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after you won did they make you do another phone interview? my friend had to do ANOTHER eligibility interview even after she won her appeal which delayed everything another 2 weeks
Just checking back - has your payment status changed yet? Curious because I'm about to have my own appeal hearing next week and trying to plan for how long the whole process might take.
One more thing to consider - if you exhausted your benefits in January 2023, you should be focusing hard on the job search right now. Even part-time or gig work could help you qualify for a new claim when your benefit year ends in October. The $1,300 minimum that someone mentioned is approximately right (it varies slightly), but remember you need to have earned that during your base period. Your best bet is to find work now, then file a new claim in October or November 2023 when your current benefit year ends.
The combined wage claim system is SO confusing. I had a similar issue last year but with California and Oregon. What I learned is that you should always file in the state with your highest wages first if you think you might need to file again later. Once they transfer the wages between states, you can't un-transfer them. The EDD should really explain this better before people file combined wage claims!
when i lost my job back in 2023 i had a similar thing happen. the edd website is very confusing. my benefits ran out after like 6 months and that was it. i think during covid they had all those extensions but not anymore. have you tried applying for calfresh? that helped me get by until i found another job
To clarify what others have mentioned: Prior to 2021, there were various extension programs like PEUC and Fed-ED that would automatically kick in after regular UI exhaustion. These programs expired nationwide and were not renewed. Currently, California only offers the standard 26 weeks of regular UI benefits in a benefit year (which lasts 12 months from your application date). When your benefit year ends, you'll need to file a new claim if you're still unemployed and have earned sufficient wages in the base period. If you're experiencing financial hardship, I'd recommend: 1. Apply for CalFresh (food assistance) 2. Contact your county's General Assistance/Relief program 3. Look into local rental assistance programs 4. Visit your nearest America's Job Center of California for employment services The EDD website should remove those outdated messages about automatic extensions, as they cause unnecessary confusion.
Have you tried logging in through a different device? Sometimes my laptop won't work but my phone does. Also my cousin said her account got locked because she moved and her IP address changed and EDD thought it was suspicious activity or something.
Update: For anyone finding this thread later - changing your router/IP address can sometimes trigger security protocols with EDD, but shouldn't cause complete lockout on its own. That typically happens after multiple failed login attempts. If you try all suggested methods and still can't access your account, calling is unfortunately necessary. Make sure to specify it's an account access issue, not a claim question, as they might transfer you to the technical support team who can help faster with these specific issues.
Quick update for anyone interested: I managed to get back into my account! I tried the cache clearing first but that didn't work. I called this morning right at 8am and actually got through after about 45 minutes. The rep said there was some kind of security flag on my account (wouldn't say exactly what) but she reset everything and I created new security questions. All sorted now and I certified on time! Thanks everyone for your help.
I went through somthing similar, just wait for the official notice in mail before panicking. Sometimes portal updates before they send notices. If part says PAID that's good news! Just means for some weeks they found you eligible but other weeks you made too much $$$. Not the same as overpayment.
One more thing to note - the weeks approved through your appeal (now showing as 'PAID') should be processed for payment within 10 business days. If you have a Money Network card already, the funds will go there. If not, you might receive checks in the mail. Make sure to keep checking your portal for payment status changes!
If you need your money urgently and can't wait for the card, you CAN call Money Network and request an emergency cash transfer once your card has been issued. There's a fee, but they can make your funds available for pickup at certain locations within 24 hours. Just another option if you're really in a bind with rent coming due.
@OP: Regarding your first week - when the system shows "disqualified" instead of "waiting week not paid," it usually indicates that the disqualification reason (likely the work search documentation issue) is overriding the waiting week status. Once you resolve the disqualification issue, that first week will still remain unpaid as your waiting week, but the status will probably change to reflect that. For your second week, once you resolve the issue, that should change to paid status. When you call, make sure to ask specifically about both weeks so you understand exactly what's happening with each one. And remember to continue certifying every two weeks while this gets sorted out!
u might also wanna check if u reported any earnings during those weeks? even small amounts can mess things up if u didnt report them right. like if u worked part time or got vacation pay
My sister had the same thing happen but when she called they said her card was CLOSED not just disconnected!!! Be careful they might have actually closed your account and then youd need to request a paper check for the remaining balance. Took her 6 weeks to get her money!!!
This is incorrect information. Money Network doesn't automatically close card accounts when you switch to direct deposit. The online access may be restricted, but the account remains active. The card itself will continue to work for purchases and ATM withdrawals in most cases, even if the online portal shows an error. If your sister's card was fully closed, that would be due to a different issue - possibly fraud prevention measures or a specific request she may have made.
UPDATE: Called the Money Network number (1-888-233-5916) and got it resolved! For anyone with the same issue - they explained that when you switch to direct deposit, your online access to the Money Network account gets disconnected as a security measure, but your funds are still there. I had to verify some personal info and my most recent transaction, and they restored my account access. My $780 is still there! Thanks everyone for your help!
Glad to hear you got it resolved so quickly! This is exactly how the process should work. For future reference (and for others reading this thread), you can also withdraw all funds via ATM or transfer them to your bank account through the Money Network app BEFORE switching to direct deposit to avoid this disconnection issue entirely.
wait i think ur confused bout something. theres no such thing as "UI debit card" - its called the Money Network debit card or EDD debit card. UI just means unemployment insurance, its not the name of the card. just makin sure ur looking for the right thing lol
Oh you're right! I was mixing up the terms. I meant the Money Network debit card for my UI benefits. Thanks for catching that!
Update from the original poster? Did your card arrive yet? The suggested 10 business days should be about up by now.
Elijah Jackson
how long did ur hearing last? mines was like 2 hrs and sooo stressful
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Ava Hernandez
•Mine was only about 40 minutes! I think it was shorter because the employer didn't show up so there wasn't any back-and-forth. The judge just asked me questions directly. I can't imagine going for 2 hours - that sounds exhausting!
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Ethan Clark
I had a similar experience last week except my employer DID show up and brought their HR person and a lawyer! Talk about intimidating. Still waiting on my decision though. Congrats on your win!
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Ava Hernandez
•Wow, that sounds super intimidating! Fingers crossed you get good news too. The waiting is definitely the hardest part.
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