EDD denied benefits after interview despite reduced hours at school - appeal form confusion
I'm completely lost after my EDD phone interview last week! The interviewer told me I wouldn't qualify for regular UI benefits because of my school job, but mentioned I'd still be eligible for some other type of benefit (she used a specific term but I can't remember what it was). She said I'd get more info in 7-10 days. Well, I just received a letter completely DENYING me with an appeal form attached! No mention of that other benefit type she talked about. I've called EDD at least 15 times trying to get clarification, but can't get through to an actual person. Just endless recordings and disconnections. My situation: I work at a local elementary school and have received "reasonable assurance" of returning next school year, BUT my hours are being cut from full-time (40hrs) to on-call substitute work with maybe 10-15 hours weekly. My income will drop by about 70%! The interviewer seemed to understand this was a significant reduction and said that's why I'd qualify for some type of partial benefit. Should I file the appeal? Wait longer? Keep trying to call? I'm getting really anxious since my full-time pay ends next week. Any advice appreciated!
19 comments


Yara Sayegh
You're likely eligible for what's called "partial UI" benefits due to the significant reduction in hours, even with reasonable assurance of school employment. The EDD representative probably mentioned this during your interview. Based on my experience with school employees, you should absolutely file that appeal ASAP! You only have 30 days from the date on the disqualification notice. In your appeal, clearly explain the drastic reduction in hours and income (70% is definitely significant). Include any documentation showing your previous full-time schedule compared to your new limited hours. While waiting for your appeal hearing, you should continue certifying for benefits every two weeks through UI Online. This ensures that if your appeal is successful, you'll receive all back payments you're entitled to. Also, make sure you're meeting the work search requirements by applying for other jobs or keeping detailed records of your job search activities.
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Connor Murphy
•Thank you so much! Yes, "partial UI" sounds exactly like what she mentioned - that makes total sense now. I'll file the appeal right away. Do I need to include any specific documents with my appeal form? I have emails from my principal confirming the change from full-time to on-call status.
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NebulaNova
I know EXACTLY what you're going through! School employees get treated differently by EDD because of the "reasonable assurance" rule, but they often don't properly consider significant hour reductions. Last year, I was in a similar situation with a community college position. Here's what worked for me: I filed the appeal AND kept calling EDD until I finally got through using Claimyr.com (they connect you with an EDD rep without the endless redial nightmare - they have a demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works). Once I explained my situation to an actual person at EDD, they were able to fix my claim without even needing the appeal hearing. The key was showing that my hours/wages were reduced by more than 20% - which your 70% reduction clearly qualifies for. Don't give up!
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Keisha Williams
•does claimyr actually work? ive tried callling edd like 50 times last month and either got hung up on or waitied 3+ hours just to get disconected
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NebulaNova
•It worked for me when nothing else did. I was skeptical too but was desperate after trying for weeks. Got connected to an EDD rep in about 20 minutes. The rep told me they're trained to handle school employee cases differently, but many newer agents don't fully understand the partial UI rules for education employees with reduced hours.
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Paolo Conti
Just wondering...why are you bothering with all this stress? If you already have job assurance for next year, just collect your full time pay now and enjoy your summer break. Teachers get paid during summer anyways right?? Then you'll be back working in September and this whole thing is pointless. EDD is IMPOSSIBLE to deal with!
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Amina Diallo
•That's completely wrong information. Many school employees DON'T get paid over summer breaks, and OP clearly stated they're going from full-time to on-call substitute work with a 70% pay reduction. This isn't about summer break - it's about a permanent reduction in hours/pay for the next school year. Also, school staff ≠ teachers. Many school employees work in support roles with different pay structures.
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Paolo Conti
•ok geez sorry for trying to help!! didn't realize there was a difference between teachers and other school people. still think dealing with edd is more hassle than its worth tho
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Oliver Schulz
hey i had a similar thing happen to me last year! my hours got cut from 35 to like 12 per week at the middle school where i was a cafeteria worker. the key thing is that appeal form!! fill it out ASAP and be super clear about the hour reduction. i won my appeal and got backdated benefits to when i first applied. good luck!!
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Connor Murphy
•That's really reassuring to hear! How long did your appeal process take from filing to decision? I'm trying to figure out how to budget while waiting.
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Oliver Schulz
•took about 6 weeks total but i think it depends? mine was fast because i had emails from my supervisor showing exactly how my hours were cut. the judge at the hearing was actually super nice. make sure u keep certifying every week while u wait!!!
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Natasha Kuznetsova
THEY DO THIS ON PURPOSE!! EDD automatically denies school employees because of some "reasonable assurance" rule without even LOOKING at your specific situation. It's a scam to save money and FORCE people to appeal!!! I've been through this nightmare 3 times and every time I had to fight them!!
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Yara Sayegh
•While I understand your frustration, it's not quite accurate to say they do this "on purpose" as a scam. The reasonable assurance rule is legitimate and based on CA unemployment insurance code. However, there is frequent misapplication of the rule in cases like the OP's where hours are significantly reduced. This is more about training/implementation issues than intentional denial. The appeal process exists specifically to address these nuanced situations.
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Amina Diallo
Important legal context here: While school employees with "reasonable assurance" typically don't qualify for benefits between academic terms, California law DOES provide an exception when your new assignment offers "substantially less" wages. The legal threshold is typically a reduction of 20% or more in either wages or hours. Your 70% reduction absolutely qualifies you for partial UI benefits. EDD often incorrectly processes these claims because the reasonable assurance provisions are complicated. In your appeal, specifically cite California UI Code Section 1253.3 and note the substantial reduction in hours/wages despite having reasonable assurance. This specific citation will help the Administrative Law Judge reviewing your case. Also request a "backdating" of your claim to when you first applied so you don't lose any eligible weeks during this appeal process.
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Connor Murphy
•Wow, thank you for this specific legal information! I'll definitely include that code section in my appeal. Would it also help to include a calculation showing my exact percentage of hour/wage reduction with pay stubs as proof?
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Amina Diallo
•Absolutely - documentation is critical. Include recent pay stubs showing your full-time hours/wages, plus any official communication about your reduced schedule. If possible, calculate both the percentage reduction in hours AND wages. The more specific evidence you provide upfront, the stronger your appeal case will be.
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Keisha Williams
ya this happns alot with school workers. my neighbor works as a janitor at highschool and got hours cut last year and had to appeal twice b4 getting benefits. keep trying to call them cuz sometimes they can fix it without appeal if u get a good person
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Connor Murphy
•Thanks for sharing that. I'll definitely keep trying to call alongside filing the appeal. It's good to know that your neighbor eventually got it resolved!
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Yara Sayegh
One more important tip: When you file your appeal, request a telephone hearing rather than in-person if that's an option. Telephone hearings are typically scheduled faster, sometimes 2-3 weeks sooner than in-person hearings. This can make a big difference when you're waiting for benefits to start. Also, don't stop looking for additional work while this process plays out. If you find other employment to supplement your reduced school hours, you may still qualify for partial benefits depending on how much you earn each week. Make sure to report all work and earnings accurately when certifying.
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