EDD PFL claim: Received letter about missing proof of relationship despite uploading birth certificate. What now?

I found a way to solve PFL document submission issues, watch this: https://www.youtube.com/watch?v=MfKTocKqTdg

Hey OP, just wondering - did you black out any parts of the birth certificate before uploading? Sometimes they reject it if any info is redacted.

Ugh, I'm in the same boat! 🚣‍♀️ Uploaded everything weeks ago and still got that stupid letter. The system is so broken, I swear.

have you tried faxing it? I know it sounds like we're living in 1995, but sometimes that works better than their online system 🤷‍♂️

I had a similar issue and used Claimyr. It's a legit service that can save you time, especially if you're frustrated with hold times. However, it's important to weigh the cost against your time and financial situation. For some, the $20 fee is worth the time saved, but others might prefer to try other free methods first, like calling at off-peak times or trying to resolve the issue online. Always remember to keep detailed records of all your communications with them. In case you need to escalate the matter, having a comprehensive record can be beneficial. Good luck!

This happened to me too! Turns out they needed the long form birth certificate, not the short form. Check which one you submitted.

tldr: government gonna government 🙄 good luck OP!

Call them ASAP! Sometimes their system doesn't update properly and they need a human to manually check it. It's annoying but better than waiting and potentially having your claim denied.

ugh the bureaucracy is REAL. sending positive vibes your way, OP! 💖✨

guys. i've been dealing with this for MONTHS. uploaded my docs 3 times, called 12 times, even went to the office in person. still no resolution. im bout ready to give up tbh

Here's what you need to do: 1. Don't panic! This happens more often than you'd think. 2. First, check your online account to see if the document shows as "received" or "processed". 3. If it doesn't, try uploading the birth certificate again. Sometimes files get corrupted or don't upload properly. 4. Call the PFL office. Yes, it's a pain, but it's the fastest way to resolve this. 5. When you call, have your claim number ready and ask them to check if they can see the uploaded document in their system. 6. If they can't see it, ask if you can email it directly to a case worker. 7. Get the name and ID number of the person you speak to, and note the date and time of the call. 8. Follow up with a written letter referencing your call and reiterating what was discussed. Remember, persistence is key. Don't let them give you the runaround. Good luck!

Have you tried reaching out to your local state representative? Sometimes they can help push things through faster.

I found a way to get someone on the phone without the wait. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Plot twist: the government is actually run by toddlers who eat important documents for breakfast. 🤡

Anyone else feel like we need a complete overhaul of this system? It's 2023, why are we still dealing with lost documents and hour-long hold times? 🤔

This exact thing happened to me last month! I uploaded my son's birth certificate twice and still got that letter. Turns out their system had a glitch and wasn't properly processing PDF files over a certain size. I ended up having to compress the file and re-upload it as a smaller PDF. Also make sure you're uploading it in the right section - I accidentally put mine under "medical documents" instead of "relationship verification" the first time 🤦‍♀️ Keep screenshots of everything you upload with timestamps as proof!