UI Claim Stuck: System Says Reopen Claim When Trying to Certify Weekly

Ugh, I had the same problem last month. It's so frustrating! Have you tried calling the unemployment office? Sometimes they can fix it on their end.

This happened to me too! Turns out my benefit year had ended, and I needed to file a new claim. Check if that might be your issue.

Have you checked your inbox on the unemployment website? Sometimes they send messages there about issues with your claim that need to be addressed.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/CEPETxZdo9E

Here's what you need to do to reopen your claim: 1. Log into your account on the unemployment website 2. Look for an option that says "Reopen Claim" or something similar 3. Follow the prompts and answer all questions carefully 4. Submit the reopened claim 5. Wait for it to process (can take a few days) 6. Once processed, you should be able to certify again If you run into any issues during this process, take screenshots and document everything. It'll help if you need to call and explain the problem to a rep. Also, make sure you're still eligible for benefits. Sometimes claims need to be reopened because your benefit year ended or your circumstances changed. Hope this helps! Let us know how it goes.

am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get our benefits? 🙄 the system is broken af

Quick question - have you had any gaps in your certifications? Sometimes if you miss a week or two, it can trigger the system to think you need to reopen your claim.

Friendly reminder to everyone: ALWAYS KEEP COPIES OF EVERYTHING YOU SUBMIT TO THE UNEMPLOYMENT OFFICE. It's saved my butt more than once when dealing with issues like this.

have u tried using the mobile app? sometimes it works better than the website for some reason 🤷‍♂️