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EDD online: Can't reopen claim or certify weeks - help!

Hey everyone, I'm having trouble reopening my unemployment case online. The option to reopen isn't showing up, and I don't have any weeks available to certify in my account. Has anyone else experienced this? Any ideas on what I should do?

Tom Maxon

I found a way to solve reopening unemployment claim online, watch this: https://www.youtube.com/watch?v=147a3RFtO-c

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Grace Johnson

Ugh, I've been there. The online system can be such a pain sometimes. Have you tried calling them? It might be faster to get it sorted out over the phone.

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Aurora St.Pierre

I've tried calling but can never get through. It's so frustrating! 😤

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Jayden Reed

Pro tip: call right when they open. I got through after only 30 minutes on hold last week.

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Nora Brooks

lol good luck with that. i've been trying to call for weeks and nada

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Eli Wang

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/0UZGuPWGErg

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Cassandra Moon

Sounds too good to be true. Is this legit?

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Eli Wang

Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.

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Zane Hernandez

How long did you have to wait for the callback?

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Eli Wang

It took about 2 hours for me, but I've heard it can vary. Still better than trying to call yourself all day!

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Genevieve Cavalier

Have you checked if your benefit year has ended? That could be why you're not seeing the option to reopen or certify. You might need to file a new claim.

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Ethan Scott

The EDD website is such a joke. 🤡 They need to hire some decent programmers and fix this mess. We're all out here struggling and they can't even make a functional website.

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Lola Perez

Preach! 🙌 It's like they're stuck in the 90s or something

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Nathaniel Stewart

To be fair, they've been dealing with unprecedented volume. But yeah, the site could use some serious upgrades.

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Riya Sharma

Here's what you need to do: 1. Check your benefit year end date. If it's passed, you'll need to file a new claim. 2. If your benefit year isn't over, try clearing your browser cache and cookies, then log in again. 3. If that doesn't work, use a different browser or device. 4. Still no luck? You'll need to contact EDD directly. Use the UI Online message center or try calling. 5. Be persistent! Sometimes it takes multiple attempts to get through. Remember, if you've earned wages since your last claim, you might need to reapply even if your benefit year isn't over. The system should prompt you to do this, but it doesn't always work correctly. Good luck!

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Aurora St.Pierre

Thank you so much for this detailed response! I'll give these steps a try.

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Santiago Diaz

This should be pinned at the top of the subreddit tbh

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Millie Long

have u tried turning it off and on again? 😂

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KaiEsmeralda

lmao if only it were that simple

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Debra Bai

I'm in the same boat. Been trying to reopen my claim for weeks now. This whole system is a dumpster fire. 🔥

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