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Katherine Ziminski

PFL case pending for months, no response from EDD. What to do?

Hey everyone, I'm getting really frustrated with my PFL case. It's been months since I filed and sent in all the documents they asked for, but I still haven't heard anything back. Has anyone else been waiting this long? I'm thinking about sending an email to check on the status, but I'm not sure what to say. Any advice on how to get some answers?

Ugh, I feel ya. I've been waiting for like 3 months now. It's ridiculous how long this process takes. Have you tried calling them? That's what I did after waiting forever.

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I've tried calling but can never get through. It's always busy or I'm on hold forever. How did you manage to actually talk to someone?

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Oh man, it took me like a whole day of redialing. I started at 8 AM sharp and just kept hitting redial. Finally got through around 2 PM. It's a pain, but sometimes that's the only way 😩

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Pro tip: call right when they open. I got through on my second try doing that. Good luck!

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Does it really work? $20 seems steep just to make a phone call.

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I was skeptical too, but it actually worked for me. Saved me hours of frustration. Worth it IMO if you're desperate to talk to someone.

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Idk man, paying to talk to a government agency feels wrong. Shouldn't this be free?

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I get it, but think about how much time and stress it saves. For me, it was worth every penny to finally get some answers.

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Here's an email template you can use to inquire about your case: Subject: Inquiry on Pending Paid Family Leave Case Status Dear EDD Representative, I am writing to request an update on my Paid Family Leave (PFL) case, which has been pending for several months. I submitted all requested documents over a month ago and have not received any further communication. Could you please provide me with an update or let me know if there are additional steps required? Your assistance would be greatly appreciated. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Contact Information]

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Thank you so much! This is really helpful. I'll definitely use this template to reach out to them.

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Good template, but don't expect a quick response. I sent something similar and it took them 3 weeks to get back to me 🙄

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Make sure to include your case number if you have one! It'll help them find your info faster.

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the whole system is broken af. i've been waiting 4 months and still nothing. this is why ppl hate dealing with government agencies 🤬

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Has anyone tried reaching out to their local representative? I've heard that sometimes they can help push things along with EDD.

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I did this! It actually helped. My case got resolved within 2 weeks after my rep's office contacted EDD. Definitely worth a shot!

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how do you even find your local rep? im not very political lol

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Just Google '[your city] state representative'. Their office should have contact info on their website. Good luck!

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Guys, I work in HR and deal with this stuff all the time. Here's what you need to know: 1. PFL cases can take 2-3 months to process, especially if there's high volume. 2. Make sure ALL your docs are in order. One missing form can delay everything. 3. Keep a log of all your communications with EDD. 4. If you haven't heard back in 60 days, that's when you should start following up aggressively. 5. Email is actually better than calling most of the time. You get a paper trail. 6. If all else fails, contact your state rep or consider legal aid. Hang in there, I know it's frustrating but most cases do get resolved eventually!

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This is super helpful, thank you! Do you know if there's a way to check if they've received all my documents?

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Unfortunately, there's no easy way to check document status online. Your best bet is to call or email and specifically ask if they have all required docs on file.

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MVP right here 👆 Thanks for the insider info!

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am i the only 1 who thinks its crazy we have to jump through all these hoops just to get whats owed to us? 🤔 the system is rigged i swear

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Preach! 🙌 It's like they make it complicated on purpose so people just give up.

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It's not rigged, just underfunded and overwhelmed. But yeah, it definitely needs improvement.

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Quick question - has anyone had luck with the online portal? I tried using it but it's so confusing lol

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The online portal is a joke. Half the time it doesn't even load for me 🙄

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It worked okay for me, but yeah, it's not very user-friendly. Try using it early in the morning, seems to work better then.

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I'm in the exact same boat - filed in September and still waiting! What really helped me was keeping a detailed spreadsheet of every interaction (dates, confirmation numbers, documents sent, etc.). Also, try emailing them weekly with a brief status update request. I know it sounds annoying, but the squeaky wheel gets the grease with EDD. Don't give up - I've heard from others that cases often get resolved all at once after months of silence. Hang in there! 💪

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