My cousin works in IT and she says clearing cache only works like 10% of the time when websites have problems. It's just what they tell people to get them off the phone. I had something similar happen last year but it was the blue payment history section that disappeared. They fixed it eventually but took like 2 weeks.

Update: PA UC just posted on their official Twitter that they're aware of the dashboard display issues affecting the progress bars. They expect it to be resolved by next Tuesday's maintenance. In the meantime, all claim information can be accessed through the individual menu options rather than the dashboard.

ya she won! took like 3 weeks to get the decision letter but they ruled in her favor and she got all her backpay at once. she said the hearing was only like 20 mins too.

Based on everything you've shared, especially finding that policy in your handbook about excused medical absences, I think you have a strong case. Make sure to address these key points at your hearing: 1. Present your medical documentation and positive flu test 2. Show evidence that you followed the proper call-off procedures 3. Highlight the handbook policy that medical absences should be coded differently 4. Calmly explain the timeline of events 5. Bring evidence of any communication with your employer about your illness Stay focused on the facts and don't let emotions take over, even if the employer representative says things you disagree with. The referee is looking at whether your final absences meet the legal definition of willful misconduct, and documented illness with proper notification generally does not. Good luck, and please update us after your hearing!

just had this happen!!! mine said issued tuesday and didnt hit my card til thursday afternoon. system is so broken anymore its ridiculous

UPDATE: My payment finally hit my card this morning! Looks like it was just a delay in the system. Thanks everyone for your help and reassurance - saved me from a total meltdown yesterday!

Great to hear you got through! For the employer dispute interview, make sure you have any documentation ready that proves you were laid off - termination letter, emails, texts, anything. And be ready to explain exactly what happened during your separation. These fact-finding interviews are really important for disputed claims.

Good luck with the interview! They'll probably make you wait another month after that before approving anything. Make sure you record the call so they can't twist your words later!!

Just a follow-up about legislative claims since there's some confusion in this thread - they DO move faster, but they don't change the eligibility rules. I got my determination in 8 days after my rep flagged my claim. Also, if you're sending in medical documentation, call your state rep's office again and let them know you've submitted everything so they can flag your file again. Sometimes files get "unstuck" but then sit in another queue unless the rep keeps checking on it.

Quick update on my earlier comment - regarding the text messages with your supervisor, YES these can absolutely count as evidence. Print them out, organize them by date, and highlight the parts where you requested accommodation and were denied. Note that if your case goes to a referee hearing (appeal), these would be admissible evidence. Also, if any coworkers witnessed your conversations about accommodation, get their statements in writing if possible. The more documentation you have, the stronger your case will be for showing you had necessitous and compelling reason to leave that job.