EDD SDI approved with weekly benefit amount but no payment after 5 weeks - can't certify

this happened 2 me last yr!! they never gave me anything to certify either, u gotta call them. took me like 50 calls to get through but they fixed it in like 5 min once i finally talked to someone

This is actually pretty common with short-term disability claims where you return to work before the claim is fully processed. When you already have a WBA (Weekly Benefit Amount) established but no certification weeks showing up, it typically means EDD has approved your claim but hasn't set up the certification period correctly. Since you've already returned to work, you need to make sure they have your correct work return date. The system should automatically generate certification forms for your disability period, but sometimes it glitches when the return-to-work date comes before they've fully processed everything. You'll definitely need to speak with an SDI representative to get this resolved. They can manually set up your certification period for just those 3 weeks you were disabled. Make sure you have your claim ID, exact disability dates, and return-to-work date ready when you call.

Have you checked if they mailed you paper certification forms? Sometimes when there's a system issue they default to paper forms instead of online certification. Check your mail carefully!

I had an issue similar to yours where I couldn't certify online after returning to work from short-term disability. After struggling for weeks to reach someone at EDD SDI, I discovered Claimyr (claimyr.com) which got me connected to a real EDD agent in less than 30 minutes. They have this video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Once I finally got through, the agent explained that my claim had a "return to work" flag that was preventing online certification. They manually entered my certification for the exact period I was disabled, and my payment was processed within 2 days. For short claims where you're already back to work, you almost always need to speak with a rep directly to certify retroactively.

There's actually a specific procedure for this situation. When you have a short-term disability claim and return to work before certification is set up, you need to request what's called a "DE 2500A" form - it's a retroactive certification form for disability benefits. You can specifically ask for this when you call. Here's the step-by-step process: 1. Call the SDI office (I know, easier said than done) 2. Inform them you need to certify for a completed disability period 3. Request the DE 2500A form specifically 4. When you receive it, fill it out with your exact disability start and end dates 5. Include your return-to-work date 6. Mail it back to the office listed on the form This is much faster than waiting for them to figure out the issue on their own. The key is getting someone on the phone who understands what a DE 2500A is.

This is why I HATE dealing with EDD!!! They don't tell you ANY of this stuff when you file a claim. Like how are regular people supposed to know all these special forms and procedures?? The system is DESIGNED to make people give up on getting their benefits. I bet if OP never posted here they'd just never get their money. RIDICULOUS!!

UPDATE: I finally got through to EDD this morning! The rep confirmed what many of you said - because I had already returned to work before my certification was set up, the system didn't automatically generate certification weeks for me. They're sending me the DE 2500A form to certify retroactively for my disability period. The rep said I should receive payment within 7-10 days after they receive my completed form. Thank you all for your help - I would have been completely lost without your advice!