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Emma Wilson

DSS benefits not showing as renewed this month + questions about cash aid eligibility

Hey everyone, I'm having an issue with my benefits not showing up as renewed for this month. I checked my account and it's not reflecting the renewal. Also, I'm curious about cash aid. Has anyone else experienced this? Any advice on what I should do next?

Ugh, I've been there. Have you checked if you got any letters from DSS about your renewal? Sometimes they send important info through snail mail 🐌

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No, I haven't received anything in the mail yet. Should I be worried?

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Not necessarily, but keep an eye out. Sometimes the system lags behind the actual renewal. Give em a call if you don't see anything in a few days.

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Yea dont panic yet. The system can be slow AF to update sometimes. 🐢

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I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/fJrbH7syTX0

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Sounds too good to be true. Is this legit?

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I was skeptical at first too, but it really worked for me. Saved me hours of hold time.

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How long did it take for them to call you back?

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It took about 2 hours for me, but I've heard it can vary. Still better than being stuck on hold yourself!

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Have you tried logging into your online account? Sometimes the info there is more up-to-date than what they tell you over the phone.

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cash aid can be tricky. theres different eligibility requirements depending on your situation. you might wanna check out the DSS website for more info on that specifically

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Thanks, I'll take a look. Do you know if there's a separate application for cash aid?

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yea, pretty sure there is. its usually part of the TANF program. but dont quote me on that lol

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Okay, let me break this down for you: 1. Renewal Issues: - Check your online account first. Sometimes the system updates there before anywhere else. - Look for any emails or texts from DSS. They've been trying to go digital lately. - If nothing shows up, call them ASAP. Don't wait, as delays can mess up your benefits. 2. Cash Aid: - This is typically part of the TANF (Temporary Assistance for Needy Families) program. - Eligibility depends on factors like income, family size, and assets. - You usually need to apply separately for this, even if you're already getting other benefits. - There might be work requirements or other conditions, so read the fine print. 3. Next Steps: - Document everything. Keep a log of when you checked your account, any calls you make, etc. - If you can't get through on the phone, consider visiting a local DSS office in person. - Check if there are any pending documents they need from you. Sometimes renewals get held up because of missing paperwork. Remember, the system can be frustrating, but stay persistent. You got this! 💪

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Wow, thank you so much for this detailed response! This is really helpful. I'll start working through these steps right away.

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This is great advice. I'd add: take screenshots of your online account too, just in case.

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am i the only 1 who thinks its ridiculous we gotta jump through all these hoops just to get our benefits? 🤡 the system is broken af

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Preach! 🙌 It's like they make it complicated on purpose smh

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It's frustrating, but let's focus on helping OP solve their problem rn

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Have you checked if theres any system maintenance or updates going on? Sometimes that can cause delays in showing renewed benefits.

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