EDD Certification Button Missing After Reopening Claim - Help!

I found a way to solve missing unemployment certification button, watch this: https://www.youtube.com/watch?v=duP9tnAWtPE

Ugh, the EDD system is such a nightmare! I had a similar issue last year. Have you tried calling them? It's probably a glitch in their system.

This happened to me too! Turns out there was a flag on my account because of the gap between when I first opened it and when I tried to certify. You definitely need to talk to a rep to get it sorted out.

Have you checked your UI Online inbox? Sometimes they send messages there about claim issues that prevent certification.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Here's what you need to do: 1. Document everything: Write down when you first opened your claim, when you got laid off, and when you tried to certify. 2. Check your UI Online account for any messages or alerts. 3. Try to recertify online one more time, just in case it was a temporary glitch. 4. If that doesn't work, you NEED to speak with a rep. Use the contact page on the EDD website to request a callback. 5. While waiting for a callback, prepare a list of questions and have all your employment docs ready. 6. If you don't hear back within a week, try calling again or consider using a paid service to get through. 7. Once you talk to someone, ask them to explain why the certification button disappeared and what steps you need to take to prevent this in the future. Good luck! The system is a mess, but persistence pays off. 💪

have u tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out and back in can fix weird glitches on the EDD site.

OP, what industry do you work in? There might be specific programs or resources available depending on your field.

This whole system is rigged against us, I swear. They make it so hard to get benefits on purpose. 😤

Hey, has anyone else noticed that the EDD website is super slow lately? Wonder if that's related to OP's issue...