EDD: Can't find option to reopen claim from Feb 9th - Help!
Hey everyone, I'm having trouble with my unemployment claim. I need to reopen it starting from February 9th, but I can't find the option to do that on the website. Has anyone else run into this issue? Any advice on how to proceed?
19 comments
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Ava Thompson
Ugh, I feel your pain. The EDD website is such a mess. Have you tried calling them? Sometimes thats the only way to get things done.
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Dmitry Ivanov
•I've been trying to call for days but can't get through. It's so frustrating!
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Miguel Herrera
•Pro tip: call right when they open. I got through after only 30 minutes on hold that way.
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Zainab Ali
•lol good luck with that. i've been calling for weeks and nada 🤡
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Connor Murphy
I had the same issue last month. Here's what worked for me: 1. Log out and clear your browser cache 2. Log back in and go to the 'Manage Claim' section 3. Look for a 'Reopen Claim' button (it might be hidden) 4. If you still can't find it, try using a different browser If none of that works, you might need to call them directly. Hope this helps!
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Dmitry Ivanov
•Thanks for the detailed steps! I'll give this a try and report back.
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Yara Nassar
•This is solid advice. worked for me too 💯
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StarGazer101
Have you checked if there are any system maintenance or updates going on? Sometimes they disable certain features during those times.
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Keisha Jackson
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Paolo Romano
•Sounds sketchy. Is this legit?
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Keisha Jackson
•Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
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Amina Diop
•How long did it take to get through using this service?
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Keisha Jackson
•It took about 2 hours for me, but I didn't have to sit there listening to hold music. They just called me when an agent was on the line.
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Oliver Schmidt
idk why they make this so complicated. its like they dont want us to get our benefits 🙄
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Natasha Volkov
•Preach! 🙌 The whole system needs an overhaul.
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Javier Torres
Have you tried reaching out to your local assemblymember or state senator? Sometimes their office can help push things through with EDD.
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Dmitry Ivanov
•I hadn't thought of that. How do I find out who my representatives are?
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Javier Torres
•Just google '[your city] state representatives' and you should find the info. Good luck!
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Nia Jackson
@Dmitry Ivanov I went through this exact same issue a few weeks ago! The "Reopen Claim" option is really hard to find - it's usually buried in the UI Messages section or sometimes shows up under "Claim History" depending on your claim status. Also, make sure you're looking on the right date - sometimes there's a delay before the system allows you to reopen for a specific week. If you're still stuck after trying Connor's browser steps, the phone route really is your best bet. Hang in there! 💪
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