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Nina Fitzgerald

EDD scheduled phone interview after weeks of receiving benefits - should I panic?

Alright so I'm in a bit of a weird situation with my EDD claim and don't know what to make of it. I was part of a mass layoff at my marketing agency in February when they cut our entire digital team. Got all the proper documentation - separation letter, official statement citing 'organizational restructuring' as the reason, final paycheck, the works. I filed for UI right away, served my waiting week, and have been receiving payments without issues for the past 5 weeks. The first two weeks were stuck on pending, but I managed to reach someone at EDD (miracle!) who fixed it on the spot and said everything looked good with my claim. Here's where it gets concerning - I just certified yesterday and suddenly noticed I have a phone interview scheduled and my payment is on hold until after that interview. I've received ZERO notification about why they need to interview me now after paying me for over a month! I'm absolutely freaking out because my UI benefits are already barely covering my mortgage and utilities (like 40% of my previous salary), and I'm the sole provider for my household with two kids. I've been job hunting like crazy but my industry is super slow right now. Anyone have any idea what this surprise interview could be about? Is this normal? Will they backpay me even if the interview isn't for another week? I'm literally losing sleep over this.

This happened to me in January. Don't panic! These interviews are pretty standard - sometimes EDD randomly selects claims for verification even after they've been paying you. In my case, they wanted to double-check that my layoff was legit and not a voluntary quit. Bring all your documentation to the phone interview - your layoff letter, any emails about the company downsizing, contact info for HR if possible. The interview is usually quick, about 10-15 minutes of basic questions. And yes, they'll backpay you for any weeks on hold as long as the interview goes well. One tip: prepare a one-minute explanation of your layoff situation. They'll ask you to describe what happened, and being clear and concise helps a lot.

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Thank you so much for the reassurance! I have all my documentation ready, so that's good to hear. Do you know if they automatically schedule these interviews for everyone at some point, or is there something that might have triggered it?

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First off, definitely keep that documentation handy. EDD randomly does these eligibility interviews - sometimes triggered by your former employer responding to their notice or sometimes just random verification. I went through this too. In my experience, they're checking one of these things: 1. Making sure it was truly a layoff/reduction in force 2. Verifying you're actively seeking work 3. Double-checking your availability for work 4. Following up on any discrepancies in your certifications If your employer confirmed the layoff reason, it should be straightforward. Just answer honestly and provide those layoff documents. The interview is actually a good sign - means they're processing your claim fully.

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I had 2 pay periods freeze while waiting for interview and was panicking until I found Claimyr (claimyr.com). They got me through to an EDD rep who released my payments before the interview even happened! Their video shows exactly how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - saved me so much stress when I was in the same boat with bills piling up.

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dont worry 2 much, they probly just wanna check ur work search efforts. make sure u can list the jobs u applied to!!! happened to me in decmeber

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This is NOT always about work search! They could be investigating your eligibility for ANY reason. My friend had an interview because their employer tried claiming they quit instead of being laid off. Don't give false hope - these interviews can be VERY serious and you NEED to prepare properly with ALL documentation!!! If you fail the interview they can make you repay EVERYTHING and add penalties!!!

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Thanks everyone for the input. I'm still nervous but feeling a bit better. I've got my layoff letter, final paystub, and I've been keeping a detailed job search log (just in case). Really hope this is just routine like some of you mentioned.

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I had similar situation after my 4th payment suddenly got interview. turns out my old job didn't respond to EDD initial inquiry on time so they just scheduled interview as standard procedure. interview took like 7 minutes, super basic questions, payment released next day. these are usually just checkboxes they gotta fill not actual problems

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my sister works for edd (not telling me anything specific about claims don't worry) but she says they're super backed up on interviews still from covid backlog lol. so ur probably just coming up in the queue now even tho they started paying u. as long as everything u told them is true ur good

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Yeah exactly^^ EDD does things in really weird orders sometimes. They started paying me then did my ID verification 2 months later! The system hasn't made sense since 2020. They prioritize getting payments out but then circle back for verification stuff later.

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Update: I actually got a letter in the mail today explaining the interview. They're verifying my reason for separation, and it says my former employer reported that I was terminated for performance reasons??? This is absolutely FALSE - we had an entire department layoff with documentation stating restructuring/downsizing! Now I'm even more stressed!

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That's unfortunately common - some companies try to fight unemployment claims. Bring all your documentation to the interview, especially that layoff letter that specifically mentions downsizing. If multiple people were laid off at the same time, that strongly supports your case. Be calm and factual in the interview. You can also request the name and contact info of someone at your former company who can verify the layoff if needed. The good news is that mass layoffs are usually very clear-cut cases.

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Now that you've received the letter, you know exactly what to prepare for. This happens more than you'd think - HR systems often have different codes in their system versus what they tell employees. Bring your layoff letter, any emails discussing the layoff, and names of others laid off if possible. Keep your explanation simple and consistent: "I was part of a mass layoff where our entire department of X people was eliminated due to company restructuring." I'd also recommend calling your old HR department to ask about this discrepancy before your interview. There might have been a simple coding error on their part when responding to EDD.

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Thanks for the advice. I reached out to my former manager who was shocked to hear this and is checking with HR. He said several other laid-off colleagues got the same notice. Seems like they may have miscoded something when responding to EDD. He's going to email me a confirmation that I can forward to EDD during the interview.

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EMPLOYERS DO THIS ALL THE TIME to avoid their unemployment rates going up!!!! They're LYING to pay less in unemployment insurance!!!! Make SURE you fight this with ALL your documentation and DON'T back down!!!! They're counting on you getting scared and giving up!!!!

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yes this!!! happened to my cousin they said he quit when they acutally fired him but he had texts proving it! edd sided with him after interview

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If I were you, I'd try using Claimyr to reach an EDD rep right away instead of waiting for the interview. I had exactly this situation (employer claimed misconduct when it was clearly a layoff). The rep I reached through Claimyr was able to note my account and even release one of my payments while waiting for the interview. Their system got me through to someone in about 20 minutes when I had been trying for days: claimyr.com - worth checking their demo video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

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I might try this if I can't get through on my own tomorrow. The interview isn't for another 8 days and I'm really worried about making rent if payments are held that long.

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Final update: Had my phone interview today! The EDD interviewer was actually really nice and understanding. I explained the mass layoff situation, sent her my documentation during the call, and she immediately said she could see it was a legitimate layoff. She even mentioned they've had several others from my company recently. Payments have been released and she said I should see the money in my account within 48 hours. Such a relief! Thanks everyone for the advice and support through this stressful week.

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Great news! So glad it worked out. This is why documentation is so important - it made your case clear and simple. For anyone else reading this in the future, always keep all paperwork related to your separation from employment, no matter how minor it seems.

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So happy to hear it worked out! This is exactly why I tell people not to panic when they get these interviews - most of the time it's just routine verification and everything gets resolved quickly. Your experience is a perfect example of how having your documentation ready makes all the difference. Congrats on getting through it and getting your payments released!

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Congratulations on getting through that stressful situation! Your experience is really helpful for others who might face similar issues. It's frustrating that your employer initially reported the wrong separation reason, but it sounds like having all your documentation ready made the difference. The fact that the interviewer mentioned several others from your company confirms this was likely just a coding error on their end. Thanks for sharing the positive outcome - it's reassuring to know that EDD does work things out when you have proper documentation!

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This is such a relief to read! I'm actually going through something similar right now - got an interview scheduled after 3 weeks of payments and was absolutely terrified. Your story gives me hope that it's probably just routine verification. I've been keeping all my layoff paperwork organized just in case, and seeing how smoothly your interview went when you had everything ready makes me feel so much better. Thanks for taking the time to update us with the positive outcome!

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This is such a helpful thread! I'm dealing with a similar situation right now - got my first EDD interview scheduled after receiving benefits for about 3 weeks. Reading through everyone's experiences, especially Nina's positive outcome, is really reassuring. It sounds like having documentation ready is absolutely key. I've been keeping my layoff letter and separation paperwork organized, but this thread made me realize I should also gather any emails about the company downsizing and maybe reach out to my former HR department proactively. Thanks to everyone who shared their experiences - it's so valuable to hear real stories from people who've been through this process!

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I'm so glad this thread exists too! I just got my interview notice yesterday and have been spiraling with anxiety about it. Reading Nina's update where everything worked out perfectly really helps calm my nerves. I'm definitely going to follow the advice here about organizing all my documentation beforehand. It's also smart that you're thinking about reaching out to HR proactively - I might do the same thing. These interviews seem way less scary when you hear about actual positive outcomes from real people who've been through it!

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What a rollercoaster of emotions you must have gone through! I'm so relieved to read your final update that everything worked out. Your experience is incredibly valuable for this community - it shows how important it is to stay organized with documentation but also not to panic when these interviews get scheduled. The fact that your employer initially reported the wrong separation reason is infuriating, but it's a good reminder that these discrepancies happen and can be resolved with proper evidence. Thanks for taking the time to update us throughout the process, especially sharing the positive outcome. This thread is going to help so many people who find themselves in similar situations!

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This whole thread has been such a lifesaver for me! I just went through my EDD interview last week and had a very similar experience to Nina's. My employer also initially reported the wrong separation reason (said I was fired when I was actually laid off due to budget cuts), but having all my documentation ready made all the difference. The interviewer was professional and fair, and once I provided my layoff letter and explained the situation, everything was resolved quickly. It's so important that people share these positive outcomes because the anxiety and uncertainty can be overwhelming when you're dealing with financial stress. Thanks to everyone who contributed their experiences here - this community support really matters!

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This entire thread is incredibly reassuring! I'm currently dealing with my first EDD interview scheduled for next week after receiving benefits for about a month, and I was absolutely panicking until I found this discussion. Nina, your detailed updates throughout the whole process are so helpful - from the initial anxiety to the positive resolution. It's particularly valuable that you shared how your employer initially reported the wrong separation reason, because I suspect something similar might be happening in my case. I was laid off in a company-wide restructuring, but now I'm wondering if they coded it differently in their system. Your advice about having all documentation ready and staying calm during the interview is exactly what I needed to hear. Thank you for taking the time to update everyone with the final outcome - it gives me so much hope that this will work out fine as long as I'm prepared!

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I'm in a very similar boat - just got my interview notice after 6 weeks of receiving payments and initially freaked out! Reading through Nina's entire journey from panic to relief has been incredibly helpful. It's reassuring to know that even when employers report incorrect separation reasons, having proper documentation can resolve things quickly. I'm definitely going to follow the advice here about organizing all my layoff paperwork and maybe even calling my former HR department to confirm what they reported to EDD. The fact that multiple people in this thread had positive outcomes when they were prepared really helps calm my anxiety. Good luck with your interview next week - sounds like you're already thinking about this the right way!

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This is such a valuable thread for anyone dealing with EDD interviews! Nina, thank you for sharing your entire journey and being so transparent about the stress and uncertainty. Your experience really highlights how these interviews can seem scary but often turn out to be routine verification processes. The key takeaways I'm getting are: 1) Keep ALL documentation organized, 2) Don't panic if your employer reported something incorrectly - it can be resolved, and 3) The EDD interviewers are generally fair when you have proper evidence. It's also really telling that your interviewer mentioned several others from your company had similar interviews - clearly this was just a systematic review triggered by your employer's response. Thanks for taking the time to update us with the positive outcome - these real success stories are so much more helpful than generic advice!

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This thread has been absolutely incredible to follow from start to finish! As someone who's completely new to unemployment benefits and just filed my first claim last week, seeing Nina's entire experience documented like this is so educational. The progression from initial panic to relief really shows how much documentation matters and how these interviews aren't necessarily something to fear. What struck me most is how her employer initially reported the wrong separation reason but everything got sorted out quickly once she provided proper evidence. I'm definitely going to start organizing all my layoff paperwork right now just in case I face something similar down the road. Thank you Nina for being so thorough with your updates - this is exactly the kind of real-world guidance that newcomers like me desperately need!

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What an incredibly helpful thread to stumble upon! As someone who just received their first EDD interview notice yesterday, I cannot tell you how much Nina's detailed experience has helped ease my anxiety. I was literally up all night worrying about what this could mean, especially since I've been receiving payments for 4 weeks without any issues. Reading through everyone's experiences - from the initial panic to the positive resolutions - really shows that these interviews are often just routine verification rather than something to fear. I'm taking all the advice here to heart: organizing my layoff documentation, preparing a clear explanation of my separation, and staying calm during the process. Thank you to everyone who shared their stories, especially Nina for providing such thorough updates throughout her journey. This community support makes such a difference when you're dealing with financial stress and uncertainty!

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I just went through this exact same situation two weeks ago and can totally relate to that sleepless night anxiety! Getting that interview notice after weeks of smooth payments really catches you off guard. But honestly, Nina's experience mirrors mine almost perfectly - the interviewer was professional, the whole thing took maybe 10 minutes, and my payments were released the next day. The key really is having all your documentation ready to go. I had my layoff letter, final paystub, and even saved the company-wide email about restructuring. When you can quickly provide clear evidence, these interviews become much more straightforward. You're already thinking about this the right way by organizing everything ahead of time. Best of luck with your interview - you've got this!

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Mei Wong

This thread has been an absolute godsend! I'm currently waiting for my EDD interview scheduled for next week and have been stressed beyond belief. Nina, your detailed journey from panic to resolution is exactly what I needed to read. What really stands out to me is how you stayed organized with documentation and kept updating us throughout the process - that's incredibly helpful for those of us going through similar situations. I'm in a very similar boat - was laid off in February from a tech startup that had to downsize their entire product team, have been receiving benefits for about 5 weeks, and suddenly got hit with this interview notice. Reading how your employer initially reported the wrong separation reason but everything worked out once you provided proper documentation gives me hope that mine will too. Already reaching out to my former manager to confirm what was reported to EDD, and I've got all my layoff paperwork organized thanks to everyone's advice here. It's amazing how this community comes together to support each other through these stressful situations!

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Your situation sounds almost identical to Nina's! As someone who just went through this process last month, I can tell you that reaching out to your former manager proactively is a really smart move - it shows you're being thorough and can help clarify any potential coding errors before the interview. The tech industry has had so many layoffs recently that EDD interviewers are definitely familiar with these situations. Having your layoff paperwork organized is exactly the right approach. One thing that helped me was also preparing a simple timeline of events (layoff date, when I filed, when payments started) just to keep everything clear in my head during the interview. The waiting is definitely the hardest part, but based on everyone's experiences here, it sounds like you're well-prepared and this should go smoothly!

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