
California Disability
CommunityGovernment Services


Ask the community...
Hey everyone, I need some advice. I recently changed my name legally and now I'm trying to update my account info with the unemployment office. The problem is, I can't apply for Paid Family Leave because my account still has my old name. Has anyone gone through this process before? What should I do when I finally get through to someone on the phone? I'm worried about messing up my application or delaying my benefits. Any tips would be really appreciated!
I filed for disability in early January (about 60 days ago) for chronic back pain after my surgery, and my claim got stuck because EDD 'couldn't verify my identity'. I already appealed and sent in my driver's license and a recent utility bill about 3 weeks ago, but still nothing! My doctor confirmed everything is properly submitted on their end. I've burned through all my savings and can barely pay rent this month. Is there any way to get some kind of conditional or partial payment while they figure out this identity verification mess? Has anyone successfully requested emergency payments during an appeal? My landlord isn't exactly sympathetic to EDD's timeline and I'm starting to panic.
OK, I just checked the latest EDD guidelines for identity verification appeals. Make sure you've done these three things: 1. Submitted a clear copy of your ID (both sides) 2. Included a utility bill dated within the last 3 months 3. Completed the DE 1326C Identity Verification form The third form is often missed and can cause significant delays. You can download it from the EDD website. Also, keep certifying for your benefits every two weeks even though you're not getting paid yet. Once verified, they'll release all back payments at once.
I'm dealing with a similar identity verification nightmare right now! Been waiting 6 weeks and counting. One thing that helped me get some momentum - I filed a complaint with the California State Disability Insurance Appeals Board online. It's separate from the regular appeal process and seems to get their attention faster. Also, if you're really desperate for immediate help, check if your county has an emergency rental assistance program - some will help with SDI cases that are pending due to verification issues. The waiting is absolutely brutal when you're already dealing with medical problems. Hang in there!
I'm at my wits' end with this SDI extension situation! I've been on pregnancy disability for the max 4 weeks before birth + 6 weeks after (c-section), but have been struggling with severe postpartum depression. My doctor submitted paperwork for an extension, which has been granted TWICE according to my SDI Online account. The claim dates show updated end dates extending my benefits through April 2025, but I haven't received ANY payments for the past 3 weeks (since my original SDI period ended). I got a notification in my SDI Online inbox saying "New Medical Information Received" so I know they have my doctor's documentation. My claim status shows "Paid" for previous periods but nothing for these extension weeks. Do I need to re-certify somehow? File additional paperwork? I've got bills stacking up and a newborn to care for while barely functioning. Has anyone dealt with payment delays after SDI extensions for postpartum mental health issues? I'm so desperate I'm considering going back to work even though my doctor says I'm not ready.
anyone else notice how the first ppd extension goes thru easy but if u need a second one they make it super hard?? my doctor had to submit the paperwork 3 times for my second extension!!
That's because first extensions are reviewed regularly, while second extensions often trigger additional medical review since they exceed standard recovery periods. It's not them making it harder intentionally; the medical review team just has different documentation requirements that aren't always communicated to doctors.
UPDATE: I certified for the missed periods and got an email saying my payment was processed! Should be in my account in 1-2 days. Thanks everyone for your help - I would've been lost without this advice.
Today is officially my last day on my SDI claim for postpartum depression. I still have follow-up appointments scheduled with my psychiatrist through the end of the month since I'm not feeling ready to return to work yet. My question is - can I just submit a new medical certification for an extension without having to start a whole new SDI application? Or do I need to completely reapply? I'm really anxious about having a gap in my benefits while I'm still struggling. Has anyone gone through the extension process for mental health disability? What steps should I take to make sure this goes smoothly?
Were you able to get through to EDD? If you did, what did they say about your specific situation? Postpartum depression extensions are fairly common and typically approved when properly documented, but each case is handled individually.
I just got off the phone with them! I used that Claimyr service someone recommended above and got through in about 30 minutes. The rep confirmed I have a 5-day grace period for the extension paperwork, but said I should still try to get it submitted ASAP. She also noted in my file that I called about this so there's a record if there are any issues. I feel much better now that I've spoken to someone directly. Thanks everyone for your help!
That's great news that you got through to EDD and have some breathing room with the grace period! For what it's worth, I went through a similar extension process last year for anxiety/depression and it was approved without any issues once my therapist submitted the paperwork. The key thing that helped me was making sure my doctor included specific language about how my condition was "continuing from the original claim" rather than describing it as a new episode. It sounds like you're on the right track now - wishing you the best with your recovery and hope the extension goes smoothly!
Hey everyone, I'm having trouble signing up for disability benefits. I tried logging into the EDD website to update my info, but I keep getting this error code E324. Anyone else run into this? Any ideas on how to fix it or what I should do next? I'm kinda lost here and could use some help.
I ran into E324 about a month ago and it was driving me absolutely crazy! What finally worked for me was a combination of clearing cookies AND making sure my browser wasn't blocking any pop-ups or scripts from the EDD site. I had to go into my browser settings and specifically allow all content from edd.ca.gov. Also, double-check that your internet connection is stable - I noticed the error happened more often when my WiFi was being flaky. The system seems to timeout really quickly if there's any interruption. One more thing - if you've moved recently or changed your phone number, make sure all that info is updated in your profile before trying to log in. The system cross-references everything and even small mismatches can trigger weird errors. Good luck, Sean - don't let the EDD bureaucracy wear you down!
The pop-up/script blocking thing is brilliant - I never would have thought of that! EDD's website probably has all kinds of background processes running that could get blocked by default browser security settings. The stable internet connection point is really important too, especially since you mentioned the system times out quickly. I've definitely noticed that government websites in general seem way more sensitive to connection issues than regular sites. Thanks for the tip about checking that all your contact info is current - it makes sense that even a small mismatch could throw off their verification process. Really appreciate you sharing all these specific troubleshooting steps!
I had the exact same E324 error a couple months ago and it was absolutely maddening! What finally solved it for me was something I didn't see mentioned yet - I had to disable my ad blocker specifically for the EDD site. Apparently their system uses some scripts that get blocked by common ad blockers like uBlock Origin or Adblock Plus. Try whitelisting edd.ca.gov in your ad blocker settings, then clear your cache and try again. Also, make sure you're not using any browser extensions that might interfere with form submissions - I had to temporarily disable LastPass because it was auto-filling fields in a way that confused their system. The combination of disabling ad blocker + using incognito mode + logging in early morning (around 6 AM) finally got me through. It's ridiculous that we have to jump through all these hoops just to access our own benefits, but hopefully this helps! Keep us posted on what works for you, Sean - we're all rooting for you to get this sorted out!
This is such a great point about ad blockers! I never would have thought that could be the culprit, but it makes total sense - government sites probably have all kinds of tracking and verification scripts that would get blocked. The LastPass interference issue is really insightful too, since a lot of us rely on password managers without thinking about how they might mess with form validation. I'm definitely going to try the ad blocker whitelist + incognito combo you mentioned. It's honestly ridiculous that accessing basic government services requires this level of technical troubleshooting, but I really appreciate you sharing what actually worked for you. Fingers crossed this helps Sean (and probably a bunch of other people dealing with the same nightmare)!
Fatima Al-Sayed
Congrats on the name change! I went through something similar last year. Here's what you need to do: 1. Gather all your legal name change documents (court order, new ID, etc.) 2. Call EDD and explain the situation 3. They'll update your info in the system 4. Once that's done, you can apply for Paid Family Leave Be patient, it might take a few days for the changes to reflect in their system. Good luck!
0 coins
Fatima Al-Sayed
Oh man, getting through is the worst part ๐ I had to call like 50 times before I got through. Try calling right when they open or just before closing time. Sometimes that works!
0 coins
Dylan Hughes
I second this! Also, you can try calling on weekdays instead of weekends. There's usually less traffic.
0 coins
Connor O'Brien
I'm dealing with a similar situation right now! Just went through a legal name change and trying to navigate all the government systems is such a headache. From what I've researched, you'll definitely need your certified copy of the name change decree from the court, plus your updated Social Security card and driver's license. When you do get through to EDD (fingers crossed!), make sure to ask them to put a note in your file about the name change so if you have to call back, the next agent will see what's going on. I've heard it can take 1-2 weeks for the system to fully update once they process it. Stay strong - we'll get through this bureaucratic maze eventually! ๐ช
0 coins