Have you tried creating a new ID.me account? Sometimes starting fresh can bypass weird glitches in their system.

I went through something similar a few months ago! ID.me suspended my account right when I needed to file my claim too. What finally worked for me was emailing their executive escalation team directly - try reaching out to support@id.me with "URGENT: Account Suspension Blocking Disability Benefits" in the subject line. Also mention that you're unable to access essential government services. They seem to prioritize these cases differently than regular support tickets. In the meantime, definitely try calling EDD early in the morning like others suggested. The combination of both approaches got my issue resolved in about a week. Don't lose hope!

I just went through this process a few months ago and wanted to share what worked for me. The anticipation was honestly worse than the actual exam. Here are some practical tips: **Before the exam:** - Request your complete medical file from your psychiatrist/therapist to bring with you - Write down how your symptoms specifically impact your job duties (can't handle customer complaints due to anxiety, panic attacks triggered by deadlines, etc.) - List all medications and recent changes - they care a lot about side effects affecting work ability - Get a letter from your doctor explaining your prognosis and expected recovery timeline **During the exam:** - Be honest about both good and bad days - they expect mental health to fluctuate - Focus on functionality, not just feelings ("I can't concentrate for more than 15 minutes" vs "I feel sad") - Mention if you're having medication adjustments that are making things temporarily worse **For payment delays:** This is super common! When you call EDD, ask specifically if there are any "pending issues" or "verification flags" on your account. Sometimes they have internal holds they don't tell you about. The whole process took about 40 minutes for me, and I was approved for another 8 weeks. Mental health claims do get approved when properly documented - don't let the horror stories scare you too much. You're dealing with a legitimate medical condition and deserve support while you recover.

I'm really sorry you're going through this stress - dealing with an EDD medical exam while already struggling with mental health issues is so overwhelming. I went through a similar situation about a year ago for my depression/anxiety claim. Here's what I learned from my experience: **For the exam preparation:** - Document specific work-related limitations (like if phone calls trigger panic attacks, or if you can't concentrate during meetings) - Bring a timeline of your treatment and any medication changes - Ask your psychiatrist to write a detailed letter explaining why you can't perform your specific job duties yet **During the exam:** - Be completely honest about your symptoms and how they affect daily functioning - Don't try to appear "sicker" but definitely don't minimize your struggles either - The doctor asked me about my daily routine, sleep patterns, and ability to handle workplace stress **For the payment delays:** This is unfortunately super common! When you finally get through to EDD, specifically ask if there are any account flags or pending verification issues. Sometimes there's a hidden hold causing the delays that they don't communicate clearly. My exam lasted about 35 minutes and I was approved for another 10 weeks. Remember that you have legitimate medical documentation and you deserve support while you recover. Mental health conditions are real medical conditions that can absolutely prevent someone from working. Try to focus on getting through one day at a time, and know that many people in this community are rooting for you!

I had this happen to me twice! First thing - check if you're looking at the right benefit year. Sometimes people accidentally look at an old claim that's expired. Also, try accessing your account during off-peak hours (like early morning or late evening) - the system is less glitchy then. If you still can't find it, there's actually a "Contact EDD" form you can submit through your UI Online account explaining the missing certification. They usually respond within 2-3 business days and can manually send you the form or fix whatever glitch is preventing it from showing up. Don't stress too much - as long as you're actively trying to resolve it before your deadline, they're usually understanding about technical issues on their end. Keep screenshots of your attempts to access it too, just in case! 📸

Just went through this exact nightmare last week! Here's what finally worked for me: First, try accessing your account through the mobile app instead of the website - sometimes one works when the other doesn't. Second, if you can't find the certification form anywhere, you can actually request it to be resent by going to "Ask EDD" in your account and selecting "Certification Questions." I did this on a Friday evening and had the form show up in my inbox by Monday morning. Also, pro tip: if you're really stuck and your deadline is approaching, you can visit a local EDD office in person. I know it's a pain, but the staff there can pull up your account and help you certify on the spot. Brought all my paperwork and was in and out in about 45 minutes. Don't let the stress eat you alive - there are always multiple ways to get this handled! 💪

Just wanted to add that you should also check if your employer offers any supplemental disability insurance that might help bridge the gap during that 7-day waiting period. Some companies have short-term disability policies that can complement SDI benefits. Also, when you're calculating your expected benefit amount, remember that SDI typically pays about 60-70% of your average weekly wages (up to the maximum), but since you're doing partial disability, it gets more complicated. The formula considers your reduced earnings vs. your pre-disability earnings. Don't stress too much about the exact math - EDD will calculate it for you once your claim is approved. The most important thing is getting that medical certification completed accurately by your OB!

I went through this exact situation with my first pregnancy! You're definitely eligible for partial SDI - it's more common than you think. One thing I'd add to all the great advice here is to file your claim as soon as your doctor completes the DE 2501 form. Don't wait! The sooner you file, the sooner that 7-day waiting period starts. Also, when you're on partial disability, you'll need to report ANY changes in your work schedule immediately - if your doctor later says you need to reduce hours further or if your employer changes your schedule, notify EDD right away. I made the mistake of not reporting a schedule change quickly enough and it caused a delay in my payments. The good news is that once everything is set up properly, the partial disability payments are pretty reliable. Wishing you a healthy rest of your pregnancy!

Thank you everyone for the helpful responses! I'm going to try calling them tomorrow morning right when they open. If I can't get through, I might try that Claimyr service since I really need to figure out what's going on. I'll update here if I learn anything useful that might help others in the same situation.

I'm going through something similar right now - filed my claim 2.5 weeks ago for a shoulder injury and still stuck in pending. What's really frustrating is that my employer's HR department said they submitted their portion right away, but there's no way for me to verify that on my end. Has anyone found a way to check if the employer paperwork was actually received? I'm wondering if that could be what's holding up some of these claims.