UPDATE: I went to the Santa Ana office today. It IS still there at 2 MacArthur Place. I was able to submit my paperwork in person (I had additional medical documentation that my doctor said needed to be submitted in person). As someone mentioned, disability services are now on the 3rd floor. The line wasn't too bad - I waited about 25 minutes. They verified my identity and took all my documents. The staff member said I should see updates in my online account within 3-5 business days. Thanks everyone for your help!

Just wanted to add that if anyone else is having trouble with the EDD phone system, I've found that calling right at 8am when they open gives you the best chance of getting through. The hold times are usually shorter in the morning. Also, if you're going to the Santa Ana office, there's a Starbucks across the street which is handy if you need to wait or grab coffee before/after your visit. The office staff there have always been pretty helpful in my experience, even though the wait can be long sometimes.

Update from an EDD staff meeting last week: The current timeframe for Money Network card deposits is officially 24-48 business hours after the payment shows as processed in UI Online. However, if the payment is processed after 1pm, it generally counts as the next business day. So for your payment that processed today at 2pm, I would expect it Thursday morning at the latest. If it doesn't arrive by Thursday afternoon, that would be the appropriate time to contact EDD for assistance.

my sister works at a bank and she says ACH transfers always take 2-3 business days no matter what anyone tells you. edd processes the payment but then it has to go thru the federal reserve and then to money network. the money isnt actually moving instantly its just computer entries.

Update: I spoke with my primary care doctor yesterday and she agrees with my therapist that I need to take time off. She suggested I try SDI first as a medical leave rather than quitting outright. She's filling out the paperwork today. This seems like a much better option than quitting and trying to get unemployment. Thank you all for the help and suggestions!

So glad to hear you found a better path forward with SDI! I went through something similar a couple years ago and the medical leave route really saved me. Just a heads up - make sure to keep copies of all the paperwork your doctor submits, and don't be surprised if SDI asks for additional documentation during the review process. They were pretty thorough with my case but ultimately approved it. Hope you get the time you need to recover properly. Taking care of your mental health is just as important as physical health!

Just to give you some peace of mind - I've been working part-time at a brewery for about 8 months while receiving partial unemployment, and my boss has never mentioned getting any communications from EDD about my claim. I've been reporting all my earnings correctly each certification period. So in my experience, no, your new employer won't be notified about your claim status.

Hey Amara! I went through something very similar earlier this year and wanted to share my experience. I was working part-time at a bookstore while collecting partial unemployment benefits, and my employer never received any notification from EDD about my claim status. The key things I learned: - Report your earnings accurately on the week you work, not when you get paid - Keep detailed records of your hours and pay (I use a simple spreadsheet) - Your weekly benefit will be reduced by about 75% of what you earn, but you can still receive partial benefits if your earnings are below your weekly benefit amount I actually ended up having a conversation with my manager about it a few months in (not required, just felt more comfortable being open), and she was totally understanding. She said several other employees had done the same thing and it's completely normal. Don't stress too much about it - just focus on doing well at your new job and being honest with your certifications. Good luck with the new position!

I'm in the same boat. Been trying to reopen my claim for weeks now. This whole system is a dumpster fire. 🔥

I had this exact same issue last month! Turns out my claim had expired and I needed to file a new one entirely. The system doesn't always make it clear when your benefit year has ended. Check your account summary page - if your benefit year end date has passed, that's why you can't reopen or certify. You'll need to start a completely new application instead. It's frustrating but once I figured that out, everything worked smoothly. Hope this helps!