Protip: if u cant get thru, try calling the employer line and act like ur a biz owner. sometimes they can transfer u to the right dept. Shady? Maybe. But desperate times call for desperate measures 😈

Just wanted to add - if they ask about your medical condition or disability status, be prepared to explain how it affects your ability to work. They might also ask about any accommodations you've requested from previous employers or if you've applied for other benefits like SDI. Keep your answers clear and factual. Also, if you're feeling overwhelmed during the call, it's okay to ask if you can call back later - they're usually understanding about that. You've got this! 💪

Just wanted to follow up - were you able to get through to EDD? If you're still having trouble, definitely consider that Claimyr service I mentioned. When I finally spoke with an agent, it turned out my employer had submitted conflicting information about my last day worked, which created a flag on my claim that wasn't visible to me. The agent fixed it immediately once I explained the situation.

Congratulations on getting through! This is exactly why I always recommend people try multiple approaches when dealing with EDD. Your situation is a perfect example of how these "invisible" flags can keep claims stuck indefinitely. The address mismatch issue is super common - EDD's system is very strict about verifying identity, especially after all the fraud issues they had during the pandemic. For anyone else reading this, make sure to update your address with both EDD AND your employer if you've moved recently, as mismatched information between these sources is one of the most frequent causes of claim delays. Glad you got it sorted out and thanks for updating us!

Hassan, I've been in a similar situation and understand how stressful this can be. Based on what Wesley shared about the glitch affecting late March to mid-April certifications, it sounds like you're caught up in a known system issue. Here's what I'd recommend: 1) Keep certifying every two weeks even without payments - this ensures you won't lose benefits when the issue is resolved, 2) Try the "Contact EDD" messaging feature in your online account as an alternative to calling, 3) Document everything with screenshots of your certifications and account status, and 4) If you're facing financial hardship, consider requesting expedited payment. The backpay should come through once they fix the glitch, but staying proactive with multiple contact methods gives you the best chance of getting this resolved sooner. Hang in there - you're definitely not alone in this! 💪

Hassan, I went through something very similar earlier this year! The key things that helped me were: 1) Using the "Ask EDD" feature in your online portal - I got a response in about 5 days vs never getting through by phone, 2) Screenshotting every single certification page before submitting (saved me when they claimed I never certified), and 3) Setting up text/email alerts in your account settings so you don't miss any updates. The glitch Wesley mentioned explains a lot - I had friends affected by the same timeframe. Keep certifying no matter what, document everything, and try multiple contact methods. The backpay will come through! This community has been such a lifesaver for navigating EDD's chaos. You've got this! 💪

I went through this exact same confusion when I was on SDI earlier this year! The difference between UI and SDI certification really isn't explained well anywhere. One thing I'd add is that you can also check your claim balance and payment history in the SDI Online portal even if you don't see certification options - this helped me keep track of where I was in my claim period. Also, if your recovery ends up being shorter than the 10 weeks your doctor estimated, make sure to contact them to close your claim early. I made the mistake of not doing this and it created some complications later. The whole system really needs better user guidance, but at least now you know you're not missing anything important!

One thing that might help ease your worries is to take a screenshot or photo of your SDI Online account showing that there's no certification option available. This way, if there are ever any questions later about whether you missed a certification deadline, you have documentation that the option simply wasn't there. I learned this trick from dealing with other government benefit systems - always document what you're seeing (or not seeing) in case you need to prove it later. Also, make sure your contact information is up to date in your account, especially your mailing address and phone number, since that's how they'll reach you for any continued claim forms or other important notices.

Bruh, EDD is straight up ghosting you 👻 Time to slide into their DMs (aka blow up their phone lines) 📞💯

I'm so sorry you're going through this - it's incredibly stressful when your disability payments just stop without explanation. A few things that have helped me and others I know: First, definitely call the SDI phone line (1-800-480-3287) as soon as possible. I know the hold times are brutal, but getting a human on the line is crucial. When you do get through, ask them to check for any "stops" or "holds" on your claim and get specific details about what triggered it. Also, log into your SDI Online account if you haven't already - sometimes there are pending issues or required actions that don't get mailed but show up there. Look for anything under "Inbox" or "Notifications." One thing that's not obvious: sometimes your doctor needs to submit updated medical certification, and EDD doesn't always send clear notices about this. If your original certification period is ending, that could be why payments stopped. Document everything - dates of calls, names of representatives you speak with, reference numbers. This will help if you need to escalate or file an appeal later. Hang in there - these issues usually get resolved, it just takes persistence and patience (I know, easier said than done when you're depending on these payments). Keep us updated on how it goes!