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Quick update on the IDme situation - if your son gets through the verification process, make sure he also goes back to his PA UC dashboard and clicks the "Allow" button to connect IDme to his unemployment account. A lot of people miss this step and then wonder why their account is still locked even after successful verification. Also, after verification is complete, there can be a 24-48 hour delay before the system updates and allows weekly filing again.
I didn't know about the "Allow" button! Thank you for mentioning that. After trying all morning, we finally got through to someone using that Claimyr service you recommended. They confirmed everything you said about the rolling verification schedule and placed a 7-day hold on his account so he can file this week's claim while we sort out the IDme issues. Such a relief!
This might sound random but check if your son's driver's license or ID is expired. My hubby had this EXACT same problem and it turned out his license had expired the month before and IDme wouldn't verify him until he renewed it and uploaded the new one.
btw did u set up direct deposit when u filled out your initial claim? sometimes people miss that part and then they automatically send u a debit card which takes way longer
my buddy just went thru this whole process and his first payment showed up wednesday but got approved on a friday so maybe its always like 3 business days?
my cousin works at the UC office and she says they get this question all the time! lots of people think benefit year = time receiving benefits but its actually from application date no matter what. she said just make sure to file right away when september hits and you should be fine if you worked those months
A final note: Be prepared to provide income verification for that October-March period when you file your new claim. Having pay stubs or W-2 information ready will speed up the process. Also, even though your benefit year ends in September, continue filing your weekly certifications until then to receive all benefits you're entitled to from your current claim.
Regarding your question about appeals - the process isn't too complicated. If you need to appeal a monetary determination, you'll receive instructions with the determination letter. It basically involves filling out a form explaining why the determination is incorrect and providing documentation to support your claim. The important part is meeting the 15-day deadline. But if you're able to speak with a claims examiner now before the determination is issued, that's much easier. Good luck tomorrow with your call!
UPDATE: Finally got through to UC this morning! Called at 7:58am and used the 1-2-1 options as suggested. Only had to wait about 20 minutes on hold. The agent was super helpful and updated my wage information right away. She said it shouldn't delay my claim processing at all since they were still working on the initial review. Thanks everyone for the advice!
Savanna Franklin
Just a follow-up about legislative claims since there's some confusion in this thread - they DO move faster, but they don't change the eligibility rules. I got my determination in 8 days after my rep flagged my claim. Also, if you're sending in medical documentation, call your state rep's office again and let them know you've submitted everything so they can flag your file again. Sometimes files get "unstuck" but then sit in another queue unless the rep keeps checking on it.
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Sergio Neal
•Called my rep's office today and they confirmed they'll keep checking on it. The aide said they're following up on all their legislative claims weekly, which is reassuring. Medical docs went in yesterday via fax and certified mail (wasn't taking any chances).
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Alice Pierce
Quick update on my earlier comment - regarding the text messages with your supervisor, YES these can absolutely count as evidence. Print them out, organize them by date, and highlight the parts where you requested accommodation and were denied. Note that if your case goes to a referee hearing (appeal), these would be admissible evidence. Also, if any coworkers witnessed your conversations about accommodation, get their statements in writing if possible. The more documentation you have, the stronger your case will be for showing you had necessitous and compelling reason to leave that job.
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