EDD claim reopening fails - blank page & no weeks to certify. Help!
Hey everyone, I'm in a bit of a pickle here. I got laid off last month due to downsizing and now I'm trying to get my unemployment benefits. The problem is, I can't seem to reopen my claim online. Every time I click the link to reopen, it just takes me to a blank page. And to make matters worse, there aren't any weeks available for me to certify. I've been unemployed for a few weeks now and I really need to get this sorted out. Has anyone else run into this issue? Any advice on how to request certification for the weeks I've missed?
23 comments
Tom Maxon
I found a way to solve EDD claim reopening issues online, watch this: https://www.youtube.com/watch?v=qk315s1T3MQ
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Chloe Boulanger
Ugh, I feel your pain. The EDD website is a total nightmare. I had a similar issue last year and it took me forever to get it resolved. Have you tried calling them directly? It's a pain, but sometimes it's the only way to get things done.
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Noah Ali
I've been trying to call but it's impossible to get through. It's so frustrating!
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James Martinez
Pro tip: call right when they open. Like, set an alarm and everything. Sometimes you can get through if youre one of the first callers of the day.
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Olivia Harris
Calling is useless. I tried for weeks and never got through. The system is broken af 🤬
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Alexander Zeus
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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Alicia Stern
Sounds too good to be true. Has anyone else tried this?
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Gabriel Graham
$20 just to talk to someone? That's ridiculous. The government should do better.
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Alexander Zeus
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration.
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Drake
Can you give more details about how it works? Is it legit?
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Alexander Zeus
Yeah, so basically you go to their website, choose the EDD line, pay, and then they start calling. When they get a real person, your phone rings and you're connected. It took about 2 hours for me, but I didn't have to do anything during that time.
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Sarah Jones
Here's what you need to do: 1. Keep trying the online system. Sometimes it works if you try at odd hours like 3 AM. 2. If that fails, you NEED to call. Yes, it's a pain, but it's the only way to fix certain issues. 3. When you call, have all your info ready: SSN, last employer details, dates of employment, etc. 4. Be persistent. If you can't get through, keep trying. It took me 47 calls once, but I finally got through. 5. Consider reaching out to your local assembly member's office. They can sometimes intervene on your behalf. 6. Document everything. Keep a log of all your attempts to contact EDD. 7. Check your spam folder regularly. Sometimes important EDD emails end up there. Hang in there. The system is frustrating, but don't give up. You'll get it sorted eventually!
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Noah Ali
Thank you so much for this detailed response! I'll definitely try calling at odd hours and reaching out to my assembly member.
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Sebastian Scott
This is solid advice. I'd add: if you do get through, be super nice to the rep. They deal with angry people all day and being kind can go a long way.
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Emily Sanjay
have u tried clearing ur browser cache and cookies? sometimes that helps with the blank page issue
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Jordan Walker
I'm in the exact same boat rn. Been trying to reopen my claim for weeks. This whole system is a joke. Good luck, OP. Let us know if you figure it out!
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Noah Ali
Thanks, will do! Fingers crossed we both get this sorted soon.
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Natalie Adams
Hot take: maybe this is a sign to look for a new job instead of relying on unemployment? Just saying... 🤷♂️
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Elijah O'Reilly
Wow, way to be insensitive. People need to eat while they're job hunting, you know.
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Natalie Adams
Just keeping it real. Unemployment isn't meant to be a long-term solution.
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Noah Ali
Trust me, I'm looking for work too. But I paid into this system and need the support while I search.
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Amara Torres
PSA: If anyone else is struggling with EDD issues, there's a really helpful Facebook group called 'EDD Unemployment Help'. Lots of good info and people sharing their experiences.
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Olivia Van-Cleve
Thanks for the tip! Just joined the group. 👍
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