS!!! They always side with employers and make it impossible for regular people to get benefits we PAID INTO. I went through something similar and had to appeal THREE TIMES before getting approved. The whole system is rigged against workers!!!
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Josef Tearle
•While I understand your frustration, I don't think this kind of response is helpful to the OP's specific situation. They're asking for practical advice on navigating the system as it exists, not commentary on its fairness.
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Laila Fury
•OK fine whatever. @OP just be ready for a fight. Document EVERYTHING. Record your eligibility interview if they let you. Don't trust anything they say verbally without getting it in writing.
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Chris Elmeda
Thanks everyone for the helpful advice! I'm going to draft a formal letter declining the position and clearly outlining the reasons (40% pay cut, variable schedule incompatible with childcare, etc.). I'll gather documentation about my childcare costs to show how the new position would be financially impossible. Just to clarify one more thing - a few of you mentioned an eligibility interview. How long does it typically take to get scheduled for one after filing my claim? I'm trying to budget for how long we might be waiting for benefits to start coming in.
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Quinn Herbert
•Currently, eligibility interviews are taking about 2-3 weeks to schedule after your initial claim is filed, but it can vary depending on case volume. Make sure you still certify for benefits every two weeks even while waiting for the interview. If you're ultimately found eligible, you'll receive back payments for all weeks you certified for.
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Chris Elmeda
•Great, that's really helpful to know. I'll make sure to keep certifying while waiting for the interview. Hopefully the process goes smoothly!
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