EDD online: Can't reopen claim or certify weeks - help!
Hey everyone, I'm having trouble reopening my unemployment case online. The option to reopen isn't showing up, and I don't have any weeks available to certify in my account. Has anyone else experienced this? Any ideas on what I should do?
20 comments
Tom Maxon
I found a way to solve reopening unemployment claim online, watch this: https://www.youtube.com/watch?v=147a3RFtO-c
0 coins
Write a comment...
Grace Johnson
Ugh, I've been there. The online system can be such a pain sometimes. Have you tried calling them? It might be faster to get it sorted out over the phone.
0 coins
Aurora St.Pierre
I've tried calling but can never get through. It's so frustrating! 😤
0 coins
4M
Jayden Reed
Pro tip: call right when they open. I got through after only 30 minutes on hold last week.
0 coins
4M
Nora Brooks
lol good luck with that. i've been trying to call for weeks and nada
0 coins
3M
Write a comment...
Eli Wang
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/0UZGuPWGErg
0 coins
Cassandra Moon
Sounds too good to be true. Is this legit?
0 coins
4M
Eli Wang
Yeah, it's legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
0 coins
4M
Zane Hernandez
How long did you have to wait for the callback?
0 coins
3M
Eli Wang
It took about 2 hours for me, but I've heard it can vary. Still better than trying to call yourself all day!
0 coins
3M
Write a comment...
Genevieve Cavalier
Have you checked if your benefit year has ended? That could be why you're not seeing the option to reopen or certify. You might need to file a new claim.
0 coins
Write a comment...
Ethan Scott
The EDD website is such a joke. 🤡 They need to hire some decent programmers and fix this mess. We're all out here struggling and they can't even make a functional website.
0 coins
Lola Perez
Preach! 🙌 It's like they're stuck in the 90s or something
0 coins
3M
Nathaniel Stewart
To be fair, they've been dealing with unprecedented volume. But yeah, the site could use some serious upgrades.
0 coins
3M
Write a comment...
Riya Sharma
Here's what you need to do: 1. Check your benefit year end date. If it's passed, you'll need to file a new claim. 2. If your benefit year isn't over, try clearing your browser cache and cookies, then log in again. 3. If that doesn't work, use a different browser or device. 4. Still no luck? You'll need to contact EDD directly. Use the UI Online message center or try calling. 5. Be persistent! Sometimes it takes multiple attempts to get through. Remember, if you've earned wages since your last claim, you might need to reapply even if your benefit year isn't over. The system should prompt you to do this, but it doesn't always work correctly. Good luck!
0 coins
Aurora St.Pierre
Thank you so much for this detailed response! I'll give these steps a try.
0 coins
4M
Santiago Diaz
This should be pinned at the top of the subreddit tbh
0 coins
3M
Write a comment...
Millie Long
have u tried turning it off and on again? 😂
0 coins
KaiEsmeralda
lmao if only it were that simple
0 coins
3M
Write a comment...
Debra Bai
I'm in the same boat. Been trying to reopen my claim for weeks now. This whole system is a dumpster fire. 🔥
0 coins
Write a comment...