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Listen up, folks. I've been dealing with this system for years, and here's what I've learned: ā¢ Always document everything. Keep a record of who you talked to, when, and what they said. ā¢ If possible, use the online portal for simple updates. It's often faster than calling. ā¢ If you must call, do it early in the morning or late in the evening. Hold times are usually shorter. ā¢ Be persistent. Sometimes you have to call multiple times to get the right person who can actually help. ā¢ If all else fails, reach out to your local representative. They often have direct lines to the department. Remember, the system is designed to be complicated. Don't get discouraged, just keep pushing through. You got this! šŖ
This is gold šÆ Wish I had known all this when I first started navigating the system. You should make this its own post!
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Great advice, but its so frustrating that we even need these 'hacks' just to get basic service š¤
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Anyone else feel like were living in a kafka novel trying to deal with this stuff? š¤”
LOL for real tho. Sometimes I think it'd be easier to build a time machine and go back to change my initial application than to update it now š
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LPT: Document EVERYTHING. Every call, every letter, every interaction. You never know when you'll need to prove you've been trying to resolve an issue.
This. I learned the hard way. Now I keep a spreadsheet with dates, times, and names of everyone I talk to.
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guys i just got through after trying for 2 weeks straight. keep at it, it IS possible!
Congrats! š Any tips for the rest of us still stuck in hold hell?
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honestly, just pure luck. but i did call at exactly 8:01 am if that helps
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Ugh, I remember going through this last year. It's so stressful! Sending you good vibes, OP. Hope you get some answers soon!
Not to be that guy, but did you double-check that you submitted all the required documents? I thought my app was in limbo, turns out I forgot to attach one form š¤¦āāļø
Oh man, I hope that's not the case for me! But it's a good point, I'll go back and review everything. Thanks for the heads up!
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Pro tip: If you're trying to reach a specific department, try these menu options when you call: 1. Press 1 for English 2. Press 1 for claim questions 3. Press 2 for employer questions 4. Enter your social security number 5. Press 1 to confirm This usually gets me to a human faster. Hope it helps!
You're a lifesaver! š Gonna try this tomorrow morning
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I tried this and it worked! Only had to wait on hold for 45 minutes instead of never getting through lol
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Have you considered reaching out to your local assembly member's office? They often have direct lines to EDD and can help push your claim through faster. Worth a shot if you're really stuck!
This! š My assemblyman's office helped me resolve an issue that had been pending for months. Definitely give it a try, OP!
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lol welcome to SDI hell. grab a seat, we'll be here a while š¤”
fr fr š might as well get comfy
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Has anyone tried faxing their docs instead of mailing? I heard it might be faster but idk
Faxing? What year is it, 1995? š¤£
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lmao i know right? But desperate times call for desperate measures š¤·āāļø
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I'm convinced the EDD is run by a bunch of sloths on vacation. How hard is it to pick up a phone? š¦„āļø
LMAO š¤£ I'm picturing a sloth in a Hawaiian shirt slowly reaching for the phone
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Hey now, don't insult sloths like that. They're way more efficient than EDD š
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Serious question: has anyone successfully scheduled their independent medical examination? If so, how long did the whole process take from start to finish? I'm trying to plan my life here and this uncertainty is killing me.
It took me about 6 weeks from when I first applied to when I had my exam. But that was pre-covid, so it might be different now.
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6 weeks?! I've been waiting for 3 months already with no end in sight. This is ridiculous.
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Pro tip: if you get a unhelpful agent, hang up and try again. Some are way more knowledgeable than others.
This! I had to call 3 times before I got someone who actually knew what they were talking about.
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Anyone else feel like they're playing unemployment roulette? š° Never know if you're gonna hit the jackpot (aka actually get your benefits) or go broke trying š
Unemployment roulette š¤£ That's too accurate. EDD should hire you for their marketing team!
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More like unemployment Russian roulette š One wrong move and your claim is toast
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Pro tip: if u can, try calling right when they open. I got through faster that way. Also, be super nice to the person who answers. They deal with angry people all day, so a little kindness goes a long way!
Unpopular opinion: maybe we should all just learn to code? š»š¤
Yeah, cuz it's just that easy. Why didn't we think of that? š¤¦āāļø
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Jeez, it was just a joke guys. Tough crowd! š
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Here's what you need to do: 1. Document everything. Write down dates, times, and details of all your attempts to contact them. 2. Send a certified letter explaining that you never received their original letter. Request that they reopen your case. 3. Contact your local representative or senator. They often have staff dedicated to helping with these issues. 4. If all else fails, consider seeking legal advice. Many lawyers offer free consultations for these types of cases. Don't give up! The system is designed to be frustrating, but you have rights. Keep pushing until you get a resolution.
Thank you so much for this detailed advice! I'll start working on these steps right away.
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This is great advice. I'd add: keep copies of EVERYTHING. You never know when you might need to prove something later.
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have u tried faxing them? sometimes old school methods work better lol
Faxing? What year is it? š But honestly, that's not a bad idea. I'll see if I can find a fax machine somewhere.
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Ravi Patel
Here's a comprehensive guide to troubleshooting EDD technical issues: 1. Clear your browser cache and cookies 2. Try a different browser or device 3. Check for system maintenance schedules on the EDD website 4. Make sure all your personal info is up to date in your account 5. Double-check that you're using the correct login credentials 6. If you get an error code, write it down and search the EDD FAQ for solutions 7. Try filing during off-peak hours (early morning or late night) 8. If all else fails, you'll need to contact EDD directly. Options include: - Phone (be prepared for long wait times) - Email (responses can take weeks) - Social media (Twitter seems to be most responsive) - Contact your local assembly member's office for assistance Remember to document all your attempts to file and any communication with EDD. This can be crucial if you need to appeal or prove that you've been trying to file. Good luck!
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Amina Bah
Wow, thank you so much for this detailed guide! I'll definitely work through these steps. Really appreciate you taking the time to write all this out š
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Freya Andersen
This should be pinned tbh. So helpful!
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Omar Zaki
lmao good luck. EDD is a joke. I've been trying to get my claim sorted for 6 months now. The whole system needs to be scrapped and rebuilt from scratch š¤”
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