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Zainab Omar

EDD scheduled second phone interview - normal procedure or red flag?

So I just got a notification that EDD scheduled me for a second phone interview next week. My first one was 3 weeks ago and seemed to go fine - the interviewer just asked standard questions about my last day of work, reason for separation, etc. I thought everything was settled but now they're calling again? Is this a normal part of the process or should I be worried? My former employer was pretty upset when I left (I gave proper notice but they were short-staffed), so I'm wondering if they're contesting my claim. Or maybe it's just extra verification because of all the fraud cases lately? My payments have been coming through normally since the first interview. Anyone else go through multiple phone interviews?

yep had 2 phone interviews last month. first one was general questions, second one was more specific about some discrepancy in my reported wages. no big deal, just answer truthfully

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Zainab Omar

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Thanks, that's somewhat reassuring. Did they tell you in advance what the second interview would be about? My notice just says 'eligibility determination' which could mean anything.

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Yara Sayegh

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EDD sometimes schedules follow-up interviews if they need to clarify information or if they received conflicting details from your former employer. Based on what you've shared, it sounds like your employer might have contested something or provided information that doesn't match what you stated. A few things to prepare for the second interview: 1. Review the details you provided in your first interview so you're consistent 2. Have documentation ready about your separation (emails, termination letter, resignation notice) 3. Be prepared to explain specific dates and circumstances again 4. Stay calm and answer questions directly - don't volunteer extra information I went through something similar last year and it turned out my employer had misreported my last day of work. The second interview was just to resolve that discrepancy.

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Zainab Omar

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This is really helpful, thank you! I'll dig up my resignation email and any other documentation I might have. My employer did try to get me to stay longer than my two weeks notice, so maybe there's confusion about my actual last day.

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OMG I had THREE interviews!!! Each time I thought it was over and then another notification. I was FREAKING OUT thinking they were going to deny my claim or worse accuse me of fraud!!! By the third interview I was a nervous wreck. But it turned out they were just verifying different aspects of my claim. First was basic eligibility, second was about my work search efforts, and third was to verify identity (which made no sense since I'd already done ID.me). The system is SO BROKEN!!!! 😡😡😡

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Paolo Longo

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The system isn't broken, it's doing exactly what it's designed to do - prevent fraud. With the billions lost during the pandemic, they're being extra cautious now. Just answer honestly and you'll be fine.

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CosmicCowboy

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Having multiple interviews is becoming more common now. EDD is under pressure to reduce fraud and overpayments, so they're doing more thorough verifications. The fact that your payments have continued is actually a good sign - if they suspected serious issues, they might have put a hold on payments. One thing to note: if your employer is contesting your claim, the interviewer should tell you this at the beginning of the call. They're required to disclose if they're investigating a conflict between your statement and your employer's. Also, make sure you're available at the scheduled time. Missing the interview can result in automatic disqualification and you'd have to appeal, which is a whole other headache.

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Zainab Omar

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That's good to know about them having to disclose if there's a conflict. I'll definitely make sure I'm available - the notice says the interview window is 8am-noon which seems really broad. Do they usually call closer to the beginning or end of that window in your experience?

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CosmicCowboy

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In my experience, they typically call within the first hour of the window, but it can really vary depending on the interviewer's schedule. Just be prepared to answer from 8am onward. If they don't reach you on the first attempt, they usually try one more time before marking you as unavailable.

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Amina Diallo

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If you're having trouble getting through the EDD phone maze on your own to ask about this, try using Claimyr.com - it helped me actually get through to a rep after weeks of trying on my own. They have a system that connects you directly with EDD agents so you can ask questions about your specific situation. There's a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. I used it when I needed to find out why I had a second interview scheduled and it saved me tons of stress - I found out it was just a standard wage verification for my situation.

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Oliver Schulz

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does that actually work? i've been trying to get thru to EDD for like 2 weeks about my certification issue. called like 50 times and always get the stupid 'too many callers' message

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Second interviews usually means theres a issue with ur claim. My friend had 2 interviews cuz her former boss said she quit and she said she was laid off. The second interview was to get more details. She had to provide a bunch of text messages to prove her side. Make sure u have any evidence ready just in case.

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Zainab Omar

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That's what I'm worried about. My separation was technically a resignation, but it was because they reduced my hours so dramatically I couldn't pay my bills anymore. I hope that doesn't cause problems.

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Yara Sayegh

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That situation is called "constructive discharge" - when employer actions (like drastically reducing hours) effectively force you to resign. Make sure you explain that clearly in your interview and have documentation of your hours reduction if possible. In many cases, this is still considered eligible for benefits.

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Paolo Longo

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I work in HR and can tell you that second interviews happen for a few common reasons: 1. Employer protest/appeal of your claim 2. Wage verification discrepancies 3. Random audit/quality control 4. Issue with your availability for work 5. Questions about your work search activities The fact that your payments are continuing suggests it's likely #3 or #5. If it was an employer protest, they would typically put your payments on hold pending resolution.

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Is it true they can make you PAY BACK benefits if they decide after the fact that you weren't eligible?? That's what happened to my cousin and now they want like $8,400 back and he already spent it on rent and stuff!!

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Paolo Longo

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Yes, unfortunately that can happen. If they determine you were paid benefits you weren't entitled to, they can issue an overpayment notice requiring repayment. However, you can request a waiver if repayment would cause financial hardship and the overpayment wasn't your fault. Your cousin should definitely look into the appeal and waiver options.

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Javier Cruz

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I went through something like this in January. Had my first phone interview, everything seemed fine, then out of nowhere they scheduled a second one. Turns out my former employer told them I was fired for misconduct when actually I was laid off with a bunch of other people when the company downsized. Make sure you have emails or any documentation that proves your side of the story! For me, I had the layoff letter which saved me. The second interview was actually super short once I mentioned I had that documentation.

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Zainab Omar

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That's a good point - I'll make sure to have all my documentation ready. My situation isn't as clear-cut as a layoff though. Did they tell you before the interview what the specific issue was?

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Javier Cruz

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No, they didn't tell me beforehand. I only found out about the misconduct claim when the interviewer brought it up. That's why it's good to have ALL possible documentation ready - resignation letter, performance reviews, communications with your manager, pay stubs showing reduced hours, anything that could be relevant.

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Zainab Ahmed

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I had a similar experience last year - got scheduled for a second interview about 2 weeks after my first one. In my case, it turned out to be routine wage verification because there was a discrepancy in how my employer reported my earnings vs what I had stated. The interviewer was actually pretty straightforward about it and told me right at the beginning what they were verifying. Since your payments are still coming through, that's definitely a positive sign. If there was a serious red flag or your employer was disputing your eligibility, they would likely have put a hold on your benefits while investigating. My advice: gather all your documentation (resignation email, any texts or communications about your hours being reduced, pay stubs showing the hour reduction, etc.) and have it organized before the call. Even if they don't ask for it during the interview, having it ready will help you answer questions confidently and consistently. The "constructive discharge" angle that @Yara Sayegh mentioned is really important for your situation. When employers drastically cut hours to the point where you can't survive financially, that's often considered grounds for unemployment benefits even if you technically resigned. Just make sure to explain the timeline clearly - when your hours were cut, by how much, and how that made it impossible to continue working there. Good luck with your interview!

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Luis Johnson

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I'm dealing with a similar situation right now - got my second interview notice yesterday and I'm honestly pretty anxious about it. My first interview was about 3 weeks ago too and seemed to go smoothly. The interviewer asked about my last day, why I left, etc. and I thought we were done. Reading through everyone's experiences here is really helpful though. It sounds like second interviews are becoming more common, especially with all the fraud prevention measures they've put in place. I'm trying to stay positive since my payments haven't stopped either. @Zainab Omar - your situation with the hours reduction sounds really tough. I hope the "constructive discharge" angle works out for you. It's frustrating when employers try to force you out by making the job impossible to sustain. I'm going to take everyone's advice and gather all my documentation before the call. Better to be over-prepared than caught off guard. Thanks for starting this thread - it's reassuring to know we're not alone in dealing with these multiple interviews!

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Tony Brooks

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@Luis Johnson I m'glad this thread is helpful for you too! It s'definitely nerve-wracking when you think everything is settled and then get another interview notice out of the blue. I was starting to wonder if I was the only one dealing with this. The advice about gathering documentation has been really valuable - I ve'been digging through my old emails and found some texts from my manager about the hour cuts that I forgot I had. Hopefully having all that ready will make the interview go more smoothly. Good luck with your second interview! Maybe we can update each other on how they go. At least we know we re'not alone in this process.

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Yara Khoury

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Just went through this exact situation last month! Had my first interview in early February, thought everything was fine, then got scheduled for a second one about 3 weeks later. I was so stressed thinking they were going to deny my claim or find some issue. Turns out it was just routine verification - they wanted to clarify some details about my work search activities and confirm a few dates. The interviewer was actually pretty friendly and explained that they're doing more thorough reviews now as part of their fraud prevention efforts. The key thing is to stay consistent with what you said in your first interview. I'd recommend writing down the main points you covered in that first call while they're still fresh in your memory. Also, like others mentioned, having documentation ready is super important even if they don't ask for it. Your situation with the hours reduction definitely sounds like constructive discharge to me. I had a friend who went through something similar where her employer kept cutting her shifts until she basically had to quit. She was able to get benefits because the EDD recognized that the employer was essentially forcing her out. Don't stress too much about it - the fact that your payments are continuing is really encouraging. If there was a major red flag, they would have put a hold on everything while investigating. This is likely just their new normal process. You've got this!

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Thanks for sharing your experience! It's really reassuring to hear from someone who just went through this. I keep telling myself that if it was something serious, they probably would have stopped my payments by now, but the anxiety is still there. Writing down what I said in the first interview is a great tip - I wish I had thought of that earlier but I'll try to reconstruct as much as I can remember. The work search activities verification makes sense too since that seems to be something they're cracking down on. I'm feeling a bit more confident about the constructive discharge angle after hearing about your friend's similar situation. It's good to know that EDD does recognize when employers are essentially forcing people out through impossible working conditions. Hopefully they'll see it the same way in my case.

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Ava Thompson

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I'm going through the exact same thing right now! Got my second interview notice last week and I've been anxious about it ever since. My first interview was about a month ago and seemed straightforward - just basic questions about my separation and eligibility. Reading through everyone's experiences here has been incredibly helpful and reassuring. It sounds like these multiple interviews are becoming the new norm rather than something to panic about. The fact that so many people have gone through 2-3 interviews and still gotten their benefits approved gives me hope. I'm definitely taking the advice about gathering all documentation beforehand. I've been digging through old emails and texts to make sure I have everything organized. It's better to be over-prepared than caught off guard with questions I can't answer clearly. The constructive discharge discussion is really interesting too. I didn't realize there was an actual term for when employers essentially force you out by making the job unsustainable. That knowledge could be helpful for a lot of people in similar situations. Thanks to everyone who shared their experiences - it's made this whole process feel a lot less scary knowing we're all navigating this together!

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@Ava Thompson I m'so glad this thread has been helpful for you too! It really does make such a difference to know that other people are going through the same thing. When I first got that second interview notice, I was convinced something was seriously wrong with my claim, but seeing all these stories of people having 2-3 interviews and everything turning out fine has really calmed my nerves. The documentation gathering has been eye-opening for me - I found so many emails and texts that I completely forgot about that actually support my case. It s'amazing how much communication happens around a job separation that you don t'think to save at the time. I love that we ve'all learned about constructive discharge from this discussion too. It s'one of those things that I wish more people knew about because I bet there are tons of workers who think they can t'get unemployment just because they technically quit "when" really their employer made the situation impossible. Good luck with your interview! It sounds like we re'all much better prepared now thanks to everyone sharing their experiences here.

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Lucas Lindsey

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I went through this exact situation about 6 months ago! Had my first interview which went fine, then got scheduled for a second one about 2-3 weeks later. I was panicking thinking they were going to deny my claim or accuse me of fraud. Turns out it was just additional verification because my employer had provided conflicting information about my separation date. The second interview was actually shorter than the first - the interviewer just needed to clarify a few specific details and confirm my version of events. A few tips that really helped me: - Write down everything you remember from your first interview while it's still fresh - Gather ALL relevant documentation (emails, texts, pay stubs, etc.) even if you think it might not be needed - Be prepared to explain your hours reduction situation clearly - that definitely sounds like constructive discharge - Stay calm and stick to the facts The fact that your payments haven't stopped is really encouraging. In most cases where there's a serious dispute or fraud concern, they'll put a hold on benefits immediately. This sounds more like routine verification that's become standard practice. You've got this! The anxiety is totally normal but it sounds like you have a solid case, especially with the hours reduction forcing you to resign.

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Tasia Synder

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@Lucas Lindsey Thanks for sharing your experience! It s'really helpful to hear from someone who went through this 6 months ago. Your point about writing down what I remember from the first interview is great advice - I m'going to do that today while the details are still somewhat fresh in my mind. The conflicting information from employers seems to be a really common theme here. It makes me wonder if some employers are deliberately providing incorrect information or if it s'just miscommunication. Either way, it s'frustrating that we have to deal with multiple interviews because of it. I m'definitely feeling more confident about framing my situation as constructive discharge after reading everyone s'advice. I found some pay stubs that clearly show how dramatically my hours were cut, so hopefully that will help support my case. It s'such a relief to hear that shorter second interviews are common when it s'just verification. I was imagining some kind of intensive interrogation! Thanks for the encouragement - this whole thread has made me feel so much better about the whole process.

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I just went through this same situation a couple months ago! Got my second interview notice about 3 weeks after the first one and immediately started spiraling thinking they were going to take away my benefits. Turns out it was totally routine - they just needed to verify some wage information because there was a small discrepancy between what I reported and what my employer submitted. The second interview was actually only about 10 minutes compared to the 30+ minute first one. A few things that helped me prepare: - I made notes right after my first interview about what questions they asked and how I answered - Had all my documentation organized in folders on my computer so I could quickly find anything - Made sure my phone was fully charged and I was in a quiet place with good reception The interviewer was actually really professional and started by explaining exactly what they needed to clarify, which immediately put me at ease. Since your payments are still coming through, that's definitely a good sign - they usually freeze payments if there's a serious eligibility concern. Your hours reduction situation definitely sounds like constructive discharge to me. I'd recommend having specific dates and documentation of when your hours were cut and by how much. Pay stubs showing the reduction would be really helpful evidence. Don't stress too much about it - this seems to be their new standard process rather than a red flag. You'll do great!

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Harmony Love

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@Oliver Fischer That s'so reassuring to hear! A 10-minute second interview sounds much more manageable than what I was imagining. I love your tip about making notes right after the first interview - I wish I had thought of that at the time, but I m'going to try to reconstruct what I can remember today. The wage discrepancy issue makes a lot of sense as a reason for follow-up interviews. It s'probably pretty common for there to be small differences between what employees report and what employers submit, especially when there are things like final paychecks, unused PTO, or irregular schedules involved. I m'definitely going to organize all my documentation like you suggested. I have pay stubs scattered across different folders and it would be much better to have everything in one place. The phone preparation tip is great too - nothing worse than having technical issues during an important call! Thanks for the encouragement about the constructive discharge situation. I found pay stubs that show my hours went from about 35-40 per week down to maybe 12-15, so hopefully that clear reduction will help support my case. This whole thread has been such a lifesaver for my anxiety levels. It s'amazing how much better you feel when you realize this is just part of their normal process now rather than something to panic about!

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Kayla Morgan

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I'm currently going through this exact same situation! Just got my second interview notice yesterday and I've been reading through all these responses - it's such a relief to know this is becoming more common and not necessarily a red flag. My first interview was about a month ago and seemed to go smoothly. The interviewer asked standard questions about my last day, reason for leaving, availability for work, etc. I thought everything was resolved but then got the notice for interview #2 scheduled for next week. Like many of you, my payments have continued without interruption which seems to be a good sign based on what everyone's sharing here. I'm definitely taking all the advice about gathering documentation and being consistent with my previous answers. What's been most helpful is learning about constructive discharge - I had no idea there was an actual term for when employers make conditions so difficult you're forced to quit. My situation was different (company restructuring eliminated my position but they offered me a role with significantly less pay and responsibilities), but it's good to know EDD recognizes these kinds of scenarios. Thanks to everyone for sharing your experiences! This thread should be pinned for anyone dealing with multiple EDD interviews. It's made me feel so much more prepared and less anxious about the whole process.

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Grace Durand

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@Kayla Morgan Your situation with the company restructuring actually sounds like it could be a strong case for benefits! When employers eliminate your position and only offer you something with significantly reduced pay/responsibilities, that s'often considered suitable "work issues" under unemployment law. You generally don t'have to accept work that s'substantially below your previous role or pay level. I m'so glad this thread has been helpful for you too! It really shows how much anxiety could be avoided if EDD just communicated better about why they re'scheduling these follow-up interviews. The fact that it s'becoming standard procedure rather than a warning sign is something more people need to know. Your point about pinning this thread is spot on - I bet there are tons of people going through the same worry cycle we all did when getting that second interview notice. At least now we know to gather our documentation, stay consistent with previous answers, and not panic when the phone rings! Good luck with your interview next week. Sounds like you re'going into it much better prepared than any of us were for our first ones!

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Liam O'Reilly

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I'm going through the exact same thing right now! Just got notice for my second interview this morning and immediately started panicking until I found this thread. My first interview was about 2 weeks ago and seemed pretty standard - questions about my separation, work search, etc. I really thought we were done. Reading everyone's experiences here has been incredibly reassuring. It sounds like multiple interviews are just the new normal with all the fraud prevention measures they've put in place post-pandemic. The fact that so many of you went through 2-3 interviews and still got approved gives me a lot of hope. I'm definitely taking all the advice about documentation seriously. Already started gathering emails, pay stubs, and any texts related to my job situation. Better to be over-prepared than scrambling during the call. The constructive discharge discussion has been eye-opening too. I didn't realize that was an actual legal concept. My situation was a bit different - my employer kept changing my schedule with basically no notice, making it impossible to find reliable childcare. Eventually I had to quit because I couldn't keep arranging last-minute care every few days. Hoping that might fall under similar protections. Thanks to everyone for sharing your stories! This thread has turned what felt like a crisis into just another step in the process. Really appreciate you all taking the time to help others navigate this stressful system.

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Chloe Wilson

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@Liam O'Reilly Your situation with the constantly changing schedule definitely sounds like it could qualify for benefits! Employers are generally required to provide reasonable notice for schedule changes, and when they make it impossible for you to maintain basic needs like childcare, that can be grounds for a successful unemployment claim. I just went through my second interview last week and it was so much less scary than I built it up to be in my head. The interviewer was actually pretty understanding and just needed to clarify a few details from my first interview. Having all my documentation organized beforehand really helped me feel confident in my answers. This thread has been such a lifesaver - I wish I had found something like this when I first got my second interview notice! It's crazy how much stress and anxiety could be avoided if people just knew this was becoming routine rather than a sign of trouble. Good luck with your interview! Based on everything I've learned here, it sounds like you're in a much better position than you think. The key is just being consistent with what you said before and having your documentation ready to support your case if needed.

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Sean O'Donnell

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I just had my second EDD interview last week and wanted to share my experience to hopefully help ease some anxiety for others going through this! My situation was pretty similar to many mentioned here - first interview went fine about 3 weeks prior, then got the dreaded second interview notice. I was convinced something was wrong, especially since the notice just said "eligibility determination" with no specifics. Turns out it was purely routine verification. The interviewer explained upfront that they're now doing more thorough reviews on all claims as part of enhanced fraud prevention measures. She just needed to verify a few dates and clarify some details about my work search activities. The whole thing took maybe 15 minutes compared to my 45-minute first interview. A few things that really helped me prepare: - I wrote down everything I could remember from the first interview to stay consistent - Had all documentation organized and easily accessible (emails, pay stubs, resignation letter, etc.) - Made sure I was in a quiet place with good phone reception The interviewer was actually very professional and put me at ease right away by explaining what they needed to verify. Since my payments had continued throughout the process, there were no surprises or red flags. To anyone waiting for their second interview - try not to stress too much! Based on all the experiences shared in this thread, it really seems like this is just their new standard operating procedure rather than a sign of problems with your claim. Just be honest, stay consistent, and have your documentation ready. You've got this! And thank you to everyone who shared their stories here - this thread was a huge help when I was panicking about my own situation!

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Sayid Hassan

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@Sean O'Donnell Thanks so much for sharing your recent experience! It's really helpful to hear from someone who literally just went through this last week. A 15-minute interview focused on routine verification sounds so much more manageable than what I was imagining in my head. Your point about the interviewer explaining upfront what they needed to verify is really encouraging. I think a lot of my anxiety comes from not knowing what to expect, so having them be transparent about the purpose would immediately put me more at ease. I love your preparation tips too - especially writing down everything from the first interview to stay consistent. That seems like such obvious advice now, but I definitely didn't think of it when I was going through my first interview. I'm going to make sure to do that for anyone reading this who hasn't had their second interview yet. This whole thread has been such a game-changer for my stress levels. It's amazing how much better you feel when you realize this is just part of their new normal process rather than a sign that something is wrong with your claim. Thank you for adding your positive experience to the mix - it really helps reinforce that these multiple interviews are manageable and usually turn out fine!

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PrinceJoe

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I just went through my second EDD interview yesterday and wanted to add my experience to this incredibly helpful thread! Like so many of you, I was really anxious when I got that second interview notice about 3 weeks after my first one. My situation was wage verification - apparently there was a discrepancy between what I reported and what my employer submitted for my final pay period. The interviewer was very straightforward about it and the whole thing only took about 10 minutes once I explained the timing of my last paycheck and provided the pay stub details. What really struck me was how routine this seemed to the interviewer. She mentioned that second interviews have become much more common since they've increased their verification procedures. It's clearly not the red flag I thought it was! For anyone still waiting for their interview, I'd echo all the great advice here: - Gather ALL your documentation beforehand - Be prepared to explain dates and circumstances clearly - Stay consistent with what you said in your first interview - Don't panic if your payments are continuing - that's usually a good sign The constructive discharge discussion in this thread has been really eye-opening too. It's great that people are learning about their rights when employers make working conditions impossible. Thanks to everyone who shared their experiences here - this thread seriously saved me from weeks of unnecessary stress! Hopefully it continues to help others going through the same situation.

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