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For your specific situation, I recommend organizing your appeal testimony in this order: 1. Begin by stating that your separation was NOT a voluntary quit but a termination after absences that were caused by necessitous and compelling reasons (homelessness and education) 2. Clearly establish the timeline: when you were hired, when you informed them of your housing/school situation, the specific dates of absence, and when/how you were terminated 3. Explain how each absence was directly related to your housing crisis or education requirements 4. Emphasize any attempts you made to notify them of absences Most importantly: appear at your hearing on time and be prepared for the employer to possibly bring attendance records or company policies about attendance. Good luck!
When I was waiting on my board appeal I had to apply for food stamps just to survive. Might be worth looking into while you wait. The county assistance office was actually pretty helpful in my case.
Based on your comments about having text messages from your supervisor approving your adjusted schedule, you absolutely should submit those to the Board ASAP. This is exactly the kind of evidence that can overturn a referee decision. Here's how to properly submit additional evidence: 1. Log into your PA UC dashboard 2. Go to the "Appeals" section 3. Select your pending Board appeal 4. Look for "Submit Additional Documentation" option 5. Upload screenshots of the text messages 6. Include a brief explanation of why these texts are relevant 7. Reference the specific finding in the referee decision that these texts contradict If you can't find this option online, you can also fax or mail copies to the Board of Review with your appeal number clearly marked on each page. This could make all the difference in your case!
THE PA UC SYSTEM IS LITERALLY DESIGNED TO CONFUSE PEOPLE!!! They WANT you to make mistakes so they can deny benefits!! I bet they're hoping you'll get frustrated and give up. This happened to me and they ended up putting an "open issue" on my claim for 6 WEEKS before finally paying me. The system is BROKEN by design!!!
UPDATE: Just wanted to let everyone know my payment went through fine! It was slightly reduced from what I expected (they deducted the Saturday I worked), but otherwise everything processed correctly. For anyone with the same issue - if your last day of work falls in your first claim week, just explain that in the box and you should be good.
Have you tried clearing your cache and cookies? Sometimes that helps with weird form issues. Also make sure your phone is fully updated. I had problems with the PA UC site until I updated my iOS. The appeal forms worked for me after that.
UPDATE: I finally got it working! For anyone else having this problem, the desktop site mode suggestion from @user2 worked perfectly. Had to check the 'Request Desktop Website' option in Safari and then the form submitted properly. Thank you all for the help!
Keisha Jackson
Regarding the double waiting week issue - that's definitely not normal. Even with a new benefit year, there should only be one waiting week per benefit year. I suspect there might be a system error where your claim status wasn't properly updated. For the overpayment, you really need to speak with a representative to get the details. It could be a retroactive determination based on wage verification, an employer protest, or even an identity verification issue. Without knowing what weeks they're claiming were overpaid, it's hard to determine the cause.
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StarGazer101
•Thanks for confirming the waiting week shouldn't be like this. I'm going to keep trying to reach someone and maybe try that service someone mentioned if I can't get through by the end of the week.
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Oliver Schmidt
My cousin works at the unemployment office (not in PA though) and she says their computers are super outdated and sometimes just generate errors like this. But you definitely need to address it either way because they won't just make it go away. Good luck!
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StarGazer101
•That actually makes me feel a little better - hoping it's just a system error. Thanks!
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