Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
anyone else notice how the first ppd extension goes thru easy but if u need a second one they make it super hard?? my doctor had to submit the paperwork 3 times for my second extension!!
That's because first extensions are reviewed regularly, while second extensions often trigger additional medical review since they exceed standard recovery periods. It's not them making it harder intentionally; the medical review team just has different documentation requirements that aren't always communicated to doctors.
UPDATE: I certified for the missed periods and got an email saying my payment was processed! Should be in my account in 1-2 days. Thanks everyone for your help - I would've been lost without this advice.
So happy to hear you got it sorted out! This thread will be really helpful for other moms going through the same confusion. The certification requirement for extensions really should be explained better when they approve them. Hope your recovery goes smoothly from here!
That's such great news! I'm a new mom dealing with postpartum anxiety and was worried about potentially needing an extension myself. This whole thread has been incredibly informative - I had no idea about the certification requirements for extensions. Wishing you all the best with your recovery and taking care of your little one!
Join the conversation
That's great news that you got through to EDD and have some breathing room with the grace period! For what it's worth, I went through a similar extension process last year for anxiety/depression and it was approved without any issues once my therapist submitted the paperwork. The key thing that helped me was making sure my doctor included specific language about how my condition was "continuing from the original claim" rather than describing it as a new episode. It sounds like you're on the right track now - wishing you the best with your recovery and hope the extension goes smoothly!
That's really helpful advice about the specific language! I'll make sure to mention to my psychiatrist that they should emphasize it's a continuation of the same condition rather than something new. It's reassuring to hear from someone who went through a similar situation successfully. The whole process feels so overwhelming when you're already dealing with mental health struggles, so knowing others have navigated it gives me hope. Thank you for sharing your experience!
I'm so glad you were able to get through to EDD and get some clarity on your situation! The 5-day grace period is definitely a game-changer - I wish I had known about that when I was dealing with my own disability extension last year. Just wanted to add that when you do get your psychiatrist to submit the paperwork, make sure they include specific details about your functional limitations and how your symptoms are preventing you from returning to work. EDD really likes to see concrete examples rather than just general statements about depression. Also, keep copies of everything for your records - sometimes paperwork gets "lost" in their system. You're doing all the right things by being proactive about this. Take care of yourself and don't feel guilty about needing this time to recover properly!
This is such valuable advice! I hadn't thought about asking my psychiatrist to include specific functional limitations - I was just planning to have them say I'm not ready to work yet. Can you give an example of what kind of details EDD wants to see? Like should they mention specific symptoms that affect my ability to concentrate or handle work stress? I want to make sure my doctor provides enough detail without oversharing personal information.
Join the conversation
I'm dealing with a similar situation right now! What's helped me so far is using a completely different device - I was trying on my laptop and kept getting E324, but when I switched to my phone using mobile data (not WiFi), it actually let me get further into the process. Haven't fully resolved it yet, but it seems like their system is really finicky about your connection and device fingerprint. Also, try logging in right when their system resets at midnight or super early in the morning - I've noticed way fewer errors during those times. The whole thing is such a mess, but don't lose hope! This thread has given me so many new things to try too.
That's a really interesting point about using mobile data instead of WiFi! I wonder if EDD's system treats different types of internet connections as more or less trustworthy. The device fingerprinting thing makes sense too - they're probably tracking everything from your browser version to screen resolution to decide if you're "suspicious" or not. It's crazy that we have to switch devices just to access our own accounts, but hey, whatever works! Thanks for sharing that tip about the midnight/early morning reset times too - I hadn't thought about their system having specific refresh cycles like that.
I've been dealing with government tech issues for years and E324 is definitely one of the trickier ones! Based on what everyone's shared here, it sounds like you've got a solid game plan now. I'd suggest starting with the simplest fixes first - try the early morning login (6-7 AM seems to be the magic window), clear everything completely, and use incognito mode with ad blockers disabled. The exact document matching tip is crucial too - I've seen people get locked out just because they used "Mike" instead of "Michael" or forgot a middle initial. If the basic troubleshooting doesn't work, the device/network switching approach that Fatima mentioned is worth trying before you resort to calling. And honestly, if you do end up having to call, the tech support line really does seem to have shorter wait times than the general number. This whole thread has become like an unofficial EDD survival guide - it's ridiculous that we need one, but at least we're helping each other navigate this bureaucratic nightmare! Keep us posted on what finally works for you, Sean!
Join the conversation
i just remembered they send them out electrilcally now to save paper. checked my email and found a notification from january that it was available online. might wanna check ur email too if u havent already lol
Just wanted to add for anyone else who might be searching for this - if you're having trouble finding the "Forms and Certificates" section in your SDI Online account, try looking under "History" first and then "Forms" from there. The navigation can be a bit confusing. Also, make sure you're logged into the SDI portion specifically, not just the regular EDD unemployment portal. I made that mistake initially and couldn't find anything until I switched to the correct section.
Haley Bennett
I've been through this exact situation! Was stuck in identity verification hell for 8 weeks last year. A few things that finally helped me break through: 1) Contact your state assemblyperson's constituent services office - they have direct contacts at EDD and can escalate your case, 2) Make sure you submitted the DE 1326C form (Identity Verification form) - this is often the missing piece that keeps cases stuck, 3) Try calling the SDI Technical Support line at 1-800-480-3287 early in the morning (like 8:01 AM) - better chance of getting through. Also, while you wait, look into your county's General Relief program and local food banks for emergency assistance. The financial stress while waiting is brutal, especially when you're already dealing with medical issues. Keep certifying every two weeks no matter what - you'll get all the back pay once it's resolved. Don't give up, the system is broken but you will eventually get through it!
0 coins
Ben Cooper
•This is incredibly helpful advice! I'm definitely going to try calling that technical support line first thing tomorrow morning. I had no idea about the DE 1326C form until someone mentioned it earlier - seems like EDD doesn't make it very clear that this form is required. It's so reassuring to hear from people who actually made it through this nightmare. The whole system really does seem broken when so many of us are stuck in the same verification limbo for months. Thank you for taking the time to share all these specific steps and phone numbers - it gives me a concrete plan to follow instead of just waiting helplessly.
0 coins
Ethan Wilson
I went through this identity verification nightmare last year and it was absolutely maddening! What finally worked for me was submitting a complaint through the California Department of Insurance (they oversee SDI) - not just EDD. You can file it online and they actually have authority to push EDD to resolve cases faster. Also, document EVERYTHING - dates you called, who you spoke with, confirmation numbers for document uploads. When you do get through to someone, ask them to add detailed notes to your case file about what's missing or what the hold-up is. And yes, definitely contact your state rep's office - mine got my case resolved in 2 weeks after I'd been waiting 2 months. The stress of not knowing when you'll get paid while dealing with medical issues is just cruel. Hang in there, you WILL get through this and they WILL pay you back for all the weeks once it's sorted out!
0 coins
Malik Thomas
•This is such valuable information! I had no idea the California Department of Insurance could help with SDI issues - I thought it was all just EDD. Filing a complaint with them sounds like it might actually get some action since they have oversight authority. I've been keeping some notes but I should definitely be more systematic about documenting every interaction like you suggest. It's just so exhausting having to fight the system when you're already dealing with health problems and financial stress. Thank you for sharing what worked for you - knowing that others have made it through this gives me hope that I will too. I'm going to file that DOI complaint today along with contacting my assemblyperson's office.
0 coins