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Luca Russo

Telephone EDD Appeal Hearing Tips & Can My Spouse Help If English Is My Second Language?

I'm freaking out about our upcoming EDD appeal hearing that's scheduled for next month. Our situation is that EDD is listed as the 'defendant' not my previous employer which I find really confusing. The weird part is that an EDD rep actually admitted to me they made a mistake when reviewing my case, but now I'm worried they'll just stick together and deny everything. I tried to prepare by watching their tutorial video, but it shows people meeting in person with the judge while our hearing will be over the telephone. Does anyone know if the process is different for phone hearings? Are there specific things I should prepare? Also, since English isn't my first language, I really want my husband to help me during the call to make sure I understand everything correctly. Is this allowed or do I need to request this in advance? I've been unemployed for 3 months now and this appeal is for about $5,800 in benefits they initially approved then said I wasn't eligible for. Any advice or resources would be SUPER appreciated!

my cosin had a appeal and the EDD ladie lied about EVERYTHING!!! so be carful and make sure u record the call if u can!!!

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Important correction here - you CANNOT legally record the hearing without permission from the judge and all parties. The hearing is already being recorded officially. Attempting to make your own recording without permission could actually hurt your case. Instead, take detailed notes during the hearing.

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When I had my phone hearing last year, I kept getting interrupted and couldn't finish explaining my situation. The EDD rep kept talking over me, and I got flustered. So here's my advice: 1. Practice explaining your case BRIEFLY - like a 2-minute summary 2. When the judge asks if you have questions for the EDD rep, ALWAYS ask something - this is your chance to point out contradictions 3. If you get cut off, politely say "Excuse me, I wasn't finished with my explanation" 4. DEFINITELY have your spouse help you 5. If you win, be prepared for EDD to still take 3-4 weeks to process your payments Oh and DO NOT hang up until the judge officially closes the hearing! Sometimes they pause to review documents, and it might seem like it's over, but it's not.

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Did you win your case? I'm having my hearing next week and I'm so scared the EDD person will talk over me too. I get nervous and then my mind goes blank.

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Daniel Rivera

Should I wait for promised final paychecks before filing EDD claim? Company relocated out of state

My employer just relocated to Nevada with barely any notice and my last official workday was May 15th. My manager promised they'd continue to pay me through the end of June (same salary, same payment schedule) as a goodwill gesture since the move was so sudden. I'm sitting here with no job, but expecting more paychecks for the next 6 weeks. I'm confused about when I should file for unemployment with EDD. If I apply now while still receiving these promised payments, will my claim get rejected? Should I wait until all the promised money comes through before filing? I don't want to mess up my claim or be accused of fraud, but I also don't want to delay benefits once those final checks stop coming. Any advice would be super appreciated!

dont forget u gotta be looking for work too!!! they ask u every time u certify if u looked for jobs. u need at least 3 job contacts per week I think...or maybe its 5 now? anybody know??

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The current work search requirement is to conduct a reasonable search for work each week. While EDD doesn't specify an exact number of job applications, they recommend keeping a detailed record of your job search activities. This includes applications submitted, networking events, job fairs attended, etc. You might be asked to provide this information if they conduct an eligibility determination interview.

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Update: I just applied for unemployment following everyone's advice here! I listed May 15th as my last day worked, and I'll report my continuing payments during certification. I also emailed my boss asking for written confirmation of our payment arrangement through June. Thank you all so much for helping clear this up - I feel much more confident now about handling this correctly.

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Great decision! You're doing exactly the right thing. Now you're in the system and won't face delays when your employer payments end. Make sure to certify on time every two weeks and accurately report any income. Good luck with your job search!

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Monique Byrd

EDD gave me a new EDDCAN before benefit year ended - can I restart claim when benefits exhausted?

I'm in a weird situation and hoping someone's dealt with this before. My benefit year runs from 08/15/2024 - 08/14/2025, but I just exhausted all my benefits even though there's still 4 months left in my benefit year. The twist is I got a notification with a NEW EDDCAN number saying I might qualify for benefits based on a different employer I worked for part-time during awards season (I'm in the entertainment industry). When I try to file online using this new EDDCAN, the system won't let me since my current benefit year isn't over yet. Has anyone successfully filed a new claim or reopened one BEFORE their benefit year ended? The online system is basically saying "nope, can't do it" but the notification suggests otherwise. I desperately need to get this sorted as I literally can't make rent next month if this doesn't work out. Is there a specific number I should call or approach I should take? The regular EDD line is completely useless.

did u try going to the actual EDD office in person? sometimes thats the only way to get this stuff fixed when the online system doesnt work and u cant get thru on phone

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I didn't even know that was an option! Is that something people can just do? Walk into an EDD office and get help with claims?

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Most EDD offices don't handle UI claims in person anymore - they primarily deal with job search assistance now. For UI claims, you generally need to call. The exceptions are some of the America's Job Centers of California (AJCC) locations that have dedicated UI representatives, but these are limited and often require appointments.

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UPDATE: I finally got through using the Technical Support number that was suggested! The tech support person transferred me to a claims specialist who knew exactly what to do. They confirmed I qualify for a subsequent claim based on my awards season work. The weekly benefit amount is lower ($247 vs my previous $450), but it's definitely better than nothing! They had to process it manually since the online system can't handle this situation. My new claim is being backdated to when my benefits exhausted, so I should get those weeks paid once everything processes. Thanks everyone for the help and specific advice - especially the technical support number and the exact terminology to use. That made all the difference!

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Zane Hernandez

EDD account locked - says EDDCAN is incorrect after eligibility interview

I'm going crazy trying to check my claim status after my eligibility interview last week! Every time I try to log into UI Online it keeps telling me my EDDCAN number is incorrect. I've triple-checked the number from my paperwork and I KNOW I'm entering it right. I can't see if my claim was approved or denied after the interview and I'm getting really worried about paying rent next month. The weird thing is I was able to log in fine before the interview. Has EDD locked my account or something? Anyone know how to fix this or am I going to have to somehow get through on the phone?

did u try rebooting ur computer lol

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Yes 🙄 Even tried on my phone and my roommate's laptop too. Same error message everywhere.

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Any update? Were you able to get through to EDD and resolve this?

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Yes! Finally got it fixed yesterday. I used that Claimyr service someone mentioned and got through to EDD in about 30 mins. Turns out my account got flagged for "unusual activity" right after my interview (no idea why). The rep reset everything while I was on the phone and I can log in now. My claim was approved too! Such a relief after all that stress.

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Destiny Bryant

EDD system created second claim after temp work - need to fix 1099 reporting mistake ASAP

I think I've messed up my unemployment claim and I'm freaking out! I've been receiving regular UI benefits since December, but in March I picked up what I thought was a short-term W2 job (lasted 5 days ending 3/31/2025). When I certified for that period, I reported the work and income by entering the company's info in the employer section. Here's where I screwed up: I just received a notice dated 4/12 saying "Unemployment Claim Filed" which shows this company as my last employer. I never intended to file a new claim! I was just trying to properly report income for my existing claim. To make matters worse, I just found out this was actually a 1099 gig that I should have reported as self-employment income instead of W2. I'm totally confused and worried about: 1. Did EDD automatically open a second claim when I didn't want one? 2. Will reporting this incorrectly (as W2 instead of 1099) cause problems with my existing benefits? 3. What's the fastest way to fix this mess? I drafted an explanation letter but have no idea where to send it or if that will even help. I've tried calling 30+ times but can't get through. My rent is due next week and I'm worried my regular payments will stop because of this mistake. Has anyone dealt with something similar?

dont bother with the letter edd never reads those things lol. you gotta call and be super pushy or they wont help. i had to call 57 times in one day to get thru last month, its insane

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so true!! i think they just throw the letters in the trash tbh. my friend worked at edd during covid and said they were months behind on mail

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I recommend taking two specific steps to resolve this quickly: 1. On UI Online, go to your homepage and look for the section that says "Upload Documents." Upload a clear letter explaining both issues (inadvertent new claim and 1099 vs W2 correction). Title it "Claim Correction Request - Urgent" to help it get routed properly. 2. Call the technical support line (not the regular claims line) at 8am sharp. The technical support agents can't fix claim issues directly, but they can see both claims in the system and add detailed notes for the claims specialists. They can also expedite your case if you explain that it's creating a payment interruption risk. Keep certifying for benefits on your original claim in the meantime. If payments pause temporarily, they'll be backdated once this is resolved.

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Thank you! I'll prepare the letter tonight and upload it first thing in the morning. Do you know if the technical support line is the same as the regular EDD number? I'll try calling at 8am sharp tomorrow.

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The technical support line is 1-833-978-2511, but I've found it works better to call the regular UI claims number (1-800-300-5616) right at 8:00:00am. Have your claim number ready, and when the automated system asks why you're calling, say "Payment issue" as that tends to get routed to more experienced agents.

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