Pennsylvania Unemployment
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- DO post questions about your issues.
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
PAUC 2FA codes not coming through - emails disappearing?
Hey everyone, I'm having a really frustrating issue with logging into my account. I can't seem to get the 2FA code to come through. I've tried both text and email, but nothing's showing up. The weird thing is, I did see two emails arrive in my inbox for a split second, but they disappeared before I could even click on them. Has anyone else experienced this? Any ideas on what might be going on or how to fix it?
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UI Claim Stuck: System Says Reopen Claim When Trying to Certify Weekly
Hey everyone, I'm having trouble with my unemployment claim. When I try to do my weekly certification, the system tells me I need to reopen my claim. Has anyone else run into this issue? Any advice on how to handle it?
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Friendly reminder to everyone: ALWAYS KEEP COPIES OF EVERYTHING YOU SUBMIT TO THE UNEMPLOYMENT OFFICE. It's saved my butt more than once when dealing with issues like this.
Need help resolving 2 issues on my UC claim - can't reach anyone!
Hey everyone, I'm having some issues with my unemployment claim and I'm not sure what to do. I've got two problems that need to be resolved, but I can't seem to get through to anyone on the phone. Has anyone else been in this situation? Any advice on how to actually talk to a real person?
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Pro tip: if you can't get through on the phone, try their social media. Sometimes they respond faster there.
PA UC hearing wait times in Feltonville - anyone know current timeline for phone hearings?
I got a notice of determination that I disagree with on my PA unemployment claim, so I filed an appeal last week. I'm in the Feltonville area and requested a phone hearing since I don't have reliable transportation right now. Has anyone gone through the appeals process recently who can tell me what kind of wait I'm looking at? My situation is pretty straightforward - no employer contesting anything (I was laid off after my contract ended, but there was a miscommunication about my last day that caused problems). I'm stressing about finances and trying to figure out if I should be planning for 2 weeks or 2 months without benefits while this gets resolved. Anyone have recent experience with PA UC hearings in this area?
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PA UC telephone nightmare - tried calling for 2 weeks with no luck
Been calling PA unemployment since the day after Thanksgiving and it's IMPOSSIBLE to reach anyone! Either get a busy signal or that annoying message saying 'we're experiencing high call volume' before it hangs up on me. I've tried calling right when they open at 8am, tried midday, even tried Friday afternoons. Nothing works! My claim has an 'unresolved issue' that's preventing payment and the online portal just says to call. How is anyone supposed to survive when you can't even talk to someone about your benefits? Does anyone know a direct number or better time to call that actually works?
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I experienced something similar last year and discovered it was because I'd accidentally entered my previous employer's information incorrectly. The mistake caused an automatic flag in the system that required manual review. It might be worth checking if there could be any mistakes in your application that triggered the unresolved issue. Sometimes even small discrepancies between what you reported and what your employer reported can cause these issues.
That's a good point - I'll double check all my employer info. I did work for two different companies last year, so maybe there's confusion about which one laid me off.
This system is absolutely rigged against people . I scheduled an appointment to go to career link to meet with a uc rep. They have had listed open issue for two months. I was told at office the person handling my claim may be on a leave of absence and if so they don’t assign to anyone else. I was also told they are an insurance company and are not in the business to pay people. So my claim may be held up because the rep is trying anything they can to screw me out of my benefits. I will be heading to my state reps office next week. The state needs to step up and put a stop to this garbage.
Ashley Simian
This might sound crazy, but check your phone's blocked numbers list. I once accidentally blocked the number that was sending me 2FA codes and couldn't figure out why I wasn't getting them for weeks! 🤦♂️
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Axel Far
AuthorOh man, I never would have thought of that! I'll definitely check. Thanks for the tip!
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Oliver Cheng
Okay, so I've dealt with this exact issue before, and here's what I found out: 1. Email filters: Some email providers have aggressive filters that can automatically move or delete certain types of messages. Check your email settings and look for any rules that might be affecting these messages. 2. Server issues: Sometimes the problem is on their end. The 2FA system might be having temporary issues. 3. Browser extensions: If you're using any browser extensions, especially ad blockers or privacy tools, they might be interfering with the 2FA process. 4. Time sync: Make sure your device's time is correctly synced. 2FA codes are time-sensitive, and if your device's clock is off, it can cause issues. 5. Alternative 2FA methods: If they offer alternative 2FA methods (like an authenticator app), try switching to that instead of email or SMS. 6. Clear browser data: As someone else mentioned, clearing your cache and cookies can sometimes resolve weird login issues. 7. Try a different device: If possible, try logging in from a completely different device to see if the problem persists. If none of these work, you'll probably need to contact their support team. Good luck!
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Axel Far
AuthorWow, thank you so much for this detailed response! I'll work through this list and see if any of these solve the problem. Really appreciate you taking the time to write all this out!
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Taylor To
This is gold 💯 Saving this for future reference!
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