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As someone who's been through this process, I'd also recommend asking about the waiting period for PFL when you call. There's typically a 7-day waiting period before PFL benefits kick in, so factor that into your timing. Also, double-check that you meet all the PFL eligibility requirements before ending your disability claim - you don't want to be stuck without any benefits! The agents can usually walk you through the requirements over the phone.
Just went through this transition myself a few weeks ago! One thing I wish someone had told me - when you call to end your disability claim, they might try to transfer you to different departments. Don't hang up if you get bounced around, it's normal. Also, if you're currently receiving disability payments, ask them to schedule the end date strategically so your last disability payment doesn't overlap with your PFL application. The system can get confused if there's any overlap and it might delay your PFL approval. Good luck! The whole process is definitely stressful but you'll get through it.
Thanks for sharing your recent experience! That tip about scheduling the end date strategically is gold - I hadn't thought about potential overlap issues causing delays. Did you have any problems with the system getting confused, or did the strategic timing work out well for you? Also, how many departments did you get bounced between when you called? Just trying to mentally prepare myself for what sounds like it could be a long call 😅
Hey Carmen, I went through something similar last year. The DE-2517-16 notice usually means there's a timing issue with your claim filing. Since you filed in February but they're saying it wasn't within 49 days, there might be confusion about when your disability actually started vs when you filed. For the Form 4365DI, you can usually get it from their website or request it over the phone. Even though there's no specific due date listed, I'd recommend getting it in ASAP - EDD can be unpredictable about deadlines. When you call, ask specifically about: - What date they're using as your disability start date - Whether you can get good cause for the late filing - How to submit the 4365DI form (online, mail, or fax) Also, try calling right when they open (8am) for shorter wait times. Hang in there, the process is frustrating but you'll get through it!
I'm sorry you're going through this situation. Workplace harassment is serious and it sounds like you made the right decision for your mental health. Just wanted to add a few practical tips based on what others have shared: When you call EDD (or use one of those callback services mentioned), have all your documentation ready before the call - dates, specific incidents, any attempts you made to resolve it. Write out a timeline so you don't forget important details during the interview. Also, since you mentioned the harassment was affecting your mental health, if you end up seeing a doctor or counselor about stress/anxiety from this situation, keep those records too. While it won't qualify you for disability as someone mentioned, it could serve as additional evidence that the workplace conditions were genuinely harmful. The waiting period is stressful, but stay consistent with your certifications and work search activities. Even if the determination takes weeks, you want to show EDD you're following all the requirements during this time. Wishing you the best with this process - harassment cases can be challenging but you seem to be taking all the right steps!
Thanks Andre! This is all really helpful advice. I actually have been having trouble sleeping and feeling anxious since all this started, so maybe I should consider talking to someone about it. Even if it doesn't help with the disability angle, having documentation that the harassment was affecting my health could strengthen my case that I had good cause to quit. Your point about having everything organized before the call is spot on - I've been writing things down as I remember them, but I should definitely put together a proper timeline. The last thing I want is to get flustered during the interview and forget important details. It's reassuring to know that following all the requirements during the waiting period will help show I'm taking this seriously. This whole situation has been so stressful, but everyone's advice here is giving me confidence that I'm handling it the right way.
I've been in a similar situation and wanted to share what worked for me. When I had my determination interview, the EDD representative was actually quite thorough and fair - they asked detailed questions but seemed genuinely interested in understanding the situation rather than just denying the claim. A few things that helped my case: 1. I created a simple spreadsheet with dates, times, what happened, and who was present for each incident 2. I saved any text messages or emails related to scheduling/work that showed the hostile environment 3. I was very specific about how the harassment interfered with my ability to do my job (customers complaining about the yelling, being unable to concentrate, etc.) The key phrase EDD looks for is whether a "reasonable person" would have quit under those circumstances. Since you tried addressing it directly with the owner multiple times and there was no higher authority to report to, that really strengthens your case. Also, don't be discouraged if it takes a while to get through to someone - the wait times are brutal but the actual representatives I've dealt with have been professional and understanding. Document everything now while it's fresh in your memory!
This is exactly the kind of detailed advice I was hoping for! The spreadsheet idea is brilliant - I've been jotting things down randomly but organizing it that way would be much clearer for the interview. I do have a few text messages where the owner was berating me about my schedule and performance, so I'll make sure to save those. Your point about showing how the harassment interfered with my actual work is really important. I definitely had customers make comments about the yelling, and there were times I couldn't focus on tasks because I was so stressed about when the next outburst would happen. I'll make sure to include those specific impacts in my documentation. It's reassuring to hear that the EDD representatives can be fair and thorough rather than just looking for reasons to deny claims. The "reasonable person" standard gives me hope since I really did try everything I could before quitting. Thanks for taking the time to share your experience - it's giving me a lot more confidence about this whole process!
I just wanted to share my recent experience since it might help with your situation! I went through SDI verification about 2 months ago and had almost identical issues - paystub with "THIS IS NOT A CHECK" and only partial SSN showing. What ended up working perfectly was submitting both documents (paystub and W-2) together with a brief explanatory note, exactly like others have suggested. But here's what I wish someone had told me - make sure to keep copies of everything you submit and note the submission date/time. EDD's online system can be glitchy sometimes, and having that documentation saved me when I had to call and verify they received my documents. Also, if you submit through SDI Online, you should get an email confirmation - if you don't receive that within a few hours, definitely follow up. The whole process took about 8 business days from submission to approval once I sent both documents together. The "THIS IS NOT A CHECK" language was never an issue at all. Good luck with your dad's claim - you're doing all the right things by being thorough with the documentation!
This is exactly the kind of detailed advice I was hoping to find! Thank you for mentioning the email confirmation - I definitely would have panicked if I didn't receive that and wouldn't have known it was something to follow up on. I'll make sure to keep detailed records of everything we submit including dates and times. It's so helpful to hear your timeline of 8 business days too - gives me a realistic expectation to work with. Really appreciate you taking the time to share your experience!
I'm dealing with a very similar situation right now with my mom's SDI claim! She's been so stressed about whether her paystub will be accepted because it also has that "THIS IS NOT A CHECK" text and only shows partial SSN. Reading through all these responses has been incredibly reassuring - it sounds like submitting both the paystub and W-2 together is definitely the way to go. I'm planning to follow the advice about combining them into one PDF with a cover note explaining why we're including both documents. One question for those who've been through this - did you submit the documents through SDI Online or mail them in? I'm wondering if one method tends to be faster or more reliable than the other. My mom is anxious to get this resolved quickly since she's been unable to work due to her condition. Thanks to everyone who shared their experiences here - it's so helpful to see that this is a common issue and that there are clear solutions!
Jamal Harris
I'm so sorry you're dealing with this nightmare! I just went through something very similar and wanted to share what finally worked for me. My doctor also made a date error on my disability form, and after mailing the correction via certified mail, it took 19 days from delivery for it to actually show up in my account. The stress was unbearable - especially when you can prove they physically have it but it's just sitting in some processing limbo. Here's what I wish I had known from day one: **What finally worked:** 1. **Assembly member intervention** - This was the game changer! I called my local assembly member's office (you can find yours on the CA legislature website) and explained the situation. They have dedicated EDD liaisons and got my documents processed within 48 hours of contacting them. 2. **Early morning calls with specific language** - When I called at 8:00 AM sharp and said "I need to speak to someone about expediting processing for financial hardship - I have certified mail proof of delivery from [date]", I got transferred to someone who could actually help. 3. **Doctor follow-up** - Even though my doctor initially refused to do anything but mail, when I explained the processing delays were causing financial crisis, she was willing to call EDD's physician line to confirm the correction was submitted. You're at 10 days, so you're still in the "normal" (but awful) processing window. Don't lose hope! The certified mail receipt proves you did everything right. I know it feels hopeless right now, but there are people who can help move this along faster. Hang in there - you're going to get through this! 💪
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Connor Murphy
•Jamal, this is exactly the kind of detailed guidance I was hoping to find! Thank you so much for sharing your experience and the specific steps that worked. The 19-day timeline actually gives me some perspective - I'm at day 10 so hopefully I'm over halfway through this awful waiting period. I'm definitely going to contact my assembly member's office first thing tomorrow morning. When you called them, did you speak to someone right away or did you have to leave a message and wait for a callback? I'm wondering what to expect in terms of response time. The specific language you used when calling EDD at 8 AM is really helpful too - I think I've been too polite and vague in my previous calls. Being direct about financial hardship and having that proof of delivery seems key. It's so frustrating that we have to jump through all these extra hoops when we're already dealing with disabilities and financial stress, but I really appreciate you taking the time to share what actually works. Knowing that others have successfully gotten through this process gives me hope! 🙏
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Zainab Ahmed
I'm dealing with almost the exact same situation right now! My doctor had to correct an error on my disability form and I sent it certified mail about 2 weeks ago. It was delivered but still hasn't shown up in my account when I check online. Reading through all these responses has been incredibly helpful - I had no idea about the assembly member option or that there were specific strategies for getting through to EDD on the phone. The fact that so many people are experiencing 2-3+ week delays for mail processing really shows this is a systemic problem with their system. @Yuki Tanaka - I know how stressful this waiting period is when you're already struggling financially. Based on what everyone is saying here, it sounds like you still have some good options to try: 1. The assembly member route seems to be the most effective based on multiple people's experiences 2. The 8 AM calling strategy with specific language about financial hardship 3. Checking if there's an EDD office near you with a drop box for in-person delivery Hang in there! From the timeline people are sharing, you're probably getting close to when it should start showing up in your account. The certified mail receipt proves you did everything right - it's just their processing that's incredibly slow. Sending you good vibes that this gets resolved soon! 💙
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