Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

They sent me a letter with the interview date/time about 2 weeks after my claim got flagged. The whole thing took about 5-6 weeks to resolve completely. And yes, I still had to call in to do the interview - they don't call you, you have to call them at the scheduled time using a special number they give you in the letter.

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Actually, that's not quite right. PA UC handles these two ways depending on the issue. For some investigations they send you a letter with a call-in number and PIN for a scheduled time. For others, an examiner will call YOU at the number on file. Make sure your phone number is updated in the system and that you answer calls from unknown numbers during this period. If you miss their call, it can significantly delay your case resolution.

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UPDATE: I finally got through to PA UC today! Used the Claimyr service someone mentioned and it worked great. The agent was actually really understanding. She said this happens a lot and is considered a "non-willful" error since I genuinely didn't know I had to report unpaid work. They're sending me a questionnaire about the 2-day position that I need to fill out and return. My benefits are on hold until that's processed, but she said as long as I get it back quickly, I should only have a small overpayment for those 2 days I worked (about $82) that I'll need to pay back. Thank you everyone for the help and for calming me down! I was seriously panicking thinking I'd lose everything or get charged with fraud over an honest mistake.

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nice! at least ur getting somewhere. better than me last year. i had to drive 2 HOURS to the nearest careerlink office to get help cuz i could never get thru on phone

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anyone else think its weird that they make these hearings at such specific times but dont have any flexibility for real life? like some of us have kids and jobs and traffic exists lol. 9 minutes is nothing, they should have still let you in. the whole system feels like its designed to deny as many people as possible.

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exactly!!! and then they wonder why people get so frustrated with the system. i bet if you were an employer who was 9 min late they'd have waited for you.

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UPDATE: I filed the Request for Reopening form today and also used Claimyr to get through to an actual UC rep! The rep confirmed they received my written statement from yesterday and said they would attach it to my file. She said the referee will likely issue a decision on my original case within 7-10 days, but I should still be prepared to appeal if it goes against me. Thanks everyone for the help - will post another update when I hear something!

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Excellent! You've done everything right. Make sure you continue filing your weekly claims while you wait. If you win your case, you'll be eligible for back payments for all the properly filed weeks.

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I'm having the EXACT same problem!!! Been trying since yesterday morning and NOTHING! This is SO TYPICAL of PA UC!!! My rent is due this week and I NEED this payment to process on time! Why don't they ever WARN us before taking the system down?? Now I'll probably have to wait extra days for my money. I swear they do this ON PURPOSE to save money by delaying our payments!!!

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They actually did post a notice about the maintenance, though it wasn't up for long. The system should be back online by tomorrow morning. Your payment shouldn't be delayed as long as you file within the week's filing period. If you're concerned about timing, you can call the PAT system instead of waiting for the website.

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Hey everyone, just wanted to update - I just tried again (around 4:30pm Sunday) and was able to get in and file my weekly claim! Looks like the site might be back up now. Still running a bit slow but at least it's working!

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Thanks for the update! Just tried it myself and got in too. Claim is filed! What a relief. Wish they'd communicate better about these outages.

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THE SYSTEM IS RIGGED they make it impossible on purpose so people give up!! been through this 3 times now and its always something different

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I'm starting to feel the same way! It's so frustrating when you're doing everything right but still can't get paid.

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UPDATE: I finally got through this morning after calling around 20 times! The claims rep said my payments were on hold because they needed to verify my last employer's information, even though nothing showed up online about this. She released all three weeks of payments while I was on the phone, and said they should be on my card within 2-3 business days. Keep trying to call!

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OMG AMAZING!! Congrats! This gives me hope. I'm going to keep trying to call tomorrow morning. Did you do anything special to get through or just keep redialing?

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Just kept redialing over and over from 8am until about 9:30 when I finally got through. So annoying but worth it!

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The SAME THING happened to my neighbor and it turned out there was an identity verification issue that wasn't showing up on the dashboard. Check your husband's email spam folder for messages from ID.me or a PA UC identity verification request. Sometimes they send these and if you don't complete them within like 7 days, they just keep denying you without clearly explaining why. Good luck!

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Just checked all his email folders and there's nothing from ID.me! But maybe it was sent and deleted? I'll have him log into the ID.me website directly to see if there's a pending verification. Thank you for this tip!

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Update on my earlier comment - if you're having trouble with the appeal or getting through on the phone, contact your state representative's office. They have dedicated staff who can intervene with the UC office on your behalf. I've seen many stuck claims suddenly get resolved once a state rep's office gets involved. Just search for "PA state representative [your zip code]" to find yours.

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This is a great idea. I wouldn't have thought to contact our state rep. I'll try this along with the Claimyr service mentioned above. At this point we need to try everything as the bills are piling up. Thanks for all the suggestions everyone!

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