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- Connect you to a human agent at the EDD
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- Call the correct department
- Redial until on hold
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- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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One more thing I forgot to mention - make sure you're answering the certification questions correctly for part-time work. When it asks if you refused any work, make sure you select "No" (assuming that's true). And when it asks if you worked, select "Yes" and report all earnings for that week, even if they were small. Incorrect answers to these questions are a common reason for payment delays.
Yes, I did report my work and earnings accurately. I worked 8 hours one week and 11 the next, and I reported the exact amounts I earned. I'll keep doing that for future certifications too. Thanks for the reminder!
Based on what you've shared, it sounds like your claim is following the normal timeline. Two weeks is actually not unusual for the initial pending status, especially for part-time claims. The Money Network card will be automatically sent after your first payment is approved, so you don't need to order it separately. If you don't see any movement by the end of next week (so 3 weeks total), then it would be appropriate to contact EDD. At that point, you'd be outside the normal processing window for even complex claims.
Thank you for the reassurance. I'll try to be patient for one more week. I really appreciate everyone's help and advice on this thread!
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Since your regular UI benefits are exhausted, here are some options to consider: 1. Continue your job search - register with CalJOBS if you haven't already 2. Check eligibility for CalFresh and CalWORKs through your county's social services department 3. Apply for rent assistance programs in your area 4. If you have any medical conditions affecting your ability to work, consider applying for State Disability Insurance 5. Contact 211 for information about additional local resources You cannot file a new UI claim until your benefit year ends in October, unless you've earned sufficient new wages since filing your original claim.
CalJOBS is a JOKE. I registered there for 3 months and got ZERO interviews. Total waste of time!!!
Thank you for these practical suggestions. I'm already registered with CalJOBS but haven't had much luck yet. I'll definitely look into CalFresh and the other resources you mentioned. Really appreciate the help during this stressful time.
my friend had this happen and found out he qualified for training extension benefits cuz he enrolled in some tech program... maybe look into that?
That's the California Training Benefits (CTB) program. It allows you to maintain eligibility for benefits while in approved training, but it doesn't actually extend your maximum benefit amount. It's helpful if you have benefits remaining and want to attend school/training without having to look for work, but it doesn't provide additional funds beyond your claim maximum.
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my cousinwas stuckin the same situation and she went to her local EDD office in person and got it fixed that day. sometimes u gotta physically go there to get results. the phone system is designed to make u give up tbh
Not all EDD offices handle UI claims in person anymore. Most require appointments for UI issues, and many offices now primarily handle job search services rather than claims processing. Always call the specific office first to confirm if they can help with your particular issue before making the trip.
UPDATE: I finally got through to EDD this morning using the 1-2-4 sequence right at 8:01am! Had to wait on hold for 67 minutes, but finally spoke to a representative. Turns out my former employer contested my claim (even though I was laid off, not fired), which put everything on hold. The rep scheduled me for an eligibility interview next Wednesday to resolve it. Thanks everyone for your help and suggestions - I would've been completely in the dark without them. For anyone else stuck in limbo, definitely try calling first thing with that sequence!
Great news! For your eligibility interview, make sure you have documentation of your layoff (any termination letters, emails, etc.) and prepare a clear timeline of events. Be ready to explain your job loss situation concisely. Most contested claims are resolved in the employee's favor when it's truly a layoff, so don't stress too much about the interview.
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my benefits ran out last month and im still looking 4 work too. bills piling up. have you tried temp agencies? not ideal but at least its something
I've registered with two temp agencies but haven't gotten any calls yet. Which ones have you had luck with? I'm willing to try more.
robert half and accountemps sometimes have medical billing stuff. also try office team
One important thing to remember: if you're receiving partial UI benefits from working part-time, make sure you're still doing your work search activities and certifying correctly. Many people make mistakes here and end up with conditional payments or worse, overpayment notices. Those work search requirements are still in effect (3 activities per week) even if you're working part-time hours. Just because you're working doesn't mean you can skip reporting your work search efforts during certification.
That's good to know. I've been documenting all my job applications and interviews, so I have plenty to report for the work search requirements. Definitely don't want to mess anything up and end up owing money back.
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anybody else think its weird how EDD always seems to make mistakes that give us LESS money but never mistakes that give us MORE? just sayin lol
FACTS!!!!! 👏👏👏
Omg I was literally just saying this to my roommate yesterday!! It's NEVER in our favor!!
hey OP just wondering did you get this resolved? im dealing with missing wages issue too & wanna know if the form thing actually worked
Update: I submitted the DE 1326E form through UI Online last week with all my documentation. Still haven't heard anything, but it hasn't been 10 business days yet. I ended up using that Claimyr service someone mentioned and actually got through to EDD yesterday! The rep confirmed they received my wage investigation form and said it's in the queue for review. They couldn't tell me exactly when it would be processed but at least I know they have it. I'll post again when I get a final resolution!
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EDD ID.me verification issue with hyphenated name preventing online registration
I'm at my wit's end with this ID.me verification nightmare! My husband's legal name has a hyphen in it (like 'Jean-Paul'), and we completed the ID.me verification with a live agent last week. She specifically mentioned the hyphen was causing the system to reject his documents, but told us she had 'manually pushed it through' on her end. Fast forward to today - I'm trying to register for his UI Online account and keep getting the error message 'information doesn't match our records.' I've literally only entered his name, DOB and SSN exactly as they appear on his Social Security card. I've tried with AND without the hyphen and nothing works! Has anyone dealt with this before? If we can't get through on the phone (we've been trying for DAYS), can we just use telecert instead of UI Online? I'm seriously worried we won't be able to certify when it's time, and we've already gone almost 8 weeks with zero income. Our savings is completely drained at this point.
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guys my husbands name dosent have a hyphen but we had similar issue. the ID.me lady said everything was fine but then we couldnt register for UI. we finally got through on phone after calling right when they open at 8am and the lady said the problem was the SPACE between his first and middle name on his drivers license! she fixed it in 2 mins once we got through. So frustrating but maybe theres a space issue with yours too?
Great point about spaces! The EDD system is notorious for having issues with spaces, hyphens, apostrophes, and other special characters. Their database was built on old technology that sometimes can't properly store these characters. When the ID.me verification passes this information to EDD, it often gets corrupted in the transfer.
UPDATE: We finally got this resolved! Used Claimyr this morning and got through to EDD in about 30 minutes. The rep checked their system and it turns out the ID.me verification HAD gone through, but there was a mismatch between how my husband's name was entered in different EDD systems. In the claims database, his name had the hyphen, but in the UI registration database, it didn't! The rep fixed it on the spot and we were able to register for UI Online immediately after hanging up. Thanks everyone for your help - especially the Claimyr recommendation. Such a relief to finally have this fixed!
Great news! This is exactly why it's so important to speak with an actual representative for these special character issues. The different EDD databases don't always sync correctly with special characters. Glad you got it resolved before certification time!
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btw during covid there was that extra $300 federal money on top of regular benefits so dont include that part when ur trying to remember
Good point! The extra $300 FPUC payment was separate from your regular WBA. The security question is asking only about your base WBA from the state.
UPDATE: I found my old tax records and located my 1099-G from 2021! My weekly benefit amount was $372. I was able to log in successfully. Thanks everyone for your help! For anyone with the same issue in the future, definitely check your tax documents first.
Great news! Glad you were able to resolve it. Make sure to complete your new claim application as soon as possible since benefits are not retroactive to before the week you apply.
Congrats! That's a relief. Good luck with your new claim!
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Anyone else notice how they always 'send' stuff but we never receive it? 🤔 Starting to think these letters are as real as my chances of ever buying a house
Plot twist: the letters were inside us all along 😂
Maybe the real unemployment benefits were the friends we made along the way 💀
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I've heard rumors that they're prioritizing new claims over pending ones from a few months ago. Anyone know if there's any truth to that?
I doubt it. My claim is new (filed last week) and I'm still waiting. Think they're just swamped across the board.
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Logan Stewart
One important thing to note: make sure your address is correct in the EDD system. If there are any discrepancies, your card could be delayed or returned. Double-check your contact information in your UI Online account right away. Also, once your card arrives, I highly recommend setting up the Money Network mobile app. You can use it to check your balance, set up alerts, and transfer funds without having to call customer service. Regarding direct deposit: yes, you can set this up through UI Online under "Payment Preferences" but only after you've received at least one payment on your card. The system requires you to have an established claim with a payment history before allowing direct deposit setup.
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Nina Chan
•Just checked my address in UI Online and it's all correct. I'll definitely set up that app once I get the card. Do you know if I can set up direct deposit right after I get the first payment, or do I need to wait for the money to actually be available on the card first?
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Ali Anderson
I went through this recently. Card took exactly 8 business days to arrive after approval. If you need to speak with an actual EDD representative about your card status (which can sometimes give you more info than Money Network), use Claimyr to get through - saved me hours of frustration. Regular EDD phone system is basically impossible to navigate. One trick I learned: you can actually see if payments have been issued in your UI Online account under "Payment Activity." If it shows "Paid" status with an amount, that means the money has been sent to Money Network for your card, even if you don't physically have the card yet. This at least lets you know the process is moving along.
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Nina Chan
•Thanks for the tip about checking Payment Activity! I just looked and it shows "Paid" for this week, so I guess that means they're processing my card. Hopefully it comes on the earlier side of that timeframe. I'll give it until the end of next week before I start really panicking about rent.
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