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UPDATE: Finally got through to someone at the county office! They said the supplement was approved but got stuck in their system because of a "batch processing error" (whatever that means). The worker said she'd manually release it and I should see it on my EBT card within 3 business days. She also said this is happening to quite a few people right now because of a recent system update. If anyone else is having this problem, definitely keep trying to reach your county office. Thanks everyone for your help!
yay!! so glad u got thru! hope it comes thru fast 🙌
One more thing to keep in mind - make sure you check your balance daily once they say they've fixed it. Sometimes these supplements come through at odd hours and not necessarily on your regular benefit deposit day. Also, when you get it, check that the amount matches what you were approved for. I've seen cases where they fix the issue but only part of the benefit amount actually posts. If that happens, you'll need to call them again. Glad you got through to someone!
Thanks for the tip! I'll definitely keep a close eye on it. I've set up text alerts for any deposits to my EBT card just to be sure I don't miss it.
UPDATE: My benefits just loaded about an hour ago! So for anyone else with a T last name who's still waiting, they're definitely processing them today. Thanks everyone for the help and information!
Great news! Glad it worked out without having to deal with the county office.
lol welcome to the wonderful world of government bureaucracy. where everything's made up and the points don't matter 🤡
Anybody else think its crazy that we gotta jump through all these hoops just to get food on the table? SMH
Preach! 🙌 The system is broken af
For real. It's like they want us to starve or somethin
am i the only 1 who thinks its ridiculous we gotta jump through all these hoops just to get our benefits? 🤡 the system is broken af
It's frustrating, but let's focus on helping OP solve their problem rn
Have you checked if theres any system maintenance or updates going on? Sometimes that can cause delays in showing renewed benefits.
Malik Thompson
Quick update on timeframes: I just checked the most recent CDSS guidance, and as of 2025, counties are required to process EBT theft claims within 5 business days for households that indicate a hardship. Make sure your son explicitly states he has no other resources for food when filing the claim. If it's been more than 5 business days with no resolution, he should contact his county's CalFresh supervisor directly.
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Javier Morales
•That's really helpful information, thank you. It's only been one day so far, but I'll make sure he emphasizes the hardship aspect. Do you know if there's any recourse if they don't meet the 5-day requirement?
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Emma Anderson
btw tell him to NEVER use his ebt card at any sketchy looking atms or card readers!!! thats usually how they get skimmed. i only use mine inside major grocery stores now
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Javier Morales
•Good advice! He thinks it might have happened at a convenience store that had a weird card reader. Definitely a lesson learned for him.
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