Just wanted to give you a heads up that when the card DOES arrive, you have to activate it immediately!! I made the mistake of waiting a couple days to activate mine because I was busy, and it triggered some kind of security protocol where I had to verify my identity AGAIN. Such a headache! Also make sure to create your Money Network online account right away so you can track your balance and payments.

UPDATE: I decided to try that Claimyr service someone mentioned and actually got through to a UC agent! The agent confirmed my card was mailed on January 7th (not the 4th when I was approved). She said there was a backlog of card requests and that's why it took a few extra days to actually send it. According to her, I should receive it by tomorrow or Friday at the latest. She also helped me set up direct deposit for future payments so I won't have to deal with this card stress again! Thanks everyone for your help!

Update on your options: 1. Continue with new claim - This is simplest but you'll lose that one week's payment permanently. 2. Appeal the new claim - File an appeal explaining the misunderstanding about your employment status as an educational employee. Include documentation showing your regular employment pattern and return date. 3. Contact UC directly - Explain that as an educational employee with reasonable assurance of returning to work, you mistakenly indicated a new separation when you should have reported continuing employment with zero earnings. Option 3 is fastest if you can reach them. If you decide to continue with the new claim, make sure to answer correctly going forward - always indicate you're employed but with zero earnings during non-work periods.

Just wanted to update that I got through to PA UC today using Claimyr after trying for 3 days on my own. The agent explained exactly what others here said - for educational employees, we should report still being employed but with zero earnings during scheduled breaks. She was able to fix my claim and release my payment for the missed week! So relieved.

I had a similar situation last year where my base period was missing an entire quarter of wages (about $12,000 worth). I filed the wage protest and kept receiving my original benefit amount while they reviewed everything. When they approved it about 5 weeks later, they increased my weekly benefit AND paid me the difference for all the weeks I'd already claimed at the lower amount. Make sure you have documentation for EVERYTHING. I included: - All paystubs - W2 forms - Letter from my employer confirming dates and wages - Copy of my work schedule showing regular hours Be super thorough with your evidence and it should go smoothly without interrupting your current payments.

UPDATE: I was able to get through to a UC rep using that Claimyr service someone recommended. The agent confirmed that filing a wage protest using form UC-1921W will NOT stop my current benefits while they review my missing wages. She also said I should expect it to take 4-6 weeks for processing. I'm gathering all my paystubs now and will submit everything tomorrow. Thank you everyone for your help! What a relief to know I won't lose my current payments while waiting for the correction.

mines still not there wtf this is so unfair

UPDATE: For anyone else checking this thread with the same issue - my payment hit my Money Network card this morning, only one day later than usual. So it was just a processing delay like everyone suggested!

My cousin works in IT and she says clearing cache only works like 10% of the time when websites have problems. It's just what they tell people to get them off the phone. I had something similar happen last year but it was the blue payment history section that disappeared. They fixed it eventually but took like 2 weeks.

Update: PA UC just posted on their official Twitter that they're aware of the dashboard display issues affecting the progress bars. They expect it to be resolved by next Tuesday's maintenance. In the meantime, all claim information can be accessed through the individual menu options rather than the dashboard.