EDD website glitch: Blank page when trying to file new claim after making too much on last certification
Hey everyone, I'm having trouble filing a new claim on the unemployment website. When I try to certify, it says there are no weeks available (probably because I made too much money last time to qualify). But when I click the link to file a new claim, it just takes me to a blank page with a weird web address. Has anyone else run into this? Any ideas on how to fix it or who I should contact?
22 comments
Sarah Ali
Ugh, the EDD website is such a nightmare! I had a similar issue last month. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird glitches like this.
0 coins
Megan D'Acosta
Thanks for the suggestion! I'll give that a try and see if it helps. Fingers crossed 🤞
0 coins
5M
Ryan Vasquez
Clearing cache worked for me too! EDD really needs to get their act together and fix these website issues 🙄
0 coins
5M
Write a comment...
Avery Saint
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI
0 coins
Taylor Chen
Sounds too good to be true. Is this legit? Has anyone else tried it?
0 coins
5M
Avery Saint
Yep, it's legit! I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo.
0 coins
5M
Keith Davidson
I've used it twice now. Worked both times. Beats sitting on hold all day!
0 coins
5M
Write a comment...
Ezra Bates
Have you tried using a different browser? Sometimes the EDD site acts up with certain browsers. I had better luck using Firefox instead of Chrome.
0 coins
Write a comment...
Ana ErdoÄŸan
This happened to me last year. Turns out my claim had expired and I needed to file a new one. But the system was glitchy and wouldn't let me. I ended up having to call them (which was a nightmare) to get it sorted out. Good luck!
0 coins
Megan D'Acosta
Oh man, I hope I don't have to call. Did you just keep trying until you got through?
0 coins
5M
Ana ErdoÄŸan
Yeah, it took me like 3 days of constant redialing. It was awful. But once I got through, the rep was able to fix it pretty quickly.
0 coins
5M
Write a comment...
Sophia Carson
Here's what I'd recommend: 1. Try a different browser or device 2. Clear your cache and cookies 3. Check if you have any browser extensions that might be interfering 4. Make sure your internet connection is stable 5. Try accessing the site during off-peak hours (early morning or late night) 6. If all else fails, you'll probably need to call EDD directly If you do end up needing to call, be prepared for a long wait. Have all your info ready (SSN, past employer details, etc.) and try to call right when they open for the best chance of getting through. Hope this helps!
0 coins
Megan D'Acosta
Wow, thanks for the detailed advice! I'll work through this list and see if I can get it sorted.
0 coins
5M
Elijah Knight
This is great info. Saving this for later just in case I run into issues too!
0 coins
5M
Write a comment...
Brooklyn Foley
lol welcome to the wonderful world of EDD 🤡 where nothing works and we're all just clowns trying to get our benefits 🎪
0 coins
Jay Lincoln
fr fr 💯 EDD got us jumping through hoops like circus animals
0 coins
5M
Jessica Suarez
I'm in this comment and I don't like it 😂
0 coins
5M
Write a comment...
Marcus Williams
Have you checked your inbox on the EDD website? Sometimes they send important messages there about your claim status or required actions. It's easy to miss if you're not looking for it.
0 coins
Write a comment...
Lily Young
Ive been dealing with edd for over a year now and let me tell you, its a complete disaster. my advice? document EVERYTHING. take screenshots, write down who you talk to on the phone, save all emails. youll need it when they inevitably mess something up
0 coins
Megan D'Acosta
That's good advice, thanks. I'll start keeping a log of everything.
0 coins
5M
Write a comment...
Kennedy Morrison
Hey OP, any updates? Were you able to file your claim?
0 coins
Megan D'Acosta
Not yet 😩 I've tried a few of the suggestions here but no luck so far. Might have to bite the bullet and try calling tomorrow.
0 coins
5M
Write a comment...