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this happened to my friend and she had to appeal because they denied her claim at first. dont give up if they say no!
Since you mentioned your client passed away, just to give you another option: have you looked into whether there are other IHSS clients you could work with to replace those hours? Sometimes the IHSS office can help match providers with clients in need. That way you wouldn't have to worry about the unemployment situation at all.
One more thing I forgot to mention... if all else fails you can actually fax EDD a written request to reset your account! I know it sounds ancient but my neighbor did this when she couldn't get through on the phone or recover her password. Send it to the UI Online support fax number.
UPDATE: Success! We tried the Spanish queue trick this morning and got through after only 15 minutes on hold! The rep was super helpful and was able to both reset the UI Online account AND file the new claim all in one call. She said they've been having major phone system issues this week which is why it's been even harder than usual to get through. Thanks everyone for all the suggestions - this community is amazing!
The appeal system is completely overloaded right now. I work in a legal aid office, and we're seeing wait times of 4-7 months across all our clients' cases. This is significantly longer than the pre-pandemic standard of 6-8 weeks. While waiting, make sure you: 1. Continue certifying for weeks (if the system allows you) 2. Document all attempts to contact EDD (dates, times, who you spoke with) 3. Gather and organize all evidence supporting your case 4. Apply for other assistance programs if eligible (food stamps, rental assistance) If you're facing immediate financial crisis, consider contacting 211 for emergency assistance resources in your area while your appeal is pending.
Has anyone ever tried going IN PERSON to the appeals office??? I'm wondering if that works better than calling?
In-person visits to Appeals Offices are generally by appointment only since 2023. While you can attempt a walk-in, most offices will simply take your information and call you back later. The Appeals Offices are separate from regular EDD offices and often have stricter access protocols. Your best bet is still calling the Appeals line directly or using assistance services to reach them by phone.
Is anyone else having issues with the Money Network app too? I can't even log in to check my balance since yesterday afternoon. Keeps giving me an error message about "service unavailable." Wondering if this is connected to the payment delays everyone's talking about.
UPDATE: My payment just hit my Money Network card about an hour ago! Logged in and it's there. So it took about 3 days total after certification. Relief! Hopefully everyone else sees their payments soon too.
QuantumLeap
Just wanted to add - if your interview doesn't go well and you get denied, don't give up! The appeal process actually has a pretty good success rate. Almost 50% of appeals get reversed in the claimant's favor. Just make sure you request the appeal within the 30-day window.
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Oliver Schmidt
UPDATE: I had my eligibility interview yesterday. The interviewer was actually really thorough and let me explain everything. They asked for specific dates and details about my leave request and termination. I provided the email where I requested the extension and my termination letter. They said they'd be contacting my employer for follow-up and I should receive a determination in 7-10 days. My attorney prepped me well for the questions. Fingers crossed! Thank you all for the advice and support.
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Natasha Volkov
•Sounds like you handled it perfectly! Keep us posted on the outcome. Based on what you've shared, I think you have a good chance of approval.
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