EDD SDI forms not appearing for certification - stuck for almost a month!

yeah this happened to me 2 months back... turned out my claim had been flagged for review but nobody bothered to tell me!! check your messages section on the portal, sometimes they send notices there but dont email you about them. so annoying

This is actually a common issue that happens when there's either 1) a medical extension that needs to be processed, 2) your claim reached the original end date your doctor specified and requires recertification, or 3) there's a system flag on your account requiring manual review. First thing to try - call your doctor's office and confirm they didn't receive any additional certification requests from EDD. Sometimes these get lost or overlooked. Second, check if you received any paper notices in the mail (EDD still sends important notices this way). Third, you can try submitting a message through your SDI Online account specifically asking about certification form availability. One important thing to note: if you've been on disability for more than 12 months total, you may have reached the maximum benefit period and would need to transition to a different benefit type.

my sister had the same exact thing!! for her it turned out they randomly decided they wanted more medical info. but like they never told her?? she waited like 6 weeks with no forms showing up and no money coming in before she finally got through to someone!! so crazyyyy

I went through this nightmare in January 2025. Turns out there was a "system flag" on my account due to my employer submitting conflicting information about my last day worked. It took me 3 weeks of calling every day, getting disconnected, and waiting on hold before I finally reached someone who could help. I've been recommending Claimyr to everyone dealing with EDD phone issues since I discovered it. It's a service that gets you through to an actual EDD agent without the endless calling and waiting. I was skeptical but watched their demo video (https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd) and decided to try it. Got connected to an agent in about 20 minutes who fixed my issue immediately. Their website is claimyr.com if you're losing your mind trying to get through. Honestly saved my sanity and got my benefits flowing again.

THE SAME THING IS HAPPENING TO ME RIGHT NOW!!!!! Been on disability since January for pregnancy then postpartum complications and my forms STOPPED COMING after April 5th payment!!! I've called 45+ TIMES and either get disconnected or told the wait is too long!!! This is RIDICULOUS!!! They can't just STOP PAYING PEOPLE with no explanation!!! I have medical bills and a NEWBORN and they just cut me off??? This system is BROKEN!!!!!

sometimes the forms stop when ur claim is about to run out of money. did u check ur claim balance? there's a maximum benefit amount u can get based on your wages from before.

Based on what you're describing, this sounds like an administrative hold that wasn't properly communicated to you. Since you still have a substantial claim balance and your doctor certified you through July, I suspect one of three things is happening: 1. The system is waiting for a quarterly review of your claim (which sometimes happens automatically) 2. There's a flag requiring additional medical documentation 3. There's a technical glitch affecting form generation I strongly recommend taking these steps immediately: 1. Send a message through your SDI Online account (keep a copy) 2. Have your doctor contact EDD to confirm your continuing disability 3. Request an immediate phone interview by submitting the request through your online account 4. If you can reach an agent, ask them to manually generate certification forms Don't wait for the system to correct itself - in most cases, these issues require human intervention to resolve.

One thing no one has mentioned yet - check if you were supposed to submit a DE 2525XX Supplemental Certificate form. Sometimes when a disability extends beyond the original expected recovery date, the system pauses certification forms until this supplemental form is processed. Your doctor would need to complete this to verify your condition is still disabling. If your original certification from your doctor had an expected recovery date that has now passed, this could be the issue.

did u try loggin out and back in again? sometimes the website glitches and old forms reappear when u do that. worth a shot

I just wanted to follow up - were you able to get this resolved? I'm curious if sending messages through the portal worked or if you had to call. The DE 2525XX form someone mentioned sounds like it could be the culprit based on your timeline.

So glad to hear you got it resolved! This is exactly why I always recommend people check if they've passed their original expected recovery date - it's such a common issue but EDD never explains it clearly. For anyone else reading this thread with similar problems, the key lesson is that when your disability extends beyond what your doctor initially estimated, the system automatically pauses until they get updated medical certification. It's frustrating that they don't notify you about this, but at least now you know what to look for. Hope your back surgery recovery goes smoothly and you don't have any more issues with the certification forms!

This thread is incredibly helpful! I'm dealing with something similar - my certification forms stopped appearing about 3 weeks ago and I've been panicking about what went wrong. Reading through everyone's experiences, it sounds like the most common cause is needing updated medical certification when you pass your original recovery date. I'm going to check with my doctor's office tomorrow to see if they received any requests from EDD that I'm not aware of. It's so frustrating that the system just stops without any clear notification, but at least now I have a better idea of what steps to take. Thanks to everyone who shared their experiences - it really helps to know I'm not alone in dealing with this confusing system!