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One more thing to be aware of - when you finally get your hearing notice, it will likely be scheduled as a phone hearing (they're still doing most of them remotely). Make absolutely sure that PA UC has your correct phone number on file! I've seen people miss their hearings because the UC office called an old or incorrect number. Also, you'll get some paperwork to fill out before the hearing. Complete it thoroughly and return it immediately. Some referees will look at this paperwork before your hearing to understand your case better. On the actual hearing day, find a quiet place with good phone reception, have all your documents organized, and be ready at least 15 minutes early. Hearings often run behind schedule, so don't panic if they don't call exactly at the scheduled time, but stay by your phone.
This is super helpful advice! I'll double-check my contact info in the system right away. Do you know if they send the hearing notice by email or just regular mail? I'm paranoid about missing it.
I FORGOT to mention in my earlier post - DOCUMENT EVERY CALL and CONVERSATION! Note the date, time, who you talked to and what they told you. The UC people will tell you different things depending on who you get. I was told THREE DIFFERENT TIMEFRAMES by THREE DIFFERENT AGENTS! When you finally get your hearing, having these notes shows you were making good faith efforts the whole time. And another thing - sometimes the hearing notices get lost in the mail. My neighbor almost missed her hearing because the notice came just TWO DAYS before the actual hearing date! The USPS is terrible in our area. CHECK YOUR UC DASHBOARD ONLINE REGULARLY!
In my experience with PA UC system (and I've unfortunately had to use it twice in the past 3 years), the biggest issue is often a COMPLETE LACK OF COMMUNICATION on their part. Your claim could be held up for something simple they need to verify, but they won't tell you what it is!!!! It's absolutely maddening. Have you checked if you passed the ID.me verification? That tripped me up last time. Also, check if your previous employer responded to the separation information request PA UC sent them. If they're slow to respond or haven't responded at all, that will keep your claim in review limbo. I HATE how they expect people to job search without giving them the resources to do so. How are you supposed to put gas in your car to get to interviews? It's a broken system that punishes people who WANT TO WORK.
I passed the ID.me verification when I first applied, so that part should be good. I hadn't thought about checking if my employer responded though - is there a way to see that in the system?
Unfortunately you can't see if your employer responded in the system. Only a UC rep can tell you that, which means you need to GET THROUGH on the phone (nearly impossible) or use one of the other methods people suggested. The whole system is designed to be frustrating. It's like they WANT people to give up.
I just wanted to follow up - how is your claim going? Were you able to get it resolved?
Thank you for checking back! I ended up using the Claimyr service to get through to someone after my state rep's office said it would take 7-10 business days just to look into my case. The UC agent told me my former employer had classified me as a "voluntary quit" even though they closed my workplace! They helped me file a dispute and expedited the review because of my financial hardship. Just got approved yesterday and should get my first payment (including 5 weeks of back pay) on Monday. What a relief! Now I can actually focus on finding a job instead of panicking about eviction.
what ever you do, DON'T say no to self-employment if you actually are self-employed... thats considered fraud and can get u in big trouble. my friend did that and ended up having to pay back all her benefits plus penalties!! just be honest and keep going with the application.
Oh wow, that's scary! Definitely don't want to commit fraud. I'll keep going with the application and report everything correctly. Thanks for the warning!
Just to add some specifics that might help: When you file your weekly certifications, PA UC has a partial benefit credit (PBC) that allows you to earn some money before your benefits start being reduced. In 2025, you can earn up to about 30% of your weekly benefit amount before reductions start. If your contractor work varies week to week, some weeks you might get full benefits and others reduced, depending on what you earn. Just make sure to accurately report ALL earnings during the week you PERFORM the work (not when you get paid).
That's really helpful to know about the 30% threshold! My contractor work definitely varies week to week, so some weeks I might not hit that threshold. And good to know it's when I do the work, not when I get paid - that would have confused me.
does any1 else think its ridiculous they expect us to do all this just to get benefits WE EARNED through our jobs? careerlink workshops r mostly useless anyway & now we get punished for not doing them?? the whole system needs fixed
preach!! my last 'workshop' was just some boring powerpoint that taught me nothing. total waste of time but u gotta jump thru their hoops
Just following up - has anyone heard back about your appeal yet? In my experience, these work search disqualification appeals are taking about 3-4 weeks to process currently.
Just got my determination letter yesterday - appeal approved! They're reinstating my benefits. I had to get pretty detailed with my documentation and explain that I misunderstood the requirements. Thanks to everyone here who helped me navigate this!
Aisha Abdullah
This is EXACTLY why I hate PA's unemployment system!!!! They have all these hidden rules and then BOOM you suddenly can't get paid and have NO IDEA WHY. I had to call 47 TIMES before I got through last time I had an issue. The whole system is DESIGNED to frustrate people into giving up on their benefits!!!
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Mateo Rodriguez
•fr tho. its like they want us to fail
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GalaxyGuardian
Update us after you call them. The good news is that if this is related to the reasonable assurance rule, and you've been eligible all along, they should be able to release that week's payment once you explain the situation. Make sure to mention that you've been continuously filing and receiving benefits, and that nothing changed in your employment situation to trigger the reopening requirement.
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Nia Thompson
•I finally got through after trying all morning! The rep said it was indeed related to the school employee rules - something in their system automatically flagged my claim for review because my return date is approaching. She was able to override it and release this week's payment, plus she made a note so it shouldn't happen again. What a relief! Thanks everyone for your help!
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