EDD SDI forms not appearing for certification - stuck for almost a month!

yeah this happened to me 2 months back... turned out my claim had been flagged for review but nobody bothered to tell me!! check your messages section on the portal, sometimes they send notices there but dont email you about them. so annoying

This is actually a common issue that happens when there's either 1) a medical extension that needs to be processed, 2) your claim reached the original end date your doctor specified and requires recertification, or 3) there's a system flag on your account requiring manual review. First thing to try - call your doctor's office and confirm they didn't receive any additional certification requests from EDD. Sometimes these get lost or overlooked. Second, check if you received any paper notices in the mail (EDD still sends important notices this way). Third, you can try submitting a message through your SDI Online account specifically asking about certification form availability. One important thing to note: if you've been on disability for more than 12 months total, you may have reached the maximum benefit period and would need to transition to a different benefit type.

my sister had the same exact thing!! for her it turned out they randomly decided they wanted more medical info. but like they never told her?? she waited like 6 weeks with no forms showing up and no money coming in before she finally got through to someone!! so crazyyyy

I went through this nightmare in January 2025. Turns out there was a "system flag" on my account due to my employer submitting conflicting information about my last day worked. It took me 3 weeks of calling every day, getting disconnected, and waiting on hold before I finally reached someone who could help. I've been recommending Claimyr to everyone dealing with EDD phone issues since I discovered it. It's a service that gets you through to an actual EDD agent without the endless calling and waiting. I was skeptical but watched their demo video (https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd) and decided to try it. Got connected to an agent in about 20 minutes who fixed my issue immediately. Their website is claimyr.com if you're losing your mind trying to get through. Honestly saved my sanity and got my benefits flowing again.

THE SAME THING IS HAPPENING TO ME RIGHT NOW!!!!! Been on disability since January for pregnancy then postpartum complications and my forms STOPPED COMING after April 5th payment!!! I've called 45+ TIMES and either get disconnected or told the wait is too long!!! This is RIDICULOUS!!! They can't just STOP PAYING PEOPLE with no explanation!!! I have medical bills and a NEWBORN and they just cut me off??? This system is BROKEN!!!!!

sometimes the forms stop when ur claim is about to run out of money. did u check ur claim balance? there's a maximum benefit amount u can get based on your wages from before.

Based on what you're describing, this sounds like an administrative hold that wasn't properly communicated to you. Since you still have a substantial claim balance and your doctor certified you through July, I suspect one of three things is happening: 1. The system is waiting for a quarterly review of your claim (which sometimes happens automatically) 2. There's a flag requiring additional medical documentation 3. There's a technical glitch affecting form generation I strongly recommend taking these steps immediately: 1. Send a message through your SDI Online account (keep a copy) 2. Have your doctor contact EDD to confirm your continuing disability 3. Request an immediate phone interview by submitting the request through your online account 4. If you can reach an agent, ask them to manually generate certification forms Don't wait for the system to correct itself - in most cases, these issues require human intervention to resolve.

One thing no one has mentioned yet - check if you were supposed to submit a DE 2525XX Supplemental Certificate form. Sometimes when a disability extends beyond the original expected recovery date, the system pauses certification forms until this supplemental form is processed. Your doctor would need to complete this to verify your condition is still disabling. If your original certification from your doctor had an expected recovery date that has now passed, this could be the issue.

did u try loggin out and back in again? sometimes the website glitches and old forms reappear when u do that. worth a shot

I just wanted to follow up - were you able to get this resolved? I'm curious if sending messages through the portal worked or if you had to call. The DE 2525XX form someone mentioned sounds like it could be the culprit based on your timeline.

So glad to hear you got it resolved! This is exactly why I always recommend people check if they've passed their original expected recovery date - it's such a common issue but EDD never explains it clearly. For anyone else reading this thread with similar problems, the key lesson is that when your disability extends beyond what your doctor initially estimated, the system automatically pauses until they get updated medical certification. It's frustrating that they don't notify you about this, but at least now you know what to look for. Hope your back surgery recovery goes smoothly and you don't have any more issues with the certification forms!

This thread is incredibly helpful! I'm dealing with something similar - my certification forms stopped appearing about 3 weeks ago and I've been panicking about what went wrong. Reading through everyone's experiences, it sounds like the most common cause is needing updated medical certification when you pass your original recovery date. I'm going to check with my doctor's office tomorrow to see if they received any requests from EDD that I'm not aware of. It's so frustrating that the system just stops without any clear notification, but at least now I have a better idea of what steps to take. Thanks to everyone who shared their experiences - it really helps to know I'm not alone in dealing with this confusing system!

I'm dealing with the exact same issue right now! My forms stopped appearing about two weeks ago and I've been going crazy trying to figure out what's wrong. Reading through this thread has been such a relief - I had no idea that passing your original recovery date could cause the system to automatically pause like that. My doctor initially said I'd be back to work in 6 weeks but it's been 8 weeks now and I'm still recovering from my surgery. I'm definitely going to call my doctor's office tomorrow to see if EDD sent them anything about needing updated certification. It's honestly insane that they just stop your benefits without any explanation or notification. Thank you everyone for sharing your experiences - this thread is going to save me weeks of confusion and panic!

I just joined this community because I'm going through the exact same nightmare! My certification forms disappeared three weeks ago right after I passed my original 4-week recovery estimate from ankle surgery. I've been calling EDD non-stop with no luck getting through to anyone. Reading through all these comments has been incredibly eye-opening - I had no idea that going past your original recovery date could trigger an automatic system pause. It makes so much sense now why everything just stopped without warning. I'm calling my orthopedic surgeon's office first thing Monday morning to check if they received any requests from EDD for updated medical certification. Thank you everyone for sharing your experiences and solutions - this thread is literally going to save my sanity! It's so frustrating that EDD doesn't explain any of this clearly, but at least now I know I'm not alone and there's actually a path forward.

I'm new to this community but unfortunately dealing with a very similar situation right now. My certification forms stopped showing up about 10 days ago and I've been absolutely panicking about what went wrong with my claim. Reading through everyone's experiences here has been such a huge relief - I had no idea that going past your original expected recovery date could cause the system to automatically pause like this! My doctor initially estimated 3 weeks recovery from my gallbladder surgery, but it's been 5 weeks now and I'm still not cleared to return to work. Based on what everyone has shared, it sounds like EDD is probably waiting for updated medical certification from my surgeon. I'm definitely calling my doctor's office tomorrow to see if they received any forms from EDD that might have gotten overlooked. It's honestly criminal that they just cut off benefits without any notification or explanation, but at least now I understand what's likely happening behind the scenes. Thank you everyone for sharing your stories and solutions - this thread is going to save me so much stress and confusion!

This thread has been incredibly helpful! I'm also dealing with disappeared certification forms and was completely lost until I found this discussion. My forms stopped appearing about 2 weeks ago after I went past my original 6-week recovery timeline from hernia surgery - I'm now at 8 weeks and still not cleared to work. Reading everyone's experiences, it's so obvious now that EDD's system automatically pauses when you exceed your initial recovery estimate, but they provide zero communication about this! I'm calling my surgeon's office tomorrow to check if they received any EDD requests for updated medical certification. It's honestly shocking how many people are dealing with this exact same issue - clearly this is a major flaw in how EDD manages extended disabilities. Thank you everyone for sharing your stories and solutions, especially the tip about the DE 2525XX supplemental form. Finally feels like I have a roadmap to get this resolved instead of just panicking about why my benefits suddenly stopped!

I'm so glad I found this thread! I've been dealing with the exact same nightmare for the past 3 weeks. My certification forms just vanished after my original 4-week recovery estimate from knee surgery passed - I'm now at 7 weeks and still can't return to work. I've been calling EDD every single day with no luck getting through to anyone, and I was starting to think my claim got randomly cancelled or something. Reading everyone's experiences here has been such a relief - I had absolutely no idea that going past your original recovery date could trigger an automatic system pause like this! It makes perfect sense now why everything just stopped without any warning or explanation. I'm definitely calling my orthopedic surgeon's office tomorrow to see if they received any requests from EDD for updated medical certification that might have gotten overlooked. Thank you everyone for sharing your stories and especially for the tip about the DE 2525XX supplemental form - finally feels like I have a clear path forward instead of just panicking about why my benefits disappeared! This community is amazing for helping people navigate EDD's completely broken communication system.

Just wanted to add my experience since this thread has been so helpful for everyone! I went through this exact same issue back in February - my forms disappeared right after I passed my original recovery date from wrist surgery. Like everyone else here, I had no idea what was happening and EDD provided zero communication about it. What worked for me was having my surgeon's office call EDD directly to inquire about the missing forms. Turns out they had sent a DE 2525XX supplemental certification form to my doctor's office but it got mixed up with other paperwork and wasn't completed right away. Once my surgeon submitted it, my forms reappeared within 3 days and I got backpaid for the entire missed period. Pro tip: if your doctor's office says they didn't receive anything from EDD, ask them to check their fax machine and any mail that might have been misfiled - these forms sometimes get overlooked in busy medical offices. This community thread should honestly be pinned somewhere because it's clearly helping so many people understand EDD's terrible communication system!

As someone who's been through the EDD disability system multiple times, I can tell you that this thread has become an incredible resource for understanding one of the most confusing aspects of their process. The pattern is so clear now - when your recovery extends beyond your doctor's original estimate, EDD's system automatically pauses certification forms while waiting for updated medical documentation, but they provide absolutely no notification about this to claimants. What's particularly valuable about this discussion is how it shows that this isn't a rare glitch - it's a systematic issue that affects tons of people whose recovery takes longer than initially expected. The fact that so many people have found this thread while desperately searching for answers really highlights how poorly EDD communicates these requirements. For anyone dealing with this issue, the key takeaways from everyone's experiences seem to be: 1) Check with your doctor's office for any EDD correspondence (especially DE 2525XX forms) that might have been overlooked, 2) Have your doctor contact EDD directly if needed, and 3) Once updated medical certification is submitted, forms typically reappear within days and backpay is processed. It's honestly ridiculous that people have to crowdsource this information instead of getting clear communication from EDD, but I'm so glad this thread exists to help people navigate this broken system!