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It's ridiculous how they constantly change these requirements without properly notifying people! I wish they would just UPDATE THEIR WEBSITE with clear instructions instead of making us all panic and figure it out through trial and error. My claim was under review for the same reason but just got approved today (after 9 days of stress and checking the portal constantly). This is my livelihood they're messing with!!!
I just checked the official PA UC website to make sure I had accurate information. Here's what it says about seasonal workers: "Claimants with a definite recall date within 12 weeks from their last day of work may be exempt from work search requirements." The key word is "may" - they evaluate each case. Make sure your employer has actually registered your recall date with the UC system, not just told you verbally. That might be why some people are having their claims reviewed while others aren't.
Update on my previous comment - if your claim shows as approved but payments aren't processing, it could be what's called a "secondary review flag." These aren't visible to claimants in the portal but require a supervisor to manually release. Two specific things to try: 1. Ask specifically if there's a "payment authorization hold" or "secondary review flag" on your account when you call 2. Request an "escalation for hardship" due to potential eviction - this can move you up in the supervisor callback queue Also, continue filing your weekly claims WITHOUT FAIL during this waiting period. Missing even one week can create additional delays.
Just an update - I contacted both my state rep AND used Claimyr to get through to an agent. The combination worked - got my backpay last week. OP, don't give up - just keep pushing from multiple angles. The system is designed to be difficult but not impossible.
I just checked and mine finally came through too! That was stressful. I wish they'd put a notice on the website or something when these delays happen instead of leaving everyone panicking and jamming up the phone lines.
They'll NEVER do that because they don't care about us. If they actually communicated about delays, they might have to ADMIT there are problems with their precious system. I've been dealing with these random delays for almost 2 years and not ONCE have they ever posted any kind of notice. We're just supposed to sit here and stress while they take their sweet time with OUR MONEY.
this happened to me back in january too, always seems to happen when theres bad weather wonder if thats related?? my brother works at a bank and he says sometimes the ACH system gets backed up
Your brother is correct. The ACH (Automated Clearing House) system that processes direct deposits operates in batches. Weather events, high volume processing days, and technical issues can all cause delays. The PA Treasury processes the payments once your UC claim is approved, then it goes through the ACH system before hitting your bank. Delays can happen at any stage, but as long as your payment shows 'issued' in the portal, it's usually just a matter of waiting.
@commenter7 - Yes, Claimyr worked great for me! I was able to talk to an actual UC agent within about 25 minutes instead of calling for days and getting busy signals. It was worth it just to get my questions answered before my hearing. They just connect you directly to the PA UC phone queue without you having to redial a million times.
AstroAlpha
Thank you! That's a huge relief. I used Claimyr this morning and am currently waiting for a callback. Will update on how it goes for anyone else who runs into this same problem.
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AstroAlpha
UPDATE: Finally got through to someone! The rep said this was caused by me answering a job search question differently than previous weeks. Apparently the system flagged it as a potential issue but the rep said it wasn't actually a problem. She removed the flag on her end and helped me file my weekly claim right away over the phone. Payment should be processed normally! Thanks everyone for your help and advice!
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