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my cousinwas stuckin the same situation and she went to her local EDD office in person and got it fixed that day. sometimes u gotta physically go there to get results. the phone system is designed to make u give up tbh
Not all EDD offices handle UI claims in person anymore. Most require appointments for UI issues, and many offices now primarily handle job search services rather than claims processing. Always call the specific office first to confirm if they can help with your particular issue before making the trip.
UPDATE: I finally got through to EDD this morning using the 1-2-4 sequence right at 8:01am! Had to wait on hold for 67 minutes, but finally spoke to a representative. Turns out my former employer contested my claim (even though I was laid off, not fired), which put everything on hold. The rep scheduled me for an eligibility interview next Wednesday to resolve it. Thanks everyone for your help and suggestions - I would've been completely in the dark without them. For anyone else stuck in limbo, definitely try calling first thing with that sequence!
Great news! For your eligibility interview, make sure you have documentation of your layoff (any termination letters, emails, etc.) and prepare a clear timeline of events. Be ready to explain your job loss situation concisely. Most contested claims are resolved in the employee's favor when it's truly a layoff, so don't stress too much about the interview.
Anyone else notice that they changed the certification questions recently? Threw me for a loop last time I certified.
Has anyone successfully appealed an overpayment? I'm thinking about trying but idk if it's worth the hassle
Hey OP, when you call, ask them to put a note on your account about the DOB issue. That way if your claim gets held up, other agents can see whats going on. Saved my butt when I had a similar problem!
Jackie Martinez
Quick question - are you reporting your TV work correctly? Make sure you're listing the production company as employer, not the network or studio. I made that mistake once and had to go back and fix everything which was a nightmare. Also be super careful with the dates - they need to match your pay stubs exactly or you could get flagged for an eligibility interview.
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Lourdes Fox
•Yes, I'm listing the actual production company, and I've got all my start/end dates from my paystubs. That's good advice though - I can see how mixing that up would cause major headaches.
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Bruno Simmons
Once you finish catching up on all those certifications, I recommend continuing to certify every two weeks even during periods when you're working. You'll still report your earnings and get $0 for those weeks, but it keeps your claim active and prevents this backlog situation from happening again when your next job ends. Many entertainment industry workers do this to avoid the exact situation you're in now.
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Lourdes Fox
•That's brilliant advice - I had no idea you could do that! So even during future jobs, just keep certifying and reporting income? That would save so much hassle between gigs. Will definitely start doing this from now on.
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Bruno Simmons
•Exactly. Just keep certifying every two weeks, report your earnings truthfully, and you'll receive $0 during working periods but maintain an active claim. Then when work ends, you'll already be in the system's regular certification cycle and benefits can resume immediately without the backlog catch-up. It's a common practice for those of us with intermittent work schedules.
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