


Ask the community...
UPDATE: I just confirmed the current direct line for Kern County CalFresh is 661-631-6062. I called myself to verify before posting this. Press option 4 to speak to an eligibility worker about your case. Still had to wait about 15 minutes, but at least it didn't disconnect me. If your verification deadline is this Friday, make sure to mention that immediately when you get through. They're required to process emergency requests for clients at risk of benefit termination. Good luck!
UPDATE: Success! I finally got through using the 661-631-6062 number and pressing 4 like @profile2 suggested. Waited about 25 minutes but actually spoke to a real person! They accepted my explanation about the deposits being gifts from family, not income. The worker even gave me her direct extension for future reference. My verification is complete and my benefits should continue normally next month. Thank you everyone for your help! This community is amazing.
That's fantastic! So glad you got it resolved. It's always a good idea to save that direct extension for future reference. Typically the verification process goes much smoother when you can explain these situations directly to a worker.
congrats!! now share that extension with us lol 😂
i tried Claimyr yesterday after seeing it mentioned here and it actually worked! after 2 weeks of trying to reach my worker i got through in like 20 minutes and got my case fixed. definitely worth checking out if ur getting nowhere with the regular phone number
Thanks for the recommendation! I'm going to try calling one more time the regular way tomorrow and if that doesn't work I'll give Claimyr a try. At this point I just need to talk to someone who can fix this calculation error.
UPDATE: I just saw your comment about your mom being 67 and having a disability. This is very important! Make absolutely sure her medical expenses are being counted. For elderly or disabled household members, medical expenses over $35 per month are deductible for CalFresh purposes. With $495/month in medical costs, that's a deduction of $460 from your countable income. Also, for a family your size, missing the housing costs is a huge error. The difference between $900 and $2800 in housing costs could easily explain why your benefits are so low. When you do reach someone, ask them to recalculate your benefits with the correct expenses and request retroactive benefits for any months you received the incorrect amount.
Thank you! I finally got through this morning after trying that service someone mentioned. The worker found THREE major errors in my file. They had our rent wrong, missed mom's medical expenses completely, and had our income calculated incorrectly (they double-counted one paycheck). She's fixing everything and said our benefits should be closer to $1,100/month which makes WAY more sense for our situation. They're also giving us the difference for last month! I'm so relieved ðŸ˜
I think what you might be hearing about is the BenefitsCal system upgrade that happened in some counties? It's not called "3.0" but it did improve the online application process. That might be what people are confusing with benefit amount changes.
yeah this is it^ the systems got upgraded but the actual benefit amounts follow federal guidelines which are the same everywhere...this 3.0 thing is just misinfo spreading on social
Thanks everyone for clearing this up! I feel kinda dumb now, but also relieved I didn't miss something important. I'm definitely going to look into those deductions mentioned because I never submitted my utility bills or updated my rent after it went up. Will try using that Claimyr thing to actually reach someone since calling directly never works. Really appreciate all the responses!
Don't feel bad about asking! The CalFresh system is complicated, and there's a lot of misinformation out there. The maximum benefit for a single person in 2025 is $316/month in California, but most people receive less. Make sure you're documenting ALL your expenses - even a $50 increase in reported expenses can sometimes mean $20+ more in monthly benefits.
Malik Thompson
Quick update on timeframes: I just checked the most recent CDSS guidance, and as of 2025, counties are required to process EBT theft claims within 5 business days for households that indicate a hardship. Make sure your son explicitly states he has no other resources for food when filing the claim. If it's been more than 5 business days with no resolution, he should contact his county's CalFresh supervisor directly.
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Javier Morales
•That's really helpful information, thank you. It's only been one day so far, but I'll make sure he emphasizes the hardship aspect. Do you know if there's any recourse if they don't meet the 5-day requirement?
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Emma Anderson
btw tell him to NEVER use his ebt card at any sketchy looking atms or card readers!!! thats usually how they get skimmed. i only use mine inside major grocery stores now
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Javier Morales
•Good advice! He thinks it might have happened at a convenience store that had a weird card reader. Definitely a lesson learned for him.
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