Can't upload birth certificate to PFL claim on EDD website - No option showing, new claim says 'no open claim'
I'm having trouble with my paid family leave claim. I submitted it a couple weeks ago but forgot to upload the birth certificate. Now when I try to upload it, there's no button or option to do so. I even tried submitting a new claim, but still can't upload the document. The website says I have no open claim. I haven't received any confirmation for the new claim I submitted today. Has anyone else dealt with this? Any advice on what to do?
35 comments
Tom Maxon
I found a way to solve uploading birth certificate issue, watch this: https://www.youtube.com/watch?v=KKkPVICNH9k
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Ava Martinez
Dealing with the EDD can indeed be an arduous process due to their outdated systems and frequent glitches. While services like Claimyr have been effective for many in navigating the communication barriers with EDD by directly connecting users to customer service representatives, it's important to consider the cost and weigh it against your personal situation. Claimyr has received positive feedback from users who managed to resolve their issues more quickly than expected by using the service. However, for those who might be uncomfortable with spending the additional money, persistence with EDD through traditional means like calling and seeking help from local representatives can also yield results. Additionally, it's beneficial to explore all avenues such as trying different browsers, faxing documents, or even contacting your local assembly member to escalate your issue. These strategies, combined with patience and persistence, can help navigate the frustrating waters of dealing with EDD. Remember, while Claimyr can be a helpful tool, it's not the only solution, and sometimes a combination of tactics works best.
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Anastasia Kozlov
I've been in the same boat, my friend. Here's what worked for me: 1. Take screenshots of the error messages you're getting 2. Write down all the dates (when you first applied, when you tried to upload, etc.) 3. Keep trying to call EDD every day (I know, it sucks) 4. If you can't get through, try contacting your local assembly member's office. They can sometimes help push things through. 5. Check your spam folder for any EDD emails you might have missed Don't give up! The system is frustrating, but persistence pays off. Good luck!
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Ravi Malhotra
Thanks for the detailed advice! I'll definitely try contacting my assembly member. Didn't even think of that.
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Sean Kelly
This is solid advice. The assembly member trick worked for me too. They have special contacts at EDD.
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Zara Mirza
Persistence is key with these systems. It shouldn't be this hard, but sometimes you just have to outlast the bureaucracy!
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Aisha Mahmood
Bruh, the EDD is a joke. I've been waiting 3 months for my claim to be processed. The whole system needs an overhaul.
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Ethan Moore
Preach! 🙌 It's like they're running on Windows 95 or something.
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Yuki Kobayashi
3 months? Amateur. Try 6 months and counting... 😭
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Carmen Vega
It's maddening how outdated their processes are. We need a major tech upgrade across these systems.
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Chloe Robinson
Classic EDD... their system is always messed up. I'd suggest calling them directly, but good luck getting through. It's like trying to win the lottery 🙄
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Diego Chavez
For real tho. I spent 3 weeks trying to get someone on the phone. It's ridiculous!
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NeonNebula
I found a way to get through! There's this service called Claimyr (claimyr.com) that calls for you and connects you when they get an agent. It costs $20 but it worked for me. Here's a video explaining it: https://youtu.be/DOLxZQb92wM
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Amara Okafor
Pro tip: If you're having trouble uploading documents online, try using a different browser or even your phone. Sometimes the EDD site plays nice with certain setups and not others. Weird, but worth a shot!
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CosmicCommander
Good tip! Sometimes using incognito mode helps too since it doesn't use cached data.
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Dmitry Volkov
Hang in there, OP! The EDD struggle is real, but you'll get through it. We're all in this together 💪
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StarSeeker
Community support is key! Keep pushing, OP!
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Giovanni Colombo
yall ever think about how much time we waste dealing with this bs? like, we could probably solve world hunger with all the collective hours spent on hold with EDD 🤔
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Fatima Al-Qasimi
fr fr. I could've learned a new language by now 😂
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Dylan Cooper
Plot twist: EDD is actually a secret government program to keep us all busy and distracted
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Sofia Ramirez
It's true, the inefficiency is staggering. Imagine what we could achieve with all that time back.
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Freya Christensen
Ugh, the EDD website is such a nightmare! I had a similar issue with uploading documents for my disability claim. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches on government sites.
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Omar Hassan
Clearing cache and cookies can definitely help, but it's frustrating that we even have to do that. These sites should work without all this hassle!
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Ravi Malhotra
Update: I finally got through to someone at EDD! Turns out there was a glitch in their system that was preventing the upload button from showing up. They're fixing it on their end and told me to try again in 24-48 hours. Fingers crossed it works!
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QuantumQuester
Congrats on getting through! How'd you manage it?
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Ravi Malhotra
I used that Claimyr service someone mentioned earlier. Felt weird paying for it, but it actually worked!
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Andre Moreau
Glad you got it sorted! Sometimes it feels like a game of patience with these agencies.
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Zoe Stavros
Has anyone else noticed that the EDD website always seems to crash right when you need it most? It's like they know... 👀
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Jamal Harris
Conspiracy theory: EDD hires gremlins to sabotage their own website 🤣
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Mei Chen
For real tho, I swear it's always down for 'maintenance' when I try to certify
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Liam Sullivan
It's uncanny, isn't it? Almost like they time it perfectly to cause maximum frustration.
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Luca Russo
Have you tried faxing the birth certificate? I know it sounds like we're back in 1995, but sometimes the old school methods work when the website is being a pain.
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Nia Harris
lol faxing? What's next, sending it by carrier pigeon? 🐦📄
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GalaxyGazer
You laugh, but I actually had success with faxing! EDD is stuck in the stone age 🦕
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Mateo Sanchez
Faxing can be surprisingly effective. It's like EDD's secret weapon against modern technology.
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