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Malik Davis

EDD Continued Claim Certification missing from inbox - Help!

Hey everyone, I'm having trouble with my unemployment claim. The system is telling me to submit the Continued Claim Certification, but I can't find it anywhere in my inbox. Has anyone else experienced this? Any ideas on what I should do? I'm getting worried about missing my certification deadline.

Ugh, classic EDD nonsense. 🙄 I've been there before. Have you tried logging out and back in? Sometimes the system glitches and doesn't show everything.

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Yeah, I've tried that a few times. No luck so far. It's so frustrating!

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Maybe try clearing your browser cache too. That worked for me once when I couldnt see my stuff.

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Thanks, I'll give that a shot. Fingers crossed 🤞

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds sketchy. Is this legit? $20 seems steep just to make a phone call.

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I get the skepticism, but it's totally legit. Saved me hours of frustration. The $20 was worth it to actually talk to someone and get my issue resolved.

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How long did you have to wait after using the service?

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Not long at all. Maybe 30 minutes? Way better than the hours I spent trying to get through on my own.

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Here's what you need to do: 1. Check your spam folder. Sometimes EDD emails end up there. 2. Look under the 'History' tab on your EDD account. Old certifications might be there. 3. If you still can't find it, call EDD directly. Be prepared to wait on hold for a while. 4. While waiting, gather all your employment info for the weeks you need to certify. 5. If you can't get through, try calling right when they open or just before closing. 6. As a last resort, you can try to submit a written certification by mail. Remember, missing a certification can mess up your claim, so don't give up! Keep trying until you get it sorted out.

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Wow, thank you so much for this detailed response! I'll definitely try all of these steps. Really appreciate the help! 💯

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This is great advice. I'd add: document EVERYTHING. Every call, email, letter. It might come in handy later.

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have u checked ur UI online account? sometimes the cert is there even if u dont get an email

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I swear, dealing with EDD is like playing a game where the rules keep changing and no one tells you. 🤡 Good luck, OP!

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Lol for real tho. EDD should come with a user manual and a therapist 😂

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This happened to me last month. Turns out my claim had expired and I needed to file a new one. Might be worth checking if that's your situation too.

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Oh man, I didn't even think of that. How do I check if my claim has expired?

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Log into your UI Online account and look for your claim status. It should show the start and end dates. If it's ended, you'll need to file a new claim.

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idk if this helps but I had a similar issue. turned out there was a glitch in my account that was fixed after I called. took forever to get through tho 😫

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I had this exact same issue a few weeks ago! Here's what ended up working for me: Go to your UI Online account and click on "Claim History" instead of looking in your inbox. Sometimes the certification form shows up there even when it's not in your messages. Also, try using a different browser or device - I found mine when I switched from my phone to my laptop. If all else fails, you can actually certify over the phone by calling the EDD phone number (1-866-333-4606) and using their automated system. It's not ideal, but it works if you're running out of time before your deadline. Don't panic - there are ways to get this sorted! 🙏

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This is super helpful! I'm dealing with a similar situation right now. Quick question - when you called the automated system, did you need any specific information beyond the usual stuff like SSN and claim details? And how long did the phone certification process take? Thanks for sharing this workaround! 🙌

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@Dana Doyle This is exactly what I needed to hear! I ve'been stressing about this all morning. I m'definitely going to try the Claim History section first - never thought to look there. And good to know about the phone option as a backup. You re'a lifesaver! 🙏

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