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- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had this exact same error last week! What finally worked for me was logging out completely, waiting about 30 minutes, then logging back in using an incognito/private browser window. Something about the session data getting corrupted was causing the E 318 error. Also make sure you're not using any browser extensions that might interfere with the form submission - I had to disable my ad blocker temporarily. Hope this helps and you get it sorted soon!
This is really helpful! I never would have thought about browser extensions causing issues. I have a bunch of them running - definitely going to try disabling them and using incognito mode. The 30 minute wait time tip is interesting too. Did you have to start your application over from scratch or did it save your progress?
I just went through this nightmare last month! ERROR E 318 drove me absolutely crazy. What finally worked for me was a combination of things: 1) Called my bank to make sure there were no fraud alerts on my account (apparently the SDI system sometimes triggers these), 2) Used a completely different email address than the one I initially tried with, and 3) Made sure I was filling out the form during off-peak hours (like early morning or late evening when their servers aren't as overloaded). The whole process took me about 2 weeks to figure out, but once I got past that error, the rest went smoothly. Don't give up - you'll get through this!
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wait so did you QUIT your job or are you still employed just with fewer hours? thats gonna make a huge difference for eligibility
I'm still employed, just with reduced hours. My employer couldn't accommodate my full previous schedule with my medical restrictions, so they reduced my hours and changed my position temporarily. I didn't quit.
thats good! partial unemployment is definitely a thing. just make sure u tell EDD exactly that situation and that u are willing and able to work more hours but cant due to employer limitations not just ur medical stuff
I think I'm in the exact same boat as you! Was on disability after surgery, now back part time. Did you end up applying for UI? I'm curious how it went because I'm considering doing the same thing!
I just submitted my application yesterday actually! I'll definitely update this thread once I hear anything. From the advice here, I'm expecting it might take several weeks to get a determination.
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I've been in this exact situation! After weeks of frustration, I discovered that calling the Spanish language line (1-800-326-0404) even if you don't speak Spanish can sometimes get you through faster. When they answer, just politely explain that you need English assistance and they'll usually transfer you to an English-speaking rep. The wait times are often shorter because fewer people know about this option. Also, try calling on Wednesdays or Thursdays - I noticed Mondays and Fridays are absolutely brutal. Hang in there, Miguel! The system is broken but you'll eventually get through. 🤞
Wow, I never knew about the Spanish line trick! That's actually genius. I've been banging my head against the wall trying the main number for weeks. Definitely going to try this tomorrow along with the Wednesday/Thursday timing tip. Thanks for sharing this - you might have just saved my sanity! 😅
This is brilliant advice! I had no idea about calling on specific days of the week making a difference. The Spanish line tip is something I never would have thought of either. I've been stuck in this same cycle for about 3 weeks now and getting more frustrated each day. Going to try both the disability line that @RaviSharma mentioned and your Spanish line trick. Between those two options plus timing it right, hopefully one of them will finally work! Really appreciate everyone sharing what's actually worked for them instead of just complaining. 🙏
I just went through this same ordeal last month and finally broke through! Here's my winning strategy: Download an auto-dialer app (I used "Auto Redial" on Android) and set it to call the main EDD number every 30 seconds starting at 7:58 AM. I know it sounds excessive, but I got through on attempt #73 after 2 hours. Also, once you're in the phone tree, press 1 for English, then 1 again for UI claims, then 2 for existing claims, then 4 for claim questions. This specific sequence seemed to have shorter hold times than other options. Most importantly - DON'T HANG UP even if you're on hold for 2+ hours. I made that mistake twice and had to start over. The reps are actually really helpful once you get through, so it's worth the wait. Stay strong! 💪
This is exactly the kind of detailed strategy I needed! The auto-dialer app idea is genius - I can't believe I've been manually redialing this whole time like a caveman 😅. And thanks for the specific button sequence, that's super helpful. I'm definitely going to try this approach starting tomorrow morning. 73 attempts sounds brutal but honestly if it works, it's better than the endless frustration I've been dealing with. Really appreciate you taking the time to share the exact steps that worked for you! 🙏
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Ugh, the EDD is such a mess rn. I've been waiting on my claim for months. Good luck, OP!
Same boat here. It's like they're playing games with our lives 🙄
Hey OP, what exactly is the issue with your supplementary certificate? Did you not receive it, or are you having trouble filling it out?
Gotcha. For any sections you're unsure about, call EDD and ask for clarification. Better to get it right than risk delays!
@Connor O'Neill Which specific sections are giving you trouble? I just went through this process a few months ago and might be able to help you figure out what info they're looking for. Also, if you're missing documents they're asking for, you can usually write "Will provide upon request" or "Not available" and explain why in the margins.
Rebecca Johnston
One more thing - when you log into SDI Online using your existing account, check to make sure your contact information and payment preference is current. EDD often defaults to using your old debit card information from UI claims unless you specifically update it to direct deposit for your SDI claim. You'll need to update this separately within the SDI Online system, even if you already had direct deposit set up for unemployment.
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KingKongZilla
•Thank you! I definitely want direct deposit instead of using their debit card. I'll make sure to update that right away. Appreciate all the helpful advice!
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Cedric Chung
Just went through this exact same situation a few months ago! You're right to be confused - the whole system is pretty unclear about this. Your existing ID.me account from unemployment will work perfectly for disability claims. When you log into the Benefit Programs Online portal, you'll see both UI Online and SDI Online options. Click SDI Online to access your disability claim info. The deposit to your old EDD card is probably your first SDI payment - they automatically use the same payment method from your previous claim unless you change it. Once you're in SDI Online, definitely switch to direct deposit if you prefer that over the debit card. The key thing is don't create a new ID.me account - that'll just cause headaches!
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