Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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wait im confused... so if ur sick do u say yes to question 2 or no? cuz question 2 asks if theres any reason OTHER THAN sickness that u couldnt work. so wouldnt u say no if sickness was the only reason??
You're absolutely right to ask for clarification! Question #2 asks if there was any reason OTHER THAN sickness that you couldn't work. So if being sick was your only reason for not being able to work, you would answer "No" to question #2. Then Question #3 specifically asks "Were you sick or injured?" - that's where you would answer "Yes" and indicate the number of days. I apologize for the confusion in my earlier response. The EDD certification questions can definitely be tricky to understand.
UPDATE: I just completed my certification and answered honestly about the days I was sick. I said NO to question 2 (since being sick was my only reason) and YES to question 3 about being sick/injured, and entered 6 days for the first week and 1 day for the second week. My status now shows "pending" so I guess I'll find out in a few days what happens. Thanks everyone for your help - I'll update again when I know more!
You did exactly the right thing. The "pending" status is normal after certifying - it usually takes 1-3 days to change to "paid" status. Since you were honest with your certification, you should receive at least partial payment for the first week and most of your regular amount for the second week. Keep us posted!
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Update us after you call! Make sure to call early - their phone lines open at 8am and that's when you have the best chance of getting through without hours of waiting. If the first person you speak with isn't helpful, politely but firmly ask to speak with a supervisor or account specialist. Don't accept a promise that they'll 'put in a ticket' - these issues need immediate resolution by someone with the right system access.
Will do! Planning to start calling right at 8am tomorrow. Thanks for all the help everyone!
UPDATE: Finally got this fixed! Called the technical support number at exactly 8:02am and got through after only about 20 minutes on hold. Asked specifically for a Tier 2 specialist who could help with account merging (had to insist when the first rep tried to just unlock one account). The specialist confirmed I had two separate accounts from different benefit years that weren't properly linked. She merged them, updated my contact info, and I was able to file my new claim immediately afterward! Thanks everyone for your help - especially the advice about asking for a technical specialist rather than regular claims support.
awesome! glad u got it fixed!!
Thanks for updating! This will help others with the same problem know what to do.
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im just commenting to follow this thread bc im having similar issues. been trying to certify for 3 weeks and keep getting errors
For certification errors specifically, try using the UI Mobile site or TeleCert (the phone certification system). Sometimes when one method isn't working, the others will work fine. The TeleCert number is 1-866-333-4606.
Has your husband created a separate UI Online account, or are you trying to use one account for both of you? Each person needs their own separate account even if you're married. I made this mistake at first and kept getting errors until I realized what was happening. Also, if you're getting the "unable to process your request" error, check to make sure he's not already in the system from a previous claim. My husband had this issue because he filed a claim 5 years ago and was trying to create a new account instead of recovering his old one.
He did create his own account, but the previous claim possibility is interesting. He did receive unemployment about 4 years ago when he was between projects. I wonder if that's causing the issue. Do you know how he recovered his old account? We might need to try that approach.
He had to use the "Forgot Password" option with his SSN and then answer his security questions. If he doesn't remember his security questions, that's when you definitely need to talk to a live person at EDD. This is exactly the situation where that Claimyr service helped us get through to someone who could verify his identity and reset everything.
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my cousinwas stuckin the same situation and she went to her local EDD office in person and got it fixed that day. sometimes u gotta physically go there to get results. the phone system is designed to make u give up tbh
Not all EDD offices handle UI claims in person anymore. Most require appointments for UI issues, and many offices now primarily handle job search services rather than claims processing. Always call the specific office first to confirm if they can help with your particular issue before making the trip.
UPDATE: I finally got through to EDD this morning using the 1-2-4 sequence right at 8:01am! Had to wait on hold for 67 minutes, but finally spoke to a representative. Turns out my former employer contested my claim (even though I was laid off, not fired), which put everything on hold. The rep scheduled me for an eligibility interview next Wednesday to resolve it. Thanks everyone for your help and suggestions - I would've been completely in the dark without them. For anyone else stuck in limbo, definitely try calling first thing with that sequence!
Great news! For your eligibility interview, make sure you have documentation of your layoff (any termination letters, emails, etc.) and prepare a clear timeline of events. Be ready to explain your job loss situation concisely. Most contested claims are resolved in the employee's favor when it's truly a layoff, so don't stress too much about the interview.
Talia Klein
Have you tried logging in through a different device? Sometimes my laptop won't work but my phone does. Also my cousin said her account got locked because she moved and her IP address changed and EDD thought it was suspicious activity or something.
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Micah Trail
•I tried both my laptop and phone - same problem on both. I haven't moved but I did get a new router last month... wonder if that could be related? 🤔
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Alberto Souchard
Update: For anyone finding this thread later - changing your router/IP address can sometimes trigger security protocols with EDD, but shouldn't cause complete lockout on its own. That typically happens after multiple failed login attempts. If you try all suggested methods and still can't access your account, calling is unfortunately necessary. Make sure to specify it's an account access issue, not a claim question, as they might transfer you to the technical support team who can help faster with these specific issues.
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Micah Trail
•Quick update for anyone interested: I managed to get back into my account! I tried the cache clearing first but that didn't work. I called this morning right at 8am and actually got through after about 45 minutes. The rep said there was some kind of security flag on my account (wouldn't say exactly what) but she reset everything and I created new security questions. All sorted now and I certified on time! Thanks everyone for your help.
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