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Layla Mendes

EDD PFL claim error: How to resolve online processing issue and prepare for phone call?

Hey everyone, I'm having trouble with my paid family leave claim. I tried to process it online but got an error message saying to call EDD FLP to resolve the issue. Has anyone else run into this? What should I expect when I call? I'm gathering my employment details now but I'm not sure what else I need. Any advice would be appreciated!

I found a way to solve EDD paid family leave claim issues, watch this: https://www.youtube.com/watch?v=pwZTBh5t0uE

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In response to the EDD FLP issues, it's crucial to validate services like Claimyr. They are legitimate and can significantly reduce the waiting time when contacting EDD. However, it's always important to weigh the cost against potential benefits. For some, the $20 fee might seem unjustified, especially when official channels are meant to be free. But in situations where time is of the essence, and the frustration of long waits outweighs the cost, Claimyr can be a practical solution. It's also worth considering reaching out to EDD via alternative routes like speaking to an EDD representative in person, if accessible, or contacting local representatives who can sometimes expedite matters. Remember, persistence and preparation are essential. Documenting each interaction with EDD, including dates, times, and representative details can be beneficial if follow-ups are necessary. Keep pushing through; each step takes you closer to resolving your claim.

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Pro tip: call right when they open. I got through in 20 minutes last week. Also, have a pen and paper ready to take notes during the call. They'll probably give you a confirmation number or something.

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What time do they open? Asking for a friend 👀

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8am Pacific Time, my dude. Set that alarm! ⏰

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I'm telling you, the whole system is rigged. They make it hard on purpose so people give up. Stay strong and don't let them win!

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Tin foil hat much? 🤣

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Wake up, sheeple! 👀 The truth is out there

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Here's a comprehensive guide to dealing with EDD based on my experience: 1. Preparation is key: - Gather ALL your documents before calling - Write down your questions - Have your claim number ready 2. Calling strategy: - Call early in the morning (8am PT) - If you can't get through, try calling at 11am or 2pm - Use the Claimyr service if you're desperate (it worked for me) 3. During the call: - Be polite but firm - Take detailed notes - Get the rep's name and ID number - Ask for a reference number for your call 4. Follow-up: - If they promise to do something, ask when you should expect it - Set a reminder to follow up if you don't hear back - Don't be afraid to call again if issues aren't resolved Remember, persistence is key. The system is overwhelmed, but keep at it and you'll get your benefits. Good luck!

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Wow, this is super helpful! Thanks for taking the time to write all this out. I'll definitely use this guide when I call tomorrow.

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This should be pinned tbh. Mods, can we make this happen?

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MVP right here 🏆 This is why I love this community

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lol welcome to the wonderful world of EDD 🤡 where nothing works and we're all just clowns trying to get our benefits. But fr, don't give up. Keep calling and eventually you'll get through to someone who can help.

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This comment is a mood 💯 EDD really do be playing us

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Fr fr, we're all in the same leaky boat with EDD 🚣‍♀️

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Thanks for all the advice, everyone! I'll try calling first thing tomorrow morning. Fingers crossed 🤞

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Sending positive vibes your way, OP! 💖 This process sucks, but you've got this. Don't forget to take care of yourself while dealing with all this stress.

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

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$20? Sounds like a scam to me. Why should we pay to talk to EDD?

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How does it work exactly? Is it legit?

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I get the skepticism, but it's not a scam. It's just a service that waits on hold for you. I used it and got through in like an hour instead of waiting all day. Worth it for me, but ymmv.

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Have you tried reaching out to your local assembly member's office? They can sometimes help expedite EDD claims. Worth a shot if you're really stuck.

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Ugh, classic EDD. Their online system is always glitching out. Make sure you have ALL your docs ready before you call. You'll need: - Employer info (name, address) - Your job title - Employment dates - Reason for leave - Medical certification Good luck getting through tho, their hold times are insane 🙄

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I had the same issue last month! It's so frustrating. I ended up waiting on hold for 3 hours before I got through to someone. They told me there was a glitch in their system and they had to manually process my claim. Hopefully they've fixed it by now, but be prepared for a long wait.

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3 hours?! Ugh, I don't have time for that. Did they at least resolve your issue?

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Yeah, they did. But it took another week for everything to go through. Just be patient and persistent!

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Has anyone tried faxing their documents instead? I heard it might be faster than waiting on the phone.

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What year is it? 1995? Who even has a fax machine anymore lol

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There are online fax services, ya know. Get with the times, grandpa 👴

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I went through this exact same issue a few months ago! The online error is super common - their system seems to flag certain claims for manual review. When you call, make sure you have your Social Security number, employment start/end dates, and your doctor's contact info if it's medical leave. Also, don't hang up if you get disconnected - call back immediately because sometimes they can see your previous call attempt and prioritize you. The whole process took about 2 weeks for me once I got through to someone, but they were actually pretty helpful once I reached a real person. Hang in there!

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I've been through this exact same situation! The online error is super frustrating but it's actually pretty common. When you call, definitely have your SSN, employer details, and if it's medical leave, your doctor's info ready. One thing that helped me was calling the disability insurance number (1-800-480-3287) instead of the main EDD line - sometimes they have shorter wait times. Also, if you do get through but they can't resolve it immediately, ask them to put notes on your account so the next person you talk to knows what's going on. The whole process took about 10 business days for me once I got someone on the phone, but they were able to push it through manually. Don't give up - you'll get there! 💪

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Thanks for mentioning the disability insurance number! I had no idea there was a separate line that might have shorter wait times. That's exactly the kind of insider tip I was hoping to find here. I'll definitely try that number first thing tomorrow morning. And asking them to put notes on the account is brilliant - I can see how that would save time if I have to call back multiple times. Really appreciate you sharing your experience! 🙏

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I'm dealing with this exact same error right now too! Reading through everyone's experiences has been so helpful and reassuring. I was starting to panic thinking I'd done something wrong with my application, but it sounds like this system glitch is way more common than I realized. I'm definitely going to try the 8am calling strategy tomorrow with all my documents organized. A few questions for those who've successfully gotten through: 1. Did anyone have luck with the alternate phone numbers mentioned, or is the main EDD line the best bet? 2. When they manually process it, do they send any confirmation that it's been submitted successfully? 3. For those who used services like Claimyr, was it worth the $20 or would you recommend just being patient with the regular calling process? Thanks everyone for sharing your stories and tips - this community is amazing for helping each other navigate this confusing system! Hopefully I'll have a success story to share soon 🤞

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Hey Dmitry! I'm actually in the exact same boat as you - got the error yesterday and planning to call tomorrow morning too! From reading through all these responses, it seems like the main EDD line is probably your best bet, though @Yuki Tanaka mentioned the disability insurance number 1-800-480-3287 (might) have shorter wait times. As for confirmation, it sounds like most people got verbal confirmation during the call and some were able to ask for email summaries. Regarding Claimyr, seems like it s'legit but mixed opinions on whether the $20 is worth it - probably depends on how desperate you are to avoid the hold times! I m'planning to try the free route first and see how it goes. Good luck to both of us tomorrow! 🍀

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