Missing EDD SDI certification form not showing up in online account - panic mode!

give it a day or two, sometimes the systems lag. happened to me once last year and the form showed up 3 days late. edd computers are from the stone age lol

This could be happening for a few reasons. The most common ones I've seen: 1. Your doctor submitted a form requesting an extension or change to your disability period, and EDD is processing it (which temporarily halts new certification forms) 2. You've reached the end of your initially approved disability period (check your award letter for the end date) 3. System delay (less common, but it happens) 4. You're transitioning from disability to Partial Return to Work (if you reported any work hours) I'd recommend checking if any correspondence has been sent to you in the mail or in your SDI Online inbox. Also, verify if you're nearing the end of your authorized disability period which is typically written on your approval notice.

Yes, if you're reaching the end of your approved disability period and need an extension, your doctor needs to submit a "Supplemental Certification" (Form DE 2525XX). Many doctors aren't prompt about submitting these unless you specifically request it. Call your doctor's office immediately and explain you need the extension certification submitted ASAP to avoid a gap in benefits. They should be familiar with this form - it's similar to the initial certification but indicates it's for extending an existing claim.

I'm dealing with the EXACT same issue right now! My forms disappeared about 4 days ago. I called EDD but of course couldn't get through to anyone. My anxiety is through the roof because I need to pay rent next week. Please update if yours reappear or if you figure out what's happening!

I just went through this exact situation last month. The frustrating part is that EDD doesn't notify you when you're reaching the end of your initial disability period! They expect you to somehow remember the exact date from that approval letter you got months ago. You need to contact your doctor ASAP to submit a supplemental certification (extension form). And here's what I learned the hard way - even if your doctor submits it electronically, it can take EDD 7-10 business days to process it and have new certification forms appear in your account. I tried calling EDD about 20 times and never got through - constant busy signals or disconnects. I finally used Claimyr (claimyr.com) to get through to an actual person at EDD. They have this service that gets you connected to an EDD rep quickly - they have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The rep was able to confirm they had received my doctor's extension form but hadn't processed it yet. At least I knew what was happening instead of wondering if my benefits would suddenly stop.

edd always does this!!! they NEVER tell u when ur about to hit the end of ur claim period. i swear they hope people forget so they can save money by not paying claims. my husband had cancer treatment last year and we had to scramble to get extension paperwork filed when his forms suddenly disappeared. the whole system is designed to make u give up!!!

Just to clarify something that might help others: There are actually two different forms for extending disability benefits, and getting the wrong one can delay everything. 1. For the same medical condition: Your doctor needs to submit a "Supplemental Medical Certification" (DE 2525XX) 2. For a different/new medical condition: Your doctor must submit a new initial "Doctor's Certificate" (DE 2501) Make sure you specify to your doctor which situation applies to you. Many doctor's offices confuse these forms which can lead to processing delays. Also, if your benefits lapse while waiting for the extension to process, you'll need to file continuing certifications by paper form (DE 2500A) until your online certifications reappear. You can call EDD and request they mail you these forms.

dont stress too much the money usually keeps coming even with a delay. my forms disappeared for like 10 days last year but i still got paid

UPDATE: You were all right! I called my doctor and they hadn't submitted the extension form yet because they were waiting for my next appointment (which is next week). They submitted the supplemental certification form today after I explained the urgency. The office staff said it's a super common issue and they deal with panicked patients about this all the time. I also took the advice to use Claimyr to reach EDD, and I actually got through to someone in about 15 minutes! The rep confirmed they don't send reminders when your disability period is ending (which is ridiculous), but said once they receive my doctor's extension form, the certification forms should reappear in my account within 5-7 business days. Thanks everyone for the help! This forum saved me from days of anxiety.

So glad to hear you got this resolved! Your experience is exactly why I always recommend people mark their disability approval end date on their calendar with a 2-week advance reminder. EDD really should automate this process - it's such a common source of panic for people who are already dealing with health issues. For anyone else reading this thread later: if you're currently on SDI, go find your approval letter RIGHT NOW and put that end date in your phone calendar with alerts. Don't wait until your forms disappear to figure out you need an extension. Your doctor's office will appreciate the heads up too instead of getting frantic calls from patients whose benefits are about to lapse. Thanks for updating us Andre - these success stories help others know there's light at the end of the tunnel!

As someone who's been through this exact situation twice now, I can confirm that missing certification forms are almost always due to reaching the end of your approved disability period. The good news is that Andre's experience is totally normal - most doctors' offices are familiar with the supplemental certification process once you explain what's needed. One thing I'd add for future reference: if you're still waiting for your forms to reappear after your doctor submits the extension, you can also check the "Correspondence" section in your SDI Online account. Sometimes EDD will post a notice there saying they've received your doctor's paperwork and are processing it. It's not always there, but when it is, it can give you peace of mind while you wait. Also, don't be surprised if your first certification form after the extension covers a longer period than usual (like 4 weeks instead of 2) - that's normal when there's been a processing gap.

Just wanted to chime in as someone who works in a doctor's office - we see this panic situation ALL the time, probably 2-3 times per week. The frustrating thing is that EDD doesn't give us any heads up either when a patient's disability period is ending, so we're often scrambling to submit extension paperwork at the last minute. Pro tip for anyone reading this: when you first get approved for disability, ask your doctor's office to put a note in your file about when your disability period ends and to proactively reach out to you 2-3 weeks before that date. Most offices are happy to do this once they know it's needed - it actually saves us from getting frantic calls from patients whose benefits just disappeared. Also, if you're dealing with a chronic condition that will likely need multiple extensions, ask your doctor about getting a longer initial approval period. Some conditions can be approved for 6 months or even a year upfront, which reduces the number of times you have to go through this stressful process.

I went through this exact same nightmare about 6 months ago! The disappearing certification forms always seem to happen at the worst possible time when you're already stressed about your health and finances. What really helped me was creating a simple spreadsheet to track my disability timeline - I put in my original approval date, end date, when I needed to contact my doctor for extensions, etc. It sounds nerdy but it saved me from this panic situation happening again. Also, for anyone dealing with this in the future: if your doctor's office is slow to respond about extension paperwork, don't be afraid to be the squeaky wheel. Call every day if you have to. I learned that some offices have a "disability coordinator" who handles these forms specifically - ask to speak with them directly instead of going through general reception. They usually know the process much better and can expedite things. Hope your certification forms show up soon Andre! The waiting is the worst part but it sounds like you did everything right.

This whole thread is so helpful! I'm currently on SDI for a shoulder injury and my forms are still showing up regularly, but after reading everyone's experiences I just went and found my approval letter. Sure enough, my initial period ends in about 3 weeks and I had completely forgotten about it. I'm calling my orthopedic surgeon's office first thing Monday morning to get the extension process started BEFORE my forms disappear. It's honestly ridiculous that EDD doesn't send any kind of reminder or notification about this. When you're dealing with pain and recovery, the last thing you need is to be managing bureaucratic timelines in your head. Thanks to everyone who shared their stories - you probably just saved me from going through the same panic Andre experienced!

I'm so glad I found this thread! I'm currently dealing with a workers comp injury and have been on SDI for about 8 weeks now. Reading everyone's experiences has been a real eye-opener - I had no idea about the whole disability period end date thing. I just dug out my approval paperwork and realized I only have about 2 weeks left on my initial approval! My physical therapist keeps saying I need at least another month of treatment before I can even think about returning to work, so I definitely need an extension. I'm calling my doctor's office tomorrow to get the supplemental certification started. It's crazy how this whole system works - or doesn't work - but at least now I know what to expect. Thank you Andre for sharing your situation and everyone else for the detailed advice. This community is a lifesaver for navigating all the EDD confusion!

This thread has been incredibly helpful for someone who's new to the SDI system! I'm currently on disability for anxiety and depression following a major life event, and I had no idea about any of these timing issues with certification forms. Reading through everyone's experiences has really opened my eyes to how important it is to stay on top of these dates. I just went through all my paperwork and found my approval letter - I have about 6 weeks left on my initial period. My therapist and psychiatrist both think I'll need more time, so I'm going to be proactive and start the extension process in the next week or two based on all the advice here. One question though - for mental health conditions, is the extension process the same? Do I need my psychiatrist to fill out the same DE 2525XX form, or is there a different process for psychological disabilities? I want to make sure I'm prepared with the right information when I call their office. Thanks again to everyone who shared their stories - it's so reassuring to know there's a community of people who understand how stressful and confusing this whole system can be!

As someone who just went through this exact situation a few months ago, I can't stress enough how important it is to be proactive about tracking your disability end dates. Like many others have mentioned, EDD's lack of notifications is really frustrating when you're already dealing with health issues and recovery. One thing I haven't seen mentioned yet is that if you're planning to return to work soon but aren't quite ready for full-time hours, you might want to ask your doctor about a "Partial Return to Work" certification instead of a regular extension. This allows you to work reduced hours while still receiving partial SDI benefits, which can be really helpful for easing back into work gradually. Also, for anyone dealing with this in the future - I found it helpful to take screenshots of my SDI Online account showing the dates when forms appeared and when I completed them. It creates a paper trail in case there are ever any disputes about timing or missed certifications. The anxiety of not knowing what's happening with your benefits is almost worse than the actual medical condition sometimes. This community has been such a valuable resource for navigating all the EDD bureaucracy!

Just wanted to add another perspective as someone who's been on SDI multiple times for different conditions over the past few years. One thing that really helped me was creating a dedicated email folder just for EDD correspondence and setting up email alerts on my phone. Even though most communication happens through the SDI Online portal, they do occasionally send important emails that can get buried in your inbox. Also, if you're dealing with a condition that might require multiple extensions (like Andre's back surgery complications), consider asking your doctor upfront about the realistic timeline for full recovery. Sometimes doctors can request longer initial approval periods (like 6 months instead of 12 weeks) if they have a clear medical justification for extended recovery time. This can save you from having to go through the extension panic every few months. Another tip: if you're tech-savvy, you can set up a simple calendar reminder system not just for your disability end date, but also for 30 days before, 14 days before, and 7 days before. This gives you multiple opportunities to coordinate with your doctor's office and avoid the last-minute scramble. The whole system definitely needs modernization, but in the meantime, staying organized and proactive is really the best defense against these stressful situations!

This entire thread should be pinned or turned into a guide! I'm currently on SDI for chronic pain and had no idea about any of these timing issues. Reading through everyone's experiences has been both eye-opening and reassuring - it's clear this disappearing certification form panic is way more common than it should be. I just spent the last hour going through all my paperwork to find my approval dates and setting up calendar reminders like Norman suggested. Turns out I have about 5 weeks left on my initial approval and definitely need more time for my treatment plan to work. Thanks to this thread, I'm calling my pain management doctor tomorrow to start the extension process early instead of waiting until my forms vanish. The fact that EDD doesn't send any kind of notification about approaching end dates is honestly unacceptable - when you're dealing with pain and medical appointments, tracking bureaucratic deadlines shouldn't be another burden. But until they fix their system, this community knowledge-sharing is invaluable. Andre, thanks for sharing your panic moment - it helped so many of us avoid the same situation!

This thread has been absolutely incredible - I'm bookmarking it for future reference! I'm currently on week 8 of SDI for a herniated disc and reading everyone's experiences just made me realize I need to check my approval end date ASAP. The fact that so many people have gone through this exact same panic with disappearing forms tells me this is a systemic issue that EDD really needs to address. What strikes me most is how much stress could be avoided with just basic notifications - a simple email or portal message saying "your disability period ends in 2 weeks, contact your doctor if you need an extension" would solve 90% of these situations. Instead, we're all here playing detective with our approval letters and setting up elaborate tracking systems just to manage what should be automatic. The community knowledge shared here is gold though. I'm implementing the calendar reminder system, creating that email folder, and calling my orthopedist this week to discuss realistic timelines for my recovery. Better to be proactive than to end up in panic mode when those certification forms vanish! Thanks to everyone who shared their stories and solutions - you've probably saved dozens of people from unnecessary anxiety and benefit interruptions.