EDD scheduled second phone interview - claim at risk of denial with no explanation why?
I just received a notice that EDD has scheduled me for a SECOND phone interview, and it says there's something 'potentially disqualifying' about my claim. They literally gave me no details about what the issue might be. My first interview went fine (or so I thought). I've been certifying regularly, reporting all my job searches correctly, and haven't turned down any work. This is stressing me out because my benefits are the only thing keeping my rent paid right now. Has anyone been through a second interview process? What kinds of issues typically trigger this? I'm completely in the dark here and my interview is in 5 days.
25 comments


Tyler Lefleur
yeah that happened 2 me last month. turned out my previous employer told edd i quit when i was actually laid off. do u have any former bosses who might be claiming something different than what u reported?
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Camila Jordan
Actually, I did have kind of a weird situation with my last job. My manager was pushing me to take on responsibilities that weren't in my job description, and when I brought it up to HR, things got tense. Eventually I was given the option to resign or be put on a PIP. I chose to resign, but now I'm wondering if they're telling EDD I quit voluntarily without good cause? That would explain it.
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Madeline Blaze
Second interviews usually happen for one of several reasons:\n\n1. Employer contest - Your former employer is challenging your version of events\n2. Earnings discrepancy - The wages you reported don't match what your employer reported\n3. Availability issues - EDD has questions about your ability/availability for work\n4. Work search concerns - They may need more details about your job search efforts\n5. Potential fraud flags - Something in your certifications triggered their system\n\nThe best approach is to prepare documentation for all possible scenarios. Have your separation letter, final pay stub, evidence of job searches, and timeline of events ready. Be honest but frame things in terms of eligibility. Remember, if you resigned for good cause (unsafe conditions, illegal activities, harassment, etc.), you can still qualify.
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Max Knight
Do they actually tell you the reason when they call? Or do they just start asking random questions and you have to figure it out?
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Madeline Blaze
They should identify the specific issue at the beginning of the interview. If they don't, it's completely appropriate to ask \
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Emma Swift
PREPARE PREPARE PREPARE!!! I went through this last year and got caught off guard. They will ask very specific questions about dates, times, who said what, etc. Have all your documents in front of you before the call. If your resignation could be interpreted as a voluntary quit, be ready to explain why you had
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Camila Jordan
Thanks for the advice! I'm definitely going to gather everything I can. Really regretting not keeping better records of my conversations with my manager now. Should I mention that I talked to HR before resigning? Or will that make it sound more voluntary?
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Isabella Tucker
I've helped several people through second interviews. Based on what you described in your comments (being pushed to take on responsibilities outside your job description and then being given the ultimatum of PIP or resignation), you need to frame this properly.\n\nThe key point to emphasize is that you were essentially forced to resign - this is sometimes called a \
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Camila Jordan
This is incredibly helpful! I didn't know about \
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Jayden Hill
good luck actually reaching someone to discuss this!! i had a similar issue and could NEVER get through on the phone. spent 3 days calling over and over just to get the stupid \
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LordCommander
You should try Claimyr - it saved me so much frustration. They'll call EDD for you and connect you when an agent is ready. I was desperate after trying for days and this got me through in less than an hour. They have a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km and the website is claimyr.com. It was totally worth it because I needed to talk to someone before my interview to understand what was happening with my claim.
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Camila Jordan
Thanks for suggesting this. I might need it if I have questions before the interview. Did you find that talking to someone before your interview was helpful? I'm worried about saying the wrong thing.
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Max Knight
my neighbor got a 2nd interview bcuz she accidentally put the wrong date of separation on her application was off by like 2 weeks lol and they made a whole big thing about it!!! sometimes it can be something super minor so dont freak out yet
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Camila Jordan
I hope it's something that simple! I'll double-check my application and see if there are any obvious errors.
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Madeline Blaze
After reviewing your situation more carefully, I strongly recommend documenting a timeline of events:\n\n1. Original job description and hire date\n2. When new responsibilities were assigned (be specific)\n3. Date you spoke with HR and what was discussed\n4. Date of the ultimatum (PIP or resignation)\n5. Your resignation date\n\nDuring the interview, focus on how the job changed substantially from what you were hired to do, and how you attempted to resolve the issue through proper channels before the ultimatum was presented. This frames it as a situation where you had \
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Camila Jordan
Thank you for such detailed advice. I'm going to put together this timeline tonight. One more question - should I mention that my former manager was also making comments about my age (I'm 52) and suggesting I couldn't \
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Madeline Blaze
Absolutely mention this! Age-based comments in a workplace can constitute a hostile work environment, which is definitely considered \
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Tyler Lefleur
btw make sure u pick up when they call!!! my friend missed his interview call and they immediately disqualified him. took like 3 months to fix.
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Camila Jordan
Oh wow, that's scary. I'll definitely make sure I'm ready for the call. Do they typically call right at the scheduled time or should I be ready early?
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Emma Swift
In my experience, they can call up to 30 minutes before or after the scheduled time. I'd recommend being ready at least 30 minutes early and keeping your phone nearby for an hour after if they haven't called yet. Also make sure your voicemail isn't full and your phone can accept calls from unknown/blocked numbers!! Some people miss calls because their spam filters block unknown numbers!
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Kaylee Cook
I went through something similar about 6 months ago - second interview out of nowhere with that same vague "potentially disqualifying" language. It's so stressful when they don't give you any specifics! In my case, it turned out my employer had disputed my claim saying I was fired for misconduct, when I had actually been laid off due to budget cuts. The interview was basically EDD giving me a chance to tell my side of the story. Based on what you've shared about your situation with the manager pushing extra responsibilities and the ultimatum, it sounds like your employer might be claiming you quit voluntarily. The good news is that if you can show you were essentially forced out (which it sounds like you were), that's considered "good cause" for leaving. One thing that really helped me was writing down specific examples beforehand - dates, what was said, who was present, etc. The interviewer asked very detailed questions and I was glad I had everything organized. Also, don't be afraid to take your time answering - it's better to think through your response than to rush and potentially say something that doesn't help your case. You've got this! The fact that they're giving you the interview means they want to hear your side before making any decisions.
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Luca Bianchi
•This is really reassuring to hear from someone who went through the same thing! The fact that your employer disputed your layoff as misconduct and you were still able to get it sorted out gives me hope. I'm definitely going to spend tonight writing down every detail I can remember - dates, conversations, who was there when things were said. You're right about taking time to answer too, I tend to ramble when I'm nervous so I'll try to slow down and think before speaking. Did you end up keeping your benefits after the interview?
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Brianna Schmidt
•Yes, I did keep my benefits! The interview went well once I was able to explain the situation clearly. The key was showing that my employer's version of events wasn't accurate. In your case, with the age-related comments and being forced into an impossible situation (take on duties outside your job description or face a PIP), you have a really strong case for "constructive dismissal" - that's when an employer makes working conditions so unreasonable that you have no choice but to resign. Make sure to emphasize that you tried to resolve things through proper channels (HR) before it escalated. The interviewer will likely ask why you didn't just accept the PIP instead of resigning, so be ready to explain how the situation had become untenable. Good luck with your interview - sounds like you're preparing really well!
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Anna Stewart
I'm going through something very similar right now - got the same vague "potentially disqualifying" notice for a second interview with zero explanation. It's so frustrating when they leave you completely in the dark! Reading through all these responses has been really helpful though. I had no idea that employers could contest claims or that there were so many different reasons they might call you back. My situation is a bit different (got laid off but now wondering if my employer reported it differently), but the advice about documenting everything and being prepared for specific questions is spot on. I'm definitely going to spend time this weekend organizing all my paperwork and writing down a timeline like others suggested. @Camila Jordan - the fact that you mentioned age-related comments from your manager makes your case even stronger. That plus being forced to choose between taking on duties outside your job description or facing a PIP sounds like textbook constructive dismissal. You should definitely mention both of those things in your interview. Wishing you the best of luck - it sounds like you're preparing really thoroughly!
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Dmitry Popov
•@Anna Stewart Thanks for the encouragement! It s'oddly comforting to know I m'not the only one dealing with this right now - the vague potentially "disqualifying language" really does add unnecessary stress when you re'already worried about your benefits. Your advice about organizing paperwork is spot on. I ve'been putting together that timeline everyone mentioned and it s'actually helping me remember details I had forgotten, like specific dates when my manager made those age-related comments. I m'curious about your layoff situation - have you been able to figure out what your employer might have reported differently? I m'wondering if there s'a way to find out what they told EDD before the interview, or if we just have to wait and see what questions they ask. Either way, sounds like we re'both in good hands with all the helpful advice from this community. Good luck with your interview prep too!
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