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wait is p-ebt the same as pandemic ebt? i thought that ended years ago when covid benefits stopped??? are we still getting those????
Good question. The program was originally called Pandemic EBT (P-EBT), but it's now been extended as a permanent Summer EBT program in California and some other states. It provides food benefits to families with children who are eligible for free or reduced-price school meals during summer breaks and sometimes during school closures. So while the name is similar, the current program is not specifically tied to the pandemic anymore but continues to provide nutritional support when school meals aren't available.
You know what I just remembered - my sister (she lives in Folsom but still Sacramento County) had this issue last year with her kid Jackson. The card never showed up and she had to report it missing. Turned out they had his school registration address which was our old address from when they stayed with us. Maybe double check that the school has your correct address on file?
Just to update everyone on the current policy: As of 2025, Sacramento County is supposed to process EBT theft claims within 10 business days IF all documentation is complete. The required documentation is: 1) Completed EBT-2259 Benefit Theft Report, 2) Police report or case number, 3) Statement explaining when/how card was stolen, and 4) Completion of the fraud interview. If any of these items are missing, the clock doesn't start. Cash aid (CalWORKs) replacements typically take longer than CalFresh because they require supervisor approval.
Following up on my earlier comment - when I used Claimyr to reach a real person, they told me that theft claims are often delayed because they get sent to a special unit separate from regular EBT customer service. Make sure when you call that you're speaking specifically to someone who handles theft claims, not just a general EBT representative. Regular EBT reps often can't even see the status of theft investigations in their system.
I finally got through using Claimyr like you suggested! You were right - the regular EBT customer service couldn't see details of my theft claim. The specialist I reached said my case was assigned to an investigator but missing the EBT-2259 form. They're emailing it to me now and said once I return it, they'll expedite the review. Thank you so much for the tip!
This happened to my cousin last month too. The county is rolling out a new payment schedule for the CFAP supplements based on case numbers. Some people are getting them on the 17th, others on the 19th, and some on the 21st now. They're spreading out the payments to reduce system load. Should be the same date for you each month going forward though.
I'm still waiting for mine!!!!! This is RIDICULOUS!!!! I depend on that money for my kids and rent is due next week. The system is completely broken and nobody at the county ever answers their phones. I've been on CalFresh for 5 years and it just keeps getting worse. Are they TRYING to starve people??? I'm so done with this!!!
I understand your frustration, but please keep in mind that CFAP supplements are not meant for rent - they're specifically for food assistance. If you're experiencing a housing crisis, you might want to contact your county's general assistance program or call 211 for emergency resources. Also, double-check that you've submitted all required verification and your most recent SAR7 or recertification. If those are all complete, try contacting your worker through BenefitsCal's secure messaging system, which sometimes gets faster responses than phone calls.
Update: My neighbor checked her text again and it's definitely from the official P-EBT number she's gotten messages from before. Thanks everyone for the help! She's going to call the hotline tomorrow to verify her kids' eligibility. This community is always so helpful!
does anyone know if the p-ebt card works the same as the regular ebt card?? can she use it at farmers markets and get the extra match?
Yes, P-EBT cards work very similar to regular EBT cards at most locations that accept SNAP/CalFresh. And you're right about farmers markets - P-EBT benefits do qualify for Market Match and other incentive programs that double your dollars at participating farmers markets. This is a great way to stretch those benefits and get fresh produce! The only real difference is that P-EBT is specifically for families with school-age children and has different issuance schedules.
Paolo Ricci
this happened to me last year!! my worker said we were getting another payment but it never came. when i finally got thru to someone they said my worker was confused and mixing up P-EBT with the regular CalFresh emergency allotments which ended years ago. so frustrating how even the workers dont understand the different programs!!!
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Ava Garcia
•That's exactly what I'm worried about. I don't want to count on money that's not actually coming. I'll try to get through to the county office tomorrow and get a definite answer. It seems like there's a lot of confusion around these benefits, even among the workers.
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Zainab Ismail
My kids school sent home a flyer about summer EBT which is different from P-EBT maybe that's what your worker was talking about? It's for when school is out in summer so kids still get food money. Check if your state is doing that program maybe?
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Miguel Silva
•This is a good point. Summer EBT is a relatively new program that provides food benefits to eligible children during summer break when school meals aren't available. California is participating in this program for 2025. If your children qualify for free or reduced-price school meals, they might be eligible for Summer EBT benefits. This could be what your caseworker was referring to, rather than a second P-EBT payment. Definitely contact your county office to clarify which specific program was being referenced. CalFresh, P-EBT, and Summer EBT are related but separate programs with different eligibility requirements and payment schedules.
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