


Ask the community...
Quick update on EBT theft prevention: California has been rolling out increased security measures for EBT accounts. Make sure you've done these things to protect your replacement benefits: 1. Create an online account at www.ebt.ca.gov if you haven't already 2. Enable two-factor authentication for your online account 3. Set up transaction alerts via text message 4. Use the "lock card" feature in the app when not actively shopping 5. Change your PIN immediately after receiving your new card Also, when your case is being processed, ask your worker about emergency food assistance through local food banks. Many counties can provide immediate referrals while your EBT theft claim is being processed.
This is becoming such a huge problem! I read in the news that California is planning to eventually replace all EBT cards with the newer versions that have tap-to-pay and better security. But who knows when that'll actually happen 🙄
yea they been saying that for years lol. meanwhile ppl keep getting their benefits stolen and we gotta jump thru hoops to get our own money back smh
my friend works at the grocery store and she says they find skimmers on their card readers like once a month now!!! the thieves put them on super early in the morning when the store first opens and its hard to notice unless ur looking for it. she said ebt cards r targeted cause they dont have the same protections as regular bank cards
OK so I just got back from the police station and filed a report. The officer said they've had DOZENS of similar cases reported in our county over the last few months! So clearly this is a widespread issue! What's weird is when I asked if they're investigating county employees, he got really awkward and just said "we're looking at all possibilities" but wouldn't give me a straight answer. Feels like they're avoiding pointing fingers at the county! I'm going to call the EBT customer service tomorrow, but based on your experiences it sounds like I'll be fighting for weeks to get my money back. This is so frustrating when my kids are going hungry NOW. At least I know I'm not alone or crazy. Thank you all for the advice and support.
Good job filing that police report! That's actually the most important step for getting your benefits replaced. Make sure to call EBT customer service first thing tomorrow and reference your police report number. While you wait for the replacement benefits (which unfortunately can take 2-3 weeks), contact these emergency resources: 1. Local food banks (find them at cafoodbanks.org) 2. Call 211 for immediate food assistance programs 3. Check if your school district offers emergency meal programs Don't hesitate to use these services - that's exactly what they're there for during situations like this.
This whole P-EBT thing is SO CONFUSING!!! Last year they said my kids qualified, then we never got cards, then they said we didn't qualify, then 6 months later random cards showed up in the mail!!! The government needs to make this WAYYY more clear instead of leaving parents guessing about whether they'll get help feeding their kids!!
I hear you! The communication about these benefits is terrible. I think part of the problem is that it goes through multiple agencies - schools report to CDSS, then CDSS works with the EBT vendor, and nobody seems to talk to each other efficiently.
Just to clarify some confusion I'm seeing in this thread: 1. P-EBT eligibility is determined at both the SCHOOL level and the STUDENT level 2. For 2025, schools must participate in the National School Lunch Program or School Breakfast Program 3. Students must either qualify for free/reduced meals individually OR attend a school that uses CEP/Provision 2 4. Not all students at a qualifying school will receive P-EBT (unless it's a CEP school) The reason there's no public list is that eligibility can change throughout the year as schools update their participation status and as students' meal eligibility changes. Your school nutrition department will have the most up-to-date information.
Thank you for breaking it down so clearly! I talked to the nutrition services office and they confirmed our school is CEP and they've submitted all the information to the state. Now we just wait for the cards apparently. Really appreciate everyone's help!
maybe ur mailman stole it?? happened to my neighbor with her regular ebt card. these things have alot of $$$ on them now with inflation supplement. check with post office maybe???
This is extremely unlikely as P-EBT cards come in unmarked envelopes specifically to prevent theft. They don't indicate there's a benefit card inside. Mail theft of P-EBT cards is very rare - delivery delays are much more common.
u never know tho... some mail ppl can tell by the sender address! just sayin its possible. beter safe than sorry.
Just to update with the most current information: The P-EBT issuance for 2025 that went out in November is experiencing significant delays. The Department of Social Services announced last week that some cards mailed in November might not arrive until early January due to a processing backlog and postal service delays. If your child relies on these benefits for adequate nutrition, and you're facing immediate food insecurity while waiting, contact your local school district's nutrition services department. Many have emergency food resources available for families waiting on P-EBT benefits.
Thank you for this update! I had no idea there was an official announcement about delays. That helps explain things. I'll reach out to the school district tomorrow to see if they have any emergency resources. Really appreciate everyone's help!
Sophia Carter
Has anyone had issues using their P-EBT cards once they got them? I finally received my kids' cards but when I tried to use one at Food Maxx yesterday, it kept getting declined even though I activated it and set the PIN. The balance tracker on the P-EBT website shows funds available but the cashier said it wasn't working... super embarrassing with a line of people behind me!
0 coins
Hunter Hampton
•That's so stressful! I haven't received mine yet but now I'm worried about this too. Did you try calling the number on the back of the card?
0 coins
Sophia Carter
•Yes, I called and after 45 minutes on hold they told me sometimes it takes 24-48 hours after activation for the card to work properly at all stores. So I'm going to try again tomorrow. Just wanted to give everyone a heads up so you don't end up in the same embarrassing situation!
0 coins
Aaron Boston
Just a reminder to everyone waiting for P-EBT cards: when they arrive, they're valid for one year from the issue date. Any unused benefits will remain on the card until the expiration date. Don't feel rushed to spend all benefits at once. Also, P-EBT benefits are completely separate from regular CalFresh benefits. Accepting and using P-EBT will not affect your CalFresh eligibility or benefit amounts in any way. Some clients worry about this, but they are entirely separate programs. If your address has changed since you provided information to your child's school, you should contact the P-EBT hotline to update your address to ensure the cards are sent to the correct location.
0 coins
Hunter Hampton
•Thanks for this info! Quick question - can these P-EBT benefits be used anywhere regular EBT is accepted? Or are there different restrictions?
0 coins
Aaron Boston
•Yes, P-EBT cards work exactly like regular EBT cards in terms of where they can be used. They can be used at any store that accepts CalFresh/SNAP benefits, including grocery stores, farmers markets, and many online retailers that participate in the EBT program (like Amazon and Walmart). The same purchase restrictions apply - food items only, no hot prepared foods, alcohol, non-food items, etc.
0 coins