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Layla Mendes

EDD PFL claim error: How to resolve online processing issue and prepare for phone call?

Hey everyone, I'm having trouble with my paid family leave claim. I tried to process it online but got an error message saying to call EDD FLP to resolve the issue. Has anyone else run into this? What should I expect when I call? I'm gathering my employment details now but I'm not sure what else I need. Any advice would be appreciated!

I found a way to solve EDD paid family leave claim issues, watch this: https://www.youtube.com/watch?v=pwZTBh5t0uE

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In response to the EDD FLP issues, it's crucial to validate services like Claimyr. They are legitimate and can significantly reduce the waiting time when contacting EDD. However, it's always important to weigh the cost against potential benefits. For some, the $20 fee might seem unjustified, especially when official channels are meant to be free. But in situations where time is of the essence, and the frustration of long waits outweighs the cost, Claimyr can be a practical solution. It's also worth considering reaching out to EDD via alternative routes like speaking to an EDD representative in person, if accessible, or contacting local representatives who can sometimes expedite matters. Remember, persistence and preparation are essential. Documenting each interaction with EDD, including dates, times, and representative details can be beneficial if follow-ups are necessary. Keep pushing through; each step takes you closer to resolving your claim.

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Pro tip: call right when they open. I got through in 20 minutes last week. Also, have a pen and paper ready to take notes during the call. They'll probably give you a confirmation number or something.

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What time do they open? Asking for a friend 👀

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8am Pacific Time, my dude. Set that alarm! ⏰

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I'm telling you, the whole system is rigged. They make it hard on purpose so people give up. Stay strong and don't let them win!

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Tin foil hat much? 🤣

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Wake up, sheeple! 👀 The truth is out there

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Here's a comprehensive guide to dealing with EDD based on my experience: 1. Preparation is key: - Gather ALL your documents before calling - Write down your questions - Have your claim number ready 2. Calling strategy: - Call early in the morning (8am PT) - If you can't get through, try calling at 11am or 2pm - Use the Claimyr service if you're desperate (it worked for me) 3. During the call: - Be polite but firm - Take detailed notes - Get the rep's name and ID number - Ask for a reference number for your call 4. Follow-up: - If they promise to do something, ask when you should expect it - Set a reminder to follow up if you don't hear back - Don't be afraid to call again if issues aren't resolved Remember, persistence is key. The system is overwhelmed, but keep at it and you'll get your benefits. Good luck!

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Wow, this is super helpful! Thanks for taking the time to write all this out. I'll definitely use this guide when I call tomorrow.

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This should be pinned tbh. Mods, can we make this happen?

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MVP right here 🏆 This is why I love this community

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lol welcome to the wonderful world of EDD 🤡 where nothing works and we're all just clowns trying to get our benefits. But fr, don't give up. Keep calling and eventually you'll get through to someone who can help.

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This comment is a mood 💯 EDD really do be playing us

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Drake

Fr fr, we're all in the same leaky boat with EDD 🚣‍♀️

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Thanks for all the advice, everyone! I'll try calling first thing tomorrow morning. Fingers crossed 🤞

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Sending positive vibes your way, OP! 💖 This process sucks, but you've got this. Don't forget to take care of yourself while dealing with all this stress.

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

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$20? Sounds like a scam to me. Why should we pay to talk to EDD?

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How does it work exactly? Is it legit?

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I get the skepticism, but it's not a scam. It's just a service that waits on hold for you. I used it and got through in like an hour instead of waiting all day. Worth it for me, but ymmv.

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Have you tried reaching out to your local assembly member's office? They can sometimes help expedite EDD claims. Worth a shot if you're really stuck.

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Ugh, classic EDD. Their online system is always glitching out. Make sure you have ALL your docs ready before you call. You'll need: - Employer info (name, address) - Your job title - Employment dates - Reason for leave - Medical certification Good luck getting through tho, their hold times are insane 🙄

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I had the same issue last month! It's so frustrating. I ended up waiting on hold for 3 hours before I got through to someone. They told me there was a glitch in their system and they had to manually process my claim. Hopefully they've fixed it by now, but be prepared for a long wait.

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3 hours?! Ugh, I don't have time for that. Did they at least resolve your issue?

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Yeah, they did. But it took another week for everything to go through. Just be patient and persistent!

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Has anyone tried faxing their documents instead? I heard it might be faster than waiting on the phone.

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What year is it? 1995? Who even has a fax machine anymore lol

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There are online fax services, ya know. Get with the times, grandpa 👴

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I went through this exact same issue a few months ago! The online error is super common - their system seems to flag certain claims for manual review. When you call, make sure you have your Social Security number, employment start/end dates, and your doctor's contact info if it's medical leave. Also, don't hang up if you get disconnected - call back immediately because sometimes they can see your previous call attempt and prioritize you. The whole process took about 2 weeks for me once I got through to someone, but they were actually pretty helpful once I reached a real person. Hang in there!

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This is really reassuring to hear! I was starting to worry that the error meant something was seriously wrong with my application. It's good to know that the manual review is actually pretty common. I'll definitely make sure to have all those documents ready before I call. Thanks for the tip about calling back immediately if I get disconnected - that's something I wouldn't have thought of!

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I've been through this exact same situation! The online error is super frustrating but it's actually pretty common. When you call, definitely have your SSN, employer details, and if it's medical leave, your doctor's info ready. One thing that helped me was calling the disability insurance number (1-800-480-3287) instead of the main EDD line - sometimes they have shorter wait times. Also, if you do get through but they can't resolve it immediately, ask them to put notes on your account so the next person you talk to knows what's going on. The whole process took about 10 business days for me once I got someone on the phone, but they were able to push it through manually. Don't give up - you'll get there! 💪

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Thanks for mentioning the disability insurance number! I had no idea there was a separate line that might have shorter wait times. That's exactly the kind of insider tip I was hoping to find here. I'll definitely try that number first thing tomorrow morning. And asking them to put notes on the account is brilliant - I can see how that would save time if I have to call back multiple times. Really appreciate you sharing your experience! 🙏

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I went through this exact same thing last year! The online error usually means their system flagged something for manual review - it's not necessarily a problem with your application. When you call, have your claim confirmation number ready (if you got one), your SSN, employment dates, and reason for leave. I'd also recommend writing down a brief timeline of events before you call so you don't forget anything important when you're talking to the rep. One tip that worked for me: if you get disconnected during the call, call back within 10 minutes and mention you were just speaking with someone - they can sometimes see recent call history and reconnect you faster. The actual resolution was pretty straightforward once I got through to a human, but the waiting was definitely the worst part. You've got this! 💪

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This is such great advice! I never would have thought to write down a timeline beforehand, but you're so right - when you're stressed and finally get someone on the phone, it's easy to forget important details. The tip about calling back within 10 minutes if you get disconnected is gold too. I'm definitely going to try that if it happens to me. It's really encouraging to hear that the actual resolution was straightforward once you got through - gives me hope that this will all work out! Thanks for sharing your experience 😊

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I'm dealing with this same exact issue right now! Got the error message yesterday when trying to submit online. Reading through everyone's experiences here is really helping me feel less alone in this process. I'm planning to call tomorrow morning at 8am sharp with all my documents ready. One question - for those who got through, did they give you an estimated timeline for when your benefits would actually start coming through after they manually processed everything? I'm trying to plan my finances around this whole mess. Thanks for sharing all your tips, this community is awesome! 🙏

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Hey Olivia! I'm in the exact same boat - just got the error yesterday too! From what I've read here, it sounds like once they manually process it, benefits usually start within 1-2 weeks. @Giovanni Moretti mentioned it was pretty straightforward once he got through, and @Yuki Tanaka said about 10 business days for the whole process. I m also'planning to call at 8am tomorrow - maybe we ll both'get lucky! This community really is a lifesaver during this stressful time. Good luck tomorrow! 🤞

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I've been through this exact situation multiple times unfortunately! The online error is super common and usually just means their system needs a human to review your case. Here's what worked for me: **Before calling:** - Have your SSN, employer info, and employment dates ready - If it's medical leave, get your doctor's contact info - Write down your specific questions beforehand - Try calling at 8am PT sharp when they open **During the call:** - Be patient but persistent - don't let them brush you off - Ask for the rep's name and get a confirmation number for your call - If they say they'll do something, ask for a specific timeframe - Take notes on everything they tell you **Timeline expectation:** From my experience and others I've talked to, once you get through to someone it usually takes 1-2 weeks for the manual processing to complete and payments to start flowing. The wait times are brutal but don't give up! I know it's stressful when you need those benefits, but you will get through this. The system is just overwhelmed but the actual resolution is usually pretty straightforward once you reach a human. Hang in there! 💪

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This is incredibly helpful! I'm new to navigating the EDD system and was feeling pretty overwhelmed after getting that error message. Your breakdown of before/during/after is exactly what I needed to see. The timeline of 1-2 weeks for manual processing is really good to know for planning purposes. I'm definitely going to follow your advice about writing down questions beforehand - I tend to get flustered on important calls like this. Thanks for taking the time to share such detailed advice! This community is amazing for supporting each other through this confusing process 🙏

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Just wanted to add that I went through this same error situation about 6 months ago! The online system glitch is incredibly frustrating but super common. A few things that really helped me: **Call timing:** I had the best luck calling right at 8am PT or around 1:30pm (seems like after lunch break they have more reps available) **Documents to have ready:** - Your claim confirmation number if you got one before the error - Last 4 digits of SSN - Employer's EIN number (ask HR if you don't have it) - Exact start/end dates of employment - If medical leave: doctor's name, phone, and the date they signed your forms **Pro tip:** When you finally get through, ask the rep to email you a summary of what was discussed and any next steps. Not all of them will do it, but some will, and it's super helpful to have that record. The manual processing took about 8 business days for me once they flagged it in their system. I know it's stressful waiting for those benefits, but you'll get through this! The error doesn't mean anything is wrong with your claim - their system just needs a human to review it. Stay strong! 💪

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This is such comprehensive advice! I'm just starting this whole process and feeling pretty anxious about it, but reading everyone's experiences here is making me feel so much more prepared. The tip about asking for an email summary is brilliant - I never would have thought of that but it makes total sense to have documentation of what was discussed. And having the employer's EIN ready is something I definitely wouldn't have known to prepare. It's really reassuring to hear that the error doesn't mean there's actually a problem with the claim itself. Thank you for sharing such detailed guidance - this community is honestly a lifesaver for navigating this confusing system! 🙏

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I'm going through this exact same situation right now! Got the online error message yesterday and was starting to panic. Reading through everyone's experiences here has been so reassuring - it sounds like this glitch is way more common than I thought. I'm planning to call tomorrow morning at 8am with all my documents ready. Quick question for those who've been through this: did anyone have success using the online chat feature, or is calling really the only way to get this resolved? Also, should I keep trying to submit online while waiting to get through on the phone, or could that potentially mess things up? Thanks everyone for sharing your stories - this community is amazing! 🙏

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Hey! I just went through this exact same thing a few weeks ago. From my experience, the online chat is pretty useless for this specific error - they'll just tell you to call the phone line anyway. I'd avoid trying to resubmit online while waiting because it could potentially create duplicate applications in their system, which would just make things more complicated. Stick with the phone call approach - I know the wait times are brutal but it's really the only way to get someone who can actually manually process your claim. The 8am strategy definitely works! I got through in about 45 minutes when I called right when they opened. You've got this! 💪

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I went through this exact same error about 3 months ago and it was so stressful! The good news is that this online glitch is super common and doesn't mean there's anything wrong with your application - their system just flags certain claims for manual review. Here's what worked for me: - Called exactly at 8am PT and got through in about 30 minutes - Had all my docs ready: SSN, employer info, employment dates, and since mine was medical leave, my doctor's contact info - The rep was actually really helpful once I got through - they manually processed it right on the call - Got my first payment about 10 days later One thing I wish I'd known: ask the rep for a reference number for your call and their name/ID. Also, if they tell you they're going to do something, ask when you should expect to see it happen. This saved me from having to explain everything all over again when I called back to check status. The waiting is definitely the worst part, but hang in there! The actual resolution is usually pretty straightforward once you reach a human. You've got this! 💪

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This is exactly what I needed to hear! I'm dealing with the same error right now and was starting to worry that something was seriously wrong with my application. It's so reassuring to know that this is just a common system glitch and not an actual problem with my claim. The timeline of 10 days for first payment is really helpful for planning my finances during this stressful time. I'm definitely going to follow your advice about getting the rep's name and reference number - that's such a smart tip to avoid having to re-explain everything if I need to call back. Thanks for sharing your experience and the encouragement! 🙏

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