California Disability

Can't reach California Disability? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

So relieved to hear you finally got through and got some answers! The financial hardship flag should definitely help speed things up. I'm dealing with a similar situation - submitted my paper claim 3 weeks ago and nothing yet. Did the rep give you any estimate on how long the expedited review might take? Also wondering if you had to provide any additional documentation to qualify for the expedited processing due to hardship?

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@Tobias Lancaster The rep said expedited review typically takes 1-2 weeks instead of the usual 3-4 weeks. I didn t'need to provide additional documentation - she just asked about my financial situation over the phone and I explained that I d'used up most of my savings waiting for the claim. She said they have discretion to flag cases for hardship review when people are facing immediate financial stress. Definitely worth mentioning your situation when you call!

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PixelPrincess

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Wow, what a journey you've been on! As someone who's been through the EDD disability process multiple times, I can totally relate to that panic feeling when you're waiting weeks with no updates. The financial stress is real when you're burning through savings. It sounds like you got some really solid advice here from everyone, especially about the Claimyr service and the expedited review for financial hardship. I'm curious - when you finally got through to the rep, were you able to get any tracking number or reference number for your expedited review? Sometimes having that can help if you need to call back and check on status. Also, for anyone else reading this who might be in a similar situation - I learned the hard way that keeping detailed records of every interaction (dates, rep names, what was discussed) can be super helpful if there are any issues down the line. The EDD system can be pretty inconsistent between different representatives. Hope your expedited review goes smoothly and you get some relief soon!

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I'm new to SDI and this is exactly the kind of info I needed to know! I haven't had any payment issues yet, but my biggest fear is having something go wrong and not understanding what's happening with my benefits. It's really reassuring to see that when EDD does manual processing and your payment day shifts, it's actually a normal part of their system and not a sign that something is broken with your claim. The fact that everyone here confirms it becomes consistent on the new day once it shifts is so helpful. Thanks for asking this question and to everyone who shared their experiences - this gives me so much peace of mind about what to expect if I ever need manual processing done on my claim!

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Anna Kerber

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You're so welcome! I'm really glad this thread has been helpful for people who are new to SDI. When I first posted this question, I was honestly pretty panicked because I thought something had gone wrong with my claim. But seeing everyone's experiences and especially hearing from people like Benjamin who used to work at EDD has been so reassuring. It's frustrating that EDD doesn't really explain this payment day shift when they do manual processing, but at least we can help each other understand what's normal. Wishing you smooth sailing with your SDI claim - hopefully you won't need any manual processing, but if you do, at least now you'll know what to expect!

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Malik Jackson

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I'm dealing with this exact situation right now too! My SDI payments were coming on Tuesdays for the first month, then last week EDD had to manually process a payment because of some issue with my medical certification. Now I'm sitting here on what would normally be my payment day with nothing in my account. Reading through everyone's experiences here is so helpful - it sounds like I should expect my new payment day to be Wednesday or Thursday based on the pattern others have described. It's really frustrating that EDD doesn't give you a heads up about this when they do the manual processing, but at least knowing it's normal and will be consistent on the new day makes me feel better. I'll wait until Thursday and then call if nothing shows up. Thanks for posting this question - you've helped so many people understand what's happening with their claims!

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Hey Malik! I'm really glad this thread has been helpful for you too. It sounds like you're in the exact same situation I was in - that anxious feeling of waiting on what should be your normal payment day and seeing nothing! Based on everyone's experiences here, you're absolutely right to expect your payment to come Wednesday or Thursday. The waiting is definitely the hardest part, especially when you're depending on those benefits. But knowing that this is just how their system works after manual processing (and that it'll be consistent on whatever new day it lands on) makes such a difference. Definitely wait until Thursday like you planned, and hopefully you'll see your payment come through tomorrow or Thursday. Keep us posted on how it goes - I think your experience will help other people who find themselves in the same boat!

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Ellie Kim

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Have you checked your mail? Sometimes they send updates through snail mail that don't show up online. I know, it's like we're living in 1995 or something 🙄

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Ethan Wilson

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Just wanted to chime in as someone who's been through this nightmare recently. I actually had success using a combination of the strategies mentioned here. First, I tried calling right at 8am when they open (thanks @Nathaniel Mikhaylov for that tip!), but when that didn't work after a few days, I sent a detailed email to the address @Eva St. Cyr shared. In the email, I included my claim number, social security number, and a clear timeline of my situation. Got a response in 4 business days with my claim status. Also, don't sleep on contacting your local assembly member's office - they have caseworkers who can help navigate EDD issues. It's frustrating that we have to jump through so many hoops, but hang in there! The system is broken but there are ways to work around it.

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This is super helpful! Thanks for sharing your experience @Ethan Wilson. I'm definitely going to try the email route first since that seems less frustrating than sitting on hold for hours. Quick question - when you emailed them, did you put anything specific in the subject line to get their attention?

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I'm going through the exact same thing right now! Just got married last month and changed my name, and I've been getting that E311 error constantly. Reading through all these responses is super helpful - I had no idea there were so many steps involved. It sounds like I need to get my SSA records updated first, then do the DE 1101 form, AND make sure my employer has everything updated too. This is way more complicated than I expected! Has anyone had success just waiting it out, or do you really need to be proactive about updating everything manually? I'm hoping there's a way to avoid the whole runaround but it doesn't sound like it 😩

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Maya Diaz

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Unfortunately you really do need to be proactive about it - I tried waiting it out for about 2 months and the error never cleared on its own. The systems just don't automatically sync up after name changes. I know it seems like a lot of steps but trust me, it's better to just bite the bullet and do all the updates now rather than deal with months of frustration. Start with SSA first like Julia mentioned, then work your way through the other agencies. I made a checklist and knocked them out one by one - SSA, EDD, DMV, bank, employer, etc. It took about a month total but everything finally synced up properly. You got this! 💪

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Aisha Jackson

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I went through this exact same situation when I got married 6 months ago! The E311 error is so frustrating but totally fixable. Here's what I learned: you HAVE to update your info in the right order or it won't work. First - Social Security Administration (this is crucial!), then wait 2-3 weeks, then EDD. I also had to update my info with my previous employer's payroll department because my W-2 still had my maiden name. The whole process took about a month but once everything was synced up, the error disappeared. Don't try to skip steps or do them out of order - I learned that the hard way! Also keep copies of EVERYTHING you submit. The paperwork trail will save you if anything gets lost in their system. Hang in there, you'll get through this! 🤗

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Thank you so much for laying out the exact order! This is super helpful - I was about to just randomly start updating everything without realizing the sequence matters. It's reassuring to hear from someone who actually got through the whole process successfully. I'm definitely going to follow your step-by-step approach. Quick question - when you say wait 2-3 weeks after updating SSA, is that just to make sure their system has time to process the change before EDD tries to verify against it? I'm eager to get this resolved but don't want to mess it up by being impatient! 😅

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Lauren Johnson

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Two months is way too long! I went through something similar last year. Here's what finally got things moving for me: 1. Call the EDD disability line at 8am SHARP - they open at 8 and that's your best shot at getting through 2. When you get the automated menu, press 1-2-4 (that usually gets you to a human faster) 3. Have your Social Security number, claim number, and the exact dates you filed ready 4. Ask them to check if your claim is "pending" or if there's a "stop payment" flag 5. Request they email you a summary of your call Also, check if your doctor submitted the medical certification form properly - that's a common holdup. I had to bug my doctor's office twice because they "forgot" to send it. Don't give up! The system is broken but you deserve your benefits. Keep calling every day if you have to.

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Ava Kim

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This is incredibly helpful, thank you! I'm definitely going to try the 8am sharp strategy and those menu options. Quick question - when you say "stop payment" flag, what does that usually mean? Is it something I might have accidentally triggered?

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Grace Durand

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I'm going through the exact same thing! Filed my SDI claim in early January and it's been crickets from EDD. The stress of waiting is almost worse than the disability itself. I've been following all the advice here - calling at 8am sharp, checking my online account daily, even considered that fax idea (which honestly doesn't sound that crazy anymore 😅). Has anyone had luck with the "escalation" process? I keep hearing people mention it but not sure how to actually request one. Also, @Lauren Johnson - your step-by-step guide is gold! Going to try those exact menu options tomorrow morning. Solidarity to everyone dealing with this mess. We shouldn't have to jump through hoops to get the benefits we've paid into! 💪

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