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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I'm dealing with a similar situation right now! What's helped me so far is using a completely different device - I was trying on my laptop and kept getting E324, but when I switched to my phone using mobile data (not WiFi), it actually let me get further into the process. Haven't fully resolved it yet, but it seems like their system is really finicky about your connection and device fingerprint. Also, try logging in right when their system resets at midnight or super early in the morning - I've noticed way fewer errors during those times. The whole thing is such a mess, but don't lose hope! This thread has given me so many new things to try too.
That's a really interesting point about using mobile data instead of WiFi! I wonder if EDD's system treats different types of internet connections as more or less trustworthy. The device fingerprinting thing makes sense too - they're probably tracking everything from your browser version to screen resolution to decide if you're "suspicious" or not. It's crazy that we have to switch devices just to access our own accounts, but hey, whatever works! Thanks for sharing that tip about the midnight/early morning reset times too - I hadn't thought about their system having specific refresh cycles like that.
I've been dealing with government tech issues for years and E324 is definitely one of the trickier ones! Based on what everyone's shared here, it sounds like you've got a solid game plan now. I'd suggest starting with the simplest fixes first - try the early morning login (6-7 AM seems to be the magic window), clear everything completely, and use incognito mode with ad blockers disabled. The exact document matching tip is crucial too - I've seen people get locked out just because they used "Mike" instead of "Michael" or forgot a middle initial. If the basic troubleshooting doesn't work, the device/network switching approach that Fatima mentioned is worth trying before you resort to calling. And honestly, if you do end up having to call, the tech support line really does seem to have shorter wait times than the general number. This whole thread has become like an unofficial EDD survival guide - it's ridiculous that we need one, but at least we're helping each other navigate this bureaucratic nightmare! Keep us posted on what finally works for you, Sean!
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I had the exact same E313 error last week! What finally worked for me was switching to Microsoft Edge (I know, I know) and making sure JavaScript was enabled. Also try disabling any ad blockers or privacy extensions temporarily - sometimes they interfere with the EDD site's submission process. If you're still stuck, the disability hotline is 1-800-480-3287, but be prepared for a long wait. Hang in there, you'll get through this!
Oh wow, Microsoft Edge actually worked? That's wild! I never would have thought to try that browser. I'll definitely give it a shot along with disabling my ad blocker. Thanks for sharing what worked for you - it gives me hope that there's actually a solution to this mess! 🙏
I just went through this exact same error yesterday! What worked for me was using an incognito/private browsing window AND making sure I was logged out of any other EDD accounts first. Sometimes the site gets confused if you have multiple sessions. Also, double-check that all your required fields are filled out completely - E313 can sometimes show up when there's a validation error that's not being displayed properly. If you're still stuck, try the mobile version of their site - it's not great but sometimes processes differently than the desktop version. Hope this helps!
Great point about the incognito window! I've been logged into my regular UI account while trying to submit the disability application - that could definitely be causing conflicts. I'll try logging out completely and using a fresh private browsing session. The mobile site tip is smart too, I hadn't considered that. Thanks for all these suggestions, this community is so helpful! 😊
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I'm dealing with this exact same issue right now! My DE 2593 form was supposed to appear in early September and it's completely missing from my UI Online account. It's been 3 weeks without payments and I'm starting to panic. I've tried all the usual stuff - checking spam, clearing cache, logging out and back in multiple times. The most frustrating part is that I can see my claim is active and everything looks normal except for this one missing form that's holding everything up. Has anyone had luck with the EDD messaging system recently? I'm hesitant to try the paid calling service but I'm getting desperate. Really grateful for all the advice in this thread - it helps to know I'm not going crazy and this is actually a widespread problem with their system!
@Paolo Ricci I totally feel your frustration! I m'new here but dealing with something similar. Have you tried reaching out to your local assemblymember like @Michael Green suggested earlier in this thread? It seems like that might be faster than waiting for EDD to respond through their messaging system. Also, @Aisha Rahman had success with the messaging system but it took 2 weeks - might be worth trying that while also pursuing other options. Don t lose hope,'it sounds like this is definitely fixable even though the system is a mess right now!
I'm so sorry to hear you're going through this - the EDD system can be incredibly frustrating! I just joined this community because I'm having similar issues with my disability benefits. From reading everyone's experiences here, it sounds like the missing DE 2593 form is unfortunately a common glitch in their system. I'd definitely recommend trying @Hailey O'Leary's suggestion about checking the "Forms" section in UI Online first, then following @Zoe Walker's step-by-step approach if that doesn't work. The assemblymember contact route that @Michael Green mentioned seems to have helped others too. Document everything you're doing - dates, times, who you spoke with - it'll help if you need to escalate later. Hang in there, it sounds like most people eventually get it resolved even though the wait is stressful when you need those benefits! 🤞
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Thank you everyone for all this helpful advice! I'm going to fill out both sections of the form today, make sure all my dates line up correctly, and have my tax documentation ready in case they request it. I'll also try that Claimyr service to speak with an EDD rep directly about my specific situation. It's such a relief to hear from other self-employed people who've successfully navigated this process. I'll update once my claim is processed!
good luck with ur baby!!!
You've got this! The fact that you're being so thorough and asking all the right questions shows you're on the right track. Make sure to submit everything at least a week before your due date if possible - that gives you a buffer in case they need any additional info. Wishing you a smooth delivery and quick claim processing! 💕
As someone who just went through this process with my own business 6 months ago, I wanted to add a few more tips that helped me avoid delays: 1. When you submit your claim, take photos or scan everything before mailing - I had to resubmit documents that got "lost" in their system 2. If you've been inconsistent with SDI payments in the past (like I was during slow business periods), be prepared to provide extra documentation showing your quarterly filings 3. Consider starting your claim exactly 4 weeks before your due date even if you feel fine - you can always work a few more days and just report them, but starting the claim early ensures the paperwork is in motion 4. Keep a detailed log of every interaction with EDD including dates, times, and rep names - this saved me when there was confusion about my case The whole process took about 3 weeks for me once I got everything submitted correctly. You're doing great by asking these questions now rather than scrambling after the baby arrives! Best of luck with everything! 🍀
Aaliyah Jackson
This is such a helpful thread! I'm bookmarking this for future reference. It's amazing how many different scenarios can come up with workers comp and SDI coordination - I had no idea these supplemental benefits were even possible until reading everyone's experiences here. @Ethan Anderson - Really glad you were able to get through to EDD and get clear guidance on your situation. Your step-by-step breakdown of what the rep told you to submit will definitely help others who find themselves in similar situations. One thing I wanted to add that might be useful for anyone else reading this: if you're currently injured at work, it's worth asking your HR department or workers comp case manager upfront whether you should also file for SDI to supplement your benefits. It seems like a lot of people (myself included) only find out about this coordination option after the fact, which makes everything much more complicated with the retroactive filing requirements. Thanks to everyone who shared their experiences and advice - this community is so valuable for navigating these confusing systems!
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Zainab Ahmed
•@Aaliyah Jackson You re'absolutely right about asking HR upfront! I wish I had known about this coordination possibility when my injury first happened. It would have saved me so much stress and paperwork trying to figure it all out months later. I m'definitely going to keep this thread saved too - there s'so much practical advice here that you just can t'find on the official EDD website. It s'really eye-opening how many different scenarios people have dealt with successfully. Makes me feel more confident about my own retroactive claim now that I know others have navigated similar situations!
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Oliver Cheng
As someone who's been through the EDD system multiple times, I just wanted to say this thread is incredibly valuable! The coordination between workers comp and SDI is one of the most confusing aspects of California's disability system, and seeing real experiences from people who've successfully navigated it gives me so much hope. @Ethan Anderson - Your situation really resonates with me. I had a similar experience where I didn't realize I could supplement my workers comp with SDI until way after the fact. The 49-day filing deadline seems so arbitrary when most people don't even know this option exists! I'm really glad you were able to get through to a knowledgeable EDD rep who could guide you through the process. For anyone else reading this who might be in a similar boat: don't give up if the first few EDD reps you talk to seem confused about coordination benefits. As several people mentioned, you really need to get to a Tier 2 specialist who understands these more complex scenarios. And definitely document everything - dates, names, reference numbers - because you might need to reference previous conversations. Thanks to everyone who shared their experiences here. This is exactly the kind of real-world guidance that makes all the difference when you're trying to navigate these systems!
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Aisha Khan
•@Oliver Cheng Absolutely agree about not giving up after talking to confused reps! I actually had to call EDD four different times before I found someone who even knew what coordination "of benefits meant." The first three reps either hung up on me or transferred me to departments that had nothing to do with my question. It s'really frustrating that there isn t'better training on these coordination scenarios since they seem to come up fairly often based on this thread. But you re'so right about documenting everything - I started keeping a little notebook with dates, times, and names of everyone I spoke with, plus reference numbers. It s'already come in handy when I had to explain my situation to the specialist who finally helped me. This whole thread has been such a lifesaver for understanding that I m'not alone in dealing with this confusing system!
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