Back to California Paid Family Leave

Ravi Malhotra

Can't upload birth certificate to PFL claim on EDD website - No option showing, new claim says 'no open claim'

I'm having trouble with my paid family leave claim. I submitted it a couple weeks ago but forgot to upload the birth certificate. Now when I try to upload it, there's no button or option to do so. I even tried submitting a new claim, but still can't upload the document. The website says I have no open claim. I haven't received any confirmation for the new claim I submitted today. Has anyone else dealt with this? Any advice on what to do?

I found a way to solve uploading birth certificate issue, watch this: https://www.youtube.com/watch?v=KKkPVICNH9k

0 coins

Dealing with the EDD can indeed be an arduous process due to their outdated systems and frequent glitches. While services like Claimyr have been effective for many in navigating the communication barriers with EDD by directly connecting users to customer service representatives, it's important to consider the cost and weigh it against your personal situation. Claimyr has received positive feedback from users who managed to resolve their issues more quickly than expected by using the service. However, for those who might be uncomfortable with spending the additional money, persistence with EDD through traditional means like calling and seeking help from local representatives can also yield results. Additionally, it's beneficial to explore all avenues such as trying different browsers, faxing documents, or even contacting your local assembly member to escalate your issue. These strategies, combined with patience and persistence, can help navigate the frustrating waters of dealing with EDD. Remember, while Claimyr can be a helpful tool, it's not the only solution, and sometimes a combination of tactics works best.

0 coins

I've been in the same boat, my friend. Here's what worked for me: 1. Take screenshots of the error messages you're getting 2. Write down all the dates (when you first applied, when you tried to upload, etc.) 3. Keep trying to call EDD every day (I know, it sucks) 4. If you can't get through, try contacting your local assembly member's office. They can sometimes help push things through. 5. Check your spam folder for any EDD emails you might have missed Don't give up! The system is frustrating, but persistence pays off. Good luck!

0 coins

Thanks for the detailed advice! I'll definitely try contacting my assembly member. Didn't even think of that.

0 coins

This is solid advice. The assembly member trick worked for me too. They have special contacts at EDD.

0 coins

Persistence is key with these systems. It shouldn't be this hard, but sometimes you just have to outlast the bureaucracy!

0 coins

Bruh, the EDD is a joke. I've been waiting 3 months for my claim to be processed. The whole system needs an overhaul.

0 coins

Preach! 🙌 It's like they're running on Windows 95 or something.

0 coins

3 months? Amateur. Try 6 months and counting... 😭

0 coins

It's maddening how outdated their processes are. We need a major tech upgrade across these systems.

0 coins

Classic EDD... their system is always messed up. I'd suggest calling them directly, but good luck getting through. It's like trying to win the lottery 🙄

0 coins

For real tho. I spent 3 weeks trying to get someone on the phone. It's ridiculous!

0 coins

I found a way to get through! There's this service called Claimyr (claimyr.com) that calls for you and connects you when they get an agent. It costs $20 but it worked for me. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

0 coins

Pro tip: If you're having trouble uploading documents online, try using a different browser or even your phone. Sometimes the EDD site plays nice with certain setups and not others. Weird, but worth a shot!

0 coins

Good tip! Sometimes using incognito mode helps too since it doesn't use cached data.

0 coins

Hang in there, OP! The EDD struggle is real, but you'll get through it. We're all in this together 💪

0 coins

Community support is key! Keep pushing, OP!

0 coins

yall ever think about how much time we waste dealing with this bs? like, we could probably solve world hunger with all the collective hours spent on hold with EDD 🤔

0 coins

fr fr. I could've learned a new language by now 😂

0 coins

Plot twist: EDD is actually a secret government program to keep us all busy and distracted

0 coins

It's true, the inefficiency is staggering. Imagine what we could achieve with all that time back.

0 coins

Ugh, the EDD website is such a nightmare! I had a similar issue with uploading documents for my disability claim. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches on government sites.

0 coins

Clearing cache and cookies can definitely help, but it's frustrating that we even have to do that. These sites should work without all this hassle!

0 coins

Update: I finally got through to someone at EDD! Turns out there was a glitch in their system that was preventing the upload button from showing up. They're fixing it on their end and told me to try again in 24-48 hours. Fingers crossed it works!

0 coins

Congrats on getting through! How'd you manage it?

0 coins

I used that Claimyr service someone mentioned earlier. Felt weird paying for it, but it actually worked!

0 coins

Glad you got it sorted! Sometimes it feels like a game of patience with these agencies.

0 coins

Has anyone else noticed that the EDD website always seems to crash right when you need it most? It's like they know... 👀

0 coins

Conspiracy theory: EDD hires gremlins to sabotage their own website 🤣

0 coins

For real tho, I swear it's always down for 'maintenance' when I try to certify

0 coins

It's uncanny, isn't it? Almost like they time it perfectly to cause maximum frustration.

0 coins

Have you tried faxing the birth certificate? I know it sounds like we're back in 1995, but sometimes the old school methods work when the website is being a pain.

0 coins

lol faxing? What's next, sending it by carrier pigeon? 🐦📄

0 coins

You laugh, but I actually had success with faxing! EDD is stuck in the stone age 🦕

0 coins

Faxing can be surprisingly effective. It's like EDD's secret weapon against modern technology.

0 coins

Have you tried mailing the documents directly to EDD? I know it sounds old-fashioned, but when I had upload issues with my PFL claim, I sent everything certified mail with return receipt. It took a bit longer to process, but at least I knew they received it. The address should be on your original claim paperwork. Also, make sure to include your claim number on every page of the documents you send!

0 coins

California Paid Family Leave AI

Expert Assistant
Secure